We take your complaints very seriously and monitor the number of complaints we receive per 100,000 journeys.
| Period end date | Complaints per 100,000 |
|---|---|
| 17/09/2022 | 13 |
| 15/10/2022 | 19 |
| 12/11/2022 | 16 |
| 10/12/2022 | 16 |
| 31/12/2022 | 20 |
| 07/01/2023 | 20 |
| 04/02/2023 | 17 |
| 04/03/2023 | 18 |
| 31/03/2023 | 19 |
| 29/04/2023 | 11 |
| 27/05/2023 | 25 |
| 24/06/2023 | 22 |
| 22/07/2023 | 20 |
| 19/08/2023 | 25 |
| 16/09/2023 | 25 |
| 14/10/2023 | 25 |
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