We take your complaints very seriously and monitor the number of complaints we receive per 100,000 journeys.
| 4 weeks ending | Number of complaints per 100,000 journeys |
|---|---|
| 06/03/2021 | 26 |
| 31/03/2021 | 16 |
| 01/05/2021 | 10 |
| 29/05/2021 | 19 |
| 26/06/2021 | 19 |
| 24/07/2021 | 15 |
| 21/08/2021 | 17 |
| 18/09/2021 | 19 |
| 16/10/2021 | 20 |
| 13/11/2021 | 18 |
| 11/12/2021 | 15 |
| 08/01/2022 | 16 |
| 05/02/2022 | 12 |
| 05/03/2022 | 18 |