Current PPM Moving annual average 92.44%
Season ticket extension days during previous 12 months: Nil
Season ticket discount for reliability WILL NOT apply to tickets renewed between 08 March 2020 and 07 April 2020
Season ticket discount for punctuality WILL apply to tickets renewed between 08 March 2020 and 07 April 2020, please note, these have to be requested at ticket offices for all forms of tickets whether on Smartcard or not.
Punctuality = percentage of peak hour trains arriving no later than 5 minutes after scheduled time
Reliability = percentage of scheduled weekday trains actually run.
We are also measured by the Department for Transport (DfT) on our all day PPM (Public Performance Measure). This measures the punctuality of all our services, 7 days a week
The public performance measure (PPM) shows the percentage of trains which arrive at their terminating station on time.
PPM combines figures for punctuality and reliability into a single performance measure. It is the industry standard measurement of performance.
Punctuality and Reliability
| 4 weeks ending |
Reliability | Annual Average |
Punctuality | Annual Average |
|---|---|---|---|---|
| 02/03/19 | 99.69% | 99.31% | 92.22% | 92.75% |
| 31/03/19 | 99.16% | 99.28% | 92.90% | 92.79% |
| 27/04/19 | 99.68% | 99.29% | 96.48% | 92.84% |
| 25/05/19 | 99.33% | 99.29% | 94.62% | 92.83% |
| 22/06/19 | 99.15% | 99.26% | 92.79% | 92.68% |
| 20/07/19 | 98.40% | 99.15% | 93.29% | 92.79% |
| 17/08/19 | 98.57% | 99.09% | 91.94% | 92.86% |
| 14/09/19 | 99.30% | 99.12% | 92.53% | 92.95% |
| 12/10/19 | 98.51% | 99.06% | 91.71% | 92.95% |
| 09/11/19 | 99.31% | 99.06% | 93.08% | 92.86% |
| 07/12/19 | 98.73% | 99.03% | 85.65% | 92.52% |
| 04/01/20 | 99.20% | 99.09% | 88.75% | 92.24% |
| 01/02/20 | 99.28% | 99.09% | 84.23% | 91.54% |
| 29/02/20 | 99.22% | 99.05% | 90.89% | 91.44% |
The table below includes the following four regions:
Birmingham line - all trains serving Princes Risborough or any station north thereof
High Wycombe line - trains only serving stations Princes Risborough, Aylesbury (or south thereof, via High Wycombe)
Aylesbury line - all trains serving Aylesbury Vale Parkway or any stations south thereof (via Amersham)
Oxford line - all trains serving Bicester Village or any station north thereof
Punctuality and Reliability PPM
| 4 weeks ending |
Birmingham line |
High Wycombe line |
Aylesbury line |
Oxford line |
|---|---|---|---|---|
| 02/03/19 | 92.37% | 95.08% | 94.78% | 91.29% |
| 31/03/19 | 93.15% | 94.44% | 94.43% | 91.38% |
| 27/04/19 | 95.69% | 97.72% | 97.76% | 95.11% |
| 25/05/19 | 92.01% | 95.51% | 94.97% | 93.09% |
| 22/06/19 | 90.87% | 95.37% | 96.61% | 90.74% |
| 22/07/19 | 88.45% | 95.77% | 93.31% | 88.86% |
| 17/08/19 | 88.88% | 93.95% | 93.85% | 87.33% |
| 14/09/19 | 92.90% | 95.86% | 96.18% | 90.77% |
| 12/10/19 | 87.85% | 93.57% | 92.15% | 86.76% |
| 09/11/19 | 93.34% | 97.11% | 92.88% | 94.64% |
| 07/12/19 | 86.10% | 94.59% | 90.04% | 89.03% |
| 04/01/20 | 89.89% | 95.76% | 95.15% | 90.35% |
| 01/02/20 | 88.49% | 93.07% | 91.79% | 85.71% |
| 29/02/20 | 88.68% | 94.98% | 92.10% | 86.40% |
Punctuality
Right time punctuality measures the proportion of trains arriving at their terminal station early or within 59 seconds of their scheduled arrival time.
Train Arrival times
Last four weeks
02 Feb to 29 Feb 2020
Last 12 months
29 Feb 2019 to 29 Feb 2020