Complaints

We take your complaints very seriously and monitor the number of complaints we receive per 100,000 journeys.

 

4 weeks ending Number of complaints per 100,000 journeys
01/05/2021 10
29/05/2021 19
26/06/2021 19
24/07/2021 15
21/08/2021 17
18/09/2021 19
16/10/2021 20
13/11/2021 18
11/12/2021 15
08/01/2022 16
05/02/2022 12
05/03/2022 18
30/03/2022 18
30/04/2022 11
28/05/2022 16