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There are a number of constraints on how long our trains can be. The main constraints that we face are the limited number of carriages available for use and short platforms that can only take a certain number of carriages. Our trains are sometimes shorter than planned due to constraints such as train faults with the planned train meaning that we have to use a replacement train which may unfortunately be shorter than the original planned train.…
The Chiltern Railways Passenger Board was the forum which enabled passenger representatives and local authorities to feedback their ideas for improvement to our senior managers, under the terms of a previous franchise agreement with the Department for Transport. The Passenger Board no longer exists in its previous form. The Passenger Board used to meet four times a year. If you are looking for information regarding our current stakeholder…
We offer competitive group discount rates when tickets are purchased from booking offices at our stations. A third off all groups of 3 to 9 adults with GroupSave for all journeys. Groups of 10 or more: A number of different discounts apply to groups of 10 or more people travelling together on Chiltern Railways services. Our specialist team will advise on the best value ticket for your group and help you make your travel arrangements. These…
Chiltern Railways’ vision is to be the best passenger railway in the UK providing a safe, reliable, welcoming and value for money passenger rail service. Communicating effectively with our customers, particularly during times of service disruption, is an important factor in achieving this vision. The local plan considers the challenges that we operate a Mainline and Commuter service and the differing needs for both services. You can download our…
Chiltern Railways has been awarded best train operator at the first ever Independent Travel Awards The company was up against other rail providers at home and abroad, including both busy commuter and luxury heritage operators such as Argentinian Railways, Trenitalia, Eurostar, Virgin Trains, Venice Simplon-Orient Express and Great Western Railway’s Night Riviera. The awards were voted for by the public which distilled down to a shortlist from…
If you lose an item on one of our trains or at one of our stations, you will need to complete a form online or from one of our stations. Our lost property office is at London Marylebone station and is open for collections, Monday to Friday : 1200 to 2000 hrs, . Complete a Form, Credit and Debit cards, If a Credit or Debit card is handed into our lost property department, we have an obligation to protect a customer's details. All cards will be…
PRESS RELEASE, 2 MARCH 2017, , Chiltern Railways announce 2017 charity partnerships, Chiltern Railways are proud to announce that Bowel Cancer UK and Brake UK have been chosen as 2017’s charities of the year. Each year, the train operator works with a different charity to raise funds and awareness. In 2016, Chiltern worked with The Brain Tumour Charity and Homestart Banbury, where they helped raise over £23,000. Dave Penney, Chiltern…
Improvement work will start work next week at Chiltern Railways’ third busiest station, High Wycombe, as part of a £4 million Network Rail project which will see the lengthening of the northbound platforms and the introduction of a footbridge. Network Rail and Chiltern Railways are undertaking the project to provide long term additional capacity at the station and along the route to provide for an extra 1,000 peak passengers into London by…
The Chiltern Railway app screens, , Download the Chiltern Railways iOS app Download the Chiltern Railways Android app, We've made improvements on our app., We’ve upgraded our app to make journey planning, accessing the latest travel information and buying your tickets even easier. Clearer, simpler and quicker-to-use, the new Chiltern app is packed with helpful features – available for you to download now using the buttons above. When you buy…
The Rail Delivery Group’s (RDG) new communications campaign – Britain Runs on Rail – goes live today, with adverts appearing in stations, newspapers and digitally. It is the first time all train operators and Network Rail have come together to tell the railway’s story since the industry was restructured in the 1990s. Britain Runs on Rail has been developed by the RDG which represents Network Rail and freight and train companies including…
Although we check the links on this page regularly to ensure they are up to date and correct, we can’t guarantee information provided by third parties. Most of our stations have convenient bus links nearby – you’ll find details of some of our stations’ bus connections below. Chiltern Railways season ticket holders in Aylesbury, Aylesbury Vale Parkway and Bicester can take advantage of free bus travel on certain routes – see the information…
Chiltern Railway services from Monday 23rd March will be moving to a reduced timetable to ensure that vital train services for key workers can keep running throughout the Coronavirus outbreak. This timetable will remain in place until further notice, though service levels will be kept under regular review. People needing to travel on Monday should check their train time from midday on Sunday. There will be one train per hour in each direction …
Product Info, How can I buy a Flexi Season ticket?, If you have a Smartcard, you can buy your Flexi Season ticket online and add it to your Smartcard using the Chiltern Railways app. More information about how to do this will be available soon. Make sure you do this before you travel. If you don’t have a Smartcard then please allow plenty of time to get one before you travel - they can take up to 5 days to arrive by post., How do you use a Flexi…
Due to Network Rail major infrastructure improvement works from, July 7–22, and, July 28-29, Chiltern Railways trains will not serve Oxford station., , Trains will operate between Marylebone and stations to Bicester Village, Islip and Oxford Parkway, with some minor changes to timetables. The Network Rail improvement work taking place will be to modernise the existing 1960s signalling, which will make train services travelling through Oxford,…
A winter scene in London Our new timetable: For Winter and Spring starts on Sunday 15th December 2019 and runs until 16th May 2020. Timetables: Our train times are available online and through our website and app. To support our environmental aims, and as the audience for the full printed timetable reduces, we are now printing fewer copies of these. We would encourage you to please consider our online options. If you still require a paper…,…
Our new timetable starts on 20 May 2018. Changes in the new timetable are targeted to improve performance and create capacity, these include:, Weekday changes, 0910 Oxford-Marylebone no longer stops at Beaconsfield at 0957. 0907 Banbury-Marylebone stops additionally at Beaconsfield at 1003, but no longer stops at Gerrards Cross at 1008. 0822 Birmingham Snow Hill-Marylebone calls additionally at Gerrards Cross at 1016. 1901 Oxford-Marylebone…
Network Rail are temporarily changing how far in advance train timetables can be confirmed. Train times and tickets are usually available for customers to plan and book their journeys up to 12 weeks before departure. However, possibly until the end of 2022, some may not be available until closer to the date of departure., What this means for buying tickets, With only a small number of trains affected by this, we want customers to continue…
Our new timetable will start on the 9 December 2018 and run until 18 May 2019. This builds on our previous timetable but with some further improvements. Our train times are available online and through our website and app. To support our environmental aims and as the audience for the full printed timetable reduces we are now printing fewer copies of these. We would encourage you to please consider our online options. If you still require a…
Chiltern Railways running interim timetable from 3rd December and new Winter/Spring timetable from Monday 14 December From Thursday 3rd December, Chiltern Railways services will revert back to the pre-November lockdown timetable. The train operator has been running a reduced timetable since Monday 16 November, delivering a service appropriate for the number of customers travelling due to enhanced national restrictions in England. Additionally,…
Chiltern Railways’ customers are advised that a reduced service will be in operation on Friday 14 November due to heavy rainfall expected throughout the day. Weather warnings have been issued and a limited service will be in operation on Friday until Saturday (15 November). Trains which are running are expected to be busier than usual. On Friday 14 November, one Chiltern Railways service per hour will operate in each direction between:…,…