Complaints

We take your complaints very seriously and monitor the number of complaints we receive per 100,000 journeys.

 

Period end dateComplaints per 100,000
04/02/202317
04/03/202318
31/03/202319
29/04/202311
27/05/202325
24/06/202322
22/07/202320
19/08/202325
16/09/202325
14/10/202325
14/11/202325
09/12/202325
08/01/202429
05/02/202430