We take your complaints very seriously and monitor the number of complaints we receive per 100,000 journeys.
| Period end date | Complaints per 100,000 |
|---|---|
| 31/03/2024 | 15 |
| 27/04/2024 | 14 |
| 25/05/2024 | 14 |
| 22/06/2024 | 14 |
| 20/07/2024 | 13 |
| 17/08/2024 | 14 |
| 14/09/2024 | 14 |
| 12/10/2024 | 15 |
| 09/11/2024 | 15 |
| 07/12/2024 | 14 |
| 04/01/2025 | 17 |
| 01/02/2025 | 11 |
| 01/03/2025 | 13 |
| 31/03/2025 | 15 |
| 26/04/2025 | 15 |
| 24/05/2025 | 14 |