Search Results for - Tra
Our stations and trains offer the perfect opportunity to engage your brand, this year alone there were 16 million customer journeys on Chiltern Railways services. Our stations are situated at many tourist attractions such as Warwick, Bicester Village and the Chilterns, and major cities, Birmingham Moor street, Oxford (Oxford Parkway) London Marylebone. Along with Wembley stadium station which serves Wembley stadium which hosts some of the…
Due to major engineering work across the West Coast main line,, London Euston will be closed with no services running to or from the station, on:, 19th – 22nd April (Easter Weekend), 4th – 6th May (Early May Bank Holiday weekend), Because of this,, Chiltern Railways services will be busier than usual in and out of London Marylebone, on these dates. We advise you: Allow extra time for your journey. Buy and collect your ticket before you travel,…
- Yes - if the timetable changed after you have purchased a ticket, and you choose not to travel as a consequence of that change, you may return the unused ticket to the original retailer from which the ticket was purchased and you will be given a full refund with no administration fee being charged. This applies to all tickets including those that are usually non-refundable. - Season ticket holders should be aware that the timetable may change…,…
The railway between Aylesbury and Amersham has reopened after Network Rail has completed urgent repairs to the tracks, following a landslip in the Stoke Mandeville area. We thank all affected customers for their patience and understanding while the repair works were carried out and apologise for the inconvenience caused to your journeys since the route was closed. Please ensure your journey check before you travel. For more information on the…,…
Important additional information for Solihull Moors fans regarding the Non-League Finals day (Trophy Final)- Saturday 11 May 2024., Industrial action by ASLEF (the train drivers' union) is affecting all train operators on this date. A significantly reduced timetable will operate for Chiltern Railways services between Birmingham Moor Street, Solihull and London Marylebone., Due to the Industrial action, Chiltern Railways will not be stopping at…
This depends on the terms and conditions of the ticket you have purchased. If your ticket is an Anytime, Off-Peak or Super Off-Peak fare and you wish to change we advise you to cancel and obtain a refund and re-book. If your ticket is a First or Standard Advance (for travel on a specific booked train), your ticket can be amended prior to the booked time of departure, subject to an amendment fee of £10 per ticket plus any difference in fare that…
Experience Shakespeare's final resting place, Shakespeare was not only, buried in the chancel of Holy Trinity Church but was actually baptised here as well. Travel there with, Chiltern Railways, on one of our great value, Advance Fares, from just, £6.40 one-way., , Book an Advance Fare, , How do I get to Holy Trinity Church from Stratford-upon-Avon Station?, , Why book with Chiltern Railways?, Right on time No booking fee On board wifi…
Experience a Butterfly sanctuary in Stratford-upon-Avon, Whatever the weather stroll, through the, wonderful world of an exotic rainforest, : a lush landscape of tropical blossom surrounding splashing waterfalls and fish-filled pools. Enjoy the unique pleasure of, watching hundreds of the world's most spectacular and colourful butterflies, flying all around. You can see them feeding and flying in a wonderful tropical environment. Travel…
Visit Shakespeare's Birthplace and discover a Chiltern gem, The childhood home of William Shakespeare is a very special place that everyone should set foot at least once in their lives. Costumed guides will show you around the house, talk about the family's colourful history and answer all of your questions. Travel there with Chiltern on one of our great value, Advance Fares, from just, £6.40 one-way, . , How do I get to Shakespeare's…
Visit the Bullring Shopping Centre in Birmingham and discover a Chiltern gem, Fancy a stylish shopping , experience? With all the latest fashion and homeware, Bullring Shopping centre has it all. Travel affordably and in comfort with Chiltern Railways. With our cheap train tickets and direct routes, you can enjoy a stress-free journey to Bullring, an essential stop on your tour of Birmingham. Pick up some train tickets to Birmingham with,…
25 Jul 2017 15:44, Chiltern Railways has announced it will provide over 70,000 additional seats on services between Oxford and London during the Network Rail improvement works which start this Saturday 23 July and run through until Sunday 30 July 2017. The railway upgrade, which will mean a nine-day closure of the line between Oxford, Didcot and Banbury, will affect train services operated by CrossCountry and Great Western Railway. The Chiltern…
Discover an amazing underwater world, Dive in and explore an underwater world of glittering scales, waddling feet and razor-sharp teeth with over 5,000 fin-tastic creatures at SEA LIFE London Aquarium. Travel there with Chiltern Railways on one of our great value, Advance Fares, from just, £5.40 one-way between Oxford and London Marylebone or, , take advantage of our Family Travelcard from £30., , SEA LIFE London Aquarium, qualifies for, 33%…
25 Jul 2017 15:58, Passengers have rated Chiltern Railways as the UK’s joint top DFT franchise operator when it comes to overall customer satisfaction, with a score of 92% in Transport Focus’ National Rail Passenger Survey (NRPS). Local operator Chiltern, an Arriva UK Trains company, also scored top of the DFT franchises for satisfaction with punctuality and reliability (90%), satisfaction with how requests to station staff were handled (96%)…
The Rail Reputation Index has revealed that Chiltern Railways is the UK rail brand with the strongest reputation in London and the South East of England. The train company were also ranked number 1 for positive social media sentiment. Chiltern has topped the social media table in the index for the past two years, with regular positive comments around Wi-Fi, entertainment, customer care and staff. For a third year in a row, the company also …
Accepting the award Chiltern Railways was named Train Operator of the Year at the 20th Rail Business Awards in London last night. In making the award, the Rail Business Awards judges said this was Chiltern’s year. They noted that in addition to completing and launching the new route to Oxford, Chiltern has achieved some impressive scores in the National Passenger Survey for punctuality, reliability and overall customer service. They also said…
Chiltern helps empowering project Chiltern Railways recently supported a unique project, which saw men from an open prison given special permission to perform in a play for two weeks at The Royal Court Theatre in London. The original drama ‘Broken Dreams’ was written by men from HMP Spinghill, alongside renowned playwright Simon Longman and directed by Holly Race Roughan. The train company got involved in the project after being approached by…,…
Over the coming days, there are events and engineering work planned at locations on our network. This means that we've made a number of planned changes to our timetables. Online journey planners are up to date., Saturday 2 and Sunday 3 August 2025 - Concerts at Wembley Stadium., Concerts are taking place at Wembley Stadium station on Saturday and Sunday evening. Enhanced and amended timetables will be running. For more information: Wembley event…
bike racks at warwick parkway (Photo caption: Dan Morris, Senior Transport Planner, Warwickshire County Council with Liane McCarthy, Area Manager for Warwickshire, Chiltern Railways) Chiltern Railways has doubled the cycle parking at Warwick Parkway station with funding from the Department for Transport and Warwickshire County Council. The project has provided the station with new spaces after installing double deck racks to allow for…
We care about getting you to your destination safely and on time. Now that warmer weather has arrived, here are a few tips for staying comfortable onboard., Advice for customers:, Please carry water with you - stay hydrated at all times. Help make space for everyone onboard, use the overhead racks to stow bags. Don’t board a train if you feel unwell. If you become ill onboard, it is more difficult for us to provide support and this could also…
Accepting the award Chiltern Railways has been added another accolade to its growing list of awards so far in 2018. On Thursday 15 March, the company was awarded the Innovation in Customer Experience Award at the 2018 Business Quality Foundation UK Excellence Awards at the historic Guildhall in London. The award recognises organisations that have enhanced the customer experience by implementing new and innovative strategies. Chiltern’s entry…