Skip to main content

Complaints

We take your complaints very seriously and monitor the number of complaints we receive per 100,000 journeys.

 

4 weeks ending Number of complaints per 100,000 journeys
17/08/2019 34
14/09/2019 29
12/10/2019 30
07/12/2019 39
04/01/2020 23
01/02/2020 29
29/02/2020 26
31/03/2020 19
02/05/2020 8
30/05/2020 6
27/06/2020 9
25/07/2020 4
22/08/2020 6