We take your complaints very seriously and monitor the number of complaints we receive per 100,000 journeys.
4 weeks ending | Number of complaints per 100,000 journeys |
---|---|
17/08/2019 | 34 |
14/09/2019 | 29 |
12/10/2019 | 30 |
07/12/2019 | 39 |
04/01/2020 | 23 |
01/02/2020 | 29 |
29/02/2020 | 26 |
31/03/2020 | 19 |
02/05/2020 | 8 |
30/05/2020 | 6 |
27/06/2020 | 9 |
25/07/2020 | 4 |
22/08/2020 | 6 |