Search Results for - engineering works
There will be some improvement work between 7 to the 22 July in the Oxford area Chiltern Railways is warning that services from Oxford Parkway will be busier than normal between 07th July and 22nd July 2018 because of track improvement work around Oxford. The Network Rail improvement work will modernise the existing 1960s signalling and track layout to make train services in the Oxford area more reliable. Oxford Parkway will be a popular…
Travel Advisory for Chiltern Railways customers travelling on Sunday 10th January Chiltern Railways are advising customers travelling on Sunday 10th January that due to engineering work there will be no trains in or out of London Marylebone station. Passengers who need to travel to or from London Marylebone should change at West Ruislip or Amersham and continue their journey on London Underground. Journey times will take longer than usual and…
We are aware of numerous customer complaints surrounding capacity on our services and the short formation of trains recently. We know it’s frustrating when your train arrives and it’s shorter than normal. We will always be honest and transparent with our customers, so we wanted to provide you with an update on progress, set out some of the challenges we’re facing, the solutions we’ve identified to these, and the action we are taking to…, FAQS,…
Planned disruption, If you arrive at a Chiltern Railway station and the train you planned to travel on has been amended due to engineering work or other planned events, you may choose to travel on the previous or next train., Unplanned disruption, When things go wrong and services are delayed we work hard to ensure that our customers are able to make their journey as quickly as possible, however If your train is delayed by more than 15 minutes…
Travel Advice for Chiltern customers travelling over the August Bank Holiday Weekend Chiltern Railways are advising customers travelling over the Bank Holiday weekend (Saturday 28th - Monday 30th August) that due to engineering works in the Bicester Village area, no through trains will operate between London Marylebone, Bicester Village and stations to Oxford. Customers are advised that two trains per hour will run between Marylebone and…
Chiltern Railways are advising customers not to travel on Sunday 9th February after the Met Office issued an Amber weather warning. Storm Ciara is bringing rain and strong winds with gusts of 50 to 60 mph across may parts of the UK. Chiltern Railways is warning customers that in addition to the current extended journey times due to engineering works, trains to/from the West Midlands will arrive up to 50 minutes later and trains to/from Oxford…
Chiltern Railways are advising customers not to travel this weekend as services on the network will be severely disrupted. No trains will operate between London Marylebone and Oxford or London Marylebone and Birmingham due to planned engineering works and the availability of rail replacement bus services will be extremely limited. Customers are strongly advised to check their travel plans for both Saturday and Sunday and should only travel if…
Travel Advisory for Chiltern Railways customers travelling on 15th and 16th August Chiltern Railways are advising customers travelling on Saturday 15th and Sunday 16th August that due to engineering work, the line will be closed between High Wycombe and Aylesbury, Bicester Village and Bicester North. As a result, there will be no through trains between Marylebone and Bicester Village/Oxford, nor between Marylebone and Birmingham - journey times…
Due to planned engineering works,, London Marylebone station will be closed on Sunday 4 September until approximately 11:00AM., During this period, an amended timetable will be in operation, and Chiltern Railways trains will only operate north of West Ruislip and Amersham. Connecting London Underground services should be used as follows: Marylebone - Oxford Circus - Northolt - South Ruislip - West Ruislip. Marylebone - Baker Street - Harrow On…
Chiltern Railways launch first of a kind commuter podcast Chiltern Railways has today launched a podcast to discuss customer questions and give the inside track on a range of subjects, complementing other initiatives such as Tweet the Manager and Meet the Manager. ‘Inside Track’ will be available on iTunes, Spotify, Soundcloud and on the Chiltern Railways onboard WiFi. Each episode is around 30 minutes and there is a total of six episodes in…,…
A message from the Customer Service Director, Dear Customers,, The availability of our fleet continues to be an area of focus for Chiltern Railways. We have seen improvements in the situation over the past two months, but there still remains work to do to offer you the reliable and comfortable service you deserve. Since the previous update the Engineering team have continued to work hard to address the ongoing fleet short form issues. A number…
Chiltern Railways brings brand new type of climate friendly and pollution cutting train into service
Representatives of Chiltern Railways, Porterbrook, Rolls-Royce and the Department for Transport launch the HybridFLEX train into passenger service Chiltern Railways has launched HybridFLEX – Britain’s first 100mph capable battery-diesel hybrid train into passenger service this week (w/c 7 February) A 20-year-old diesel train has been fitted with a powerful battery meaning it uses 25 per cent less fuel, significantly cuts emissions and air…
Travel Advisory for Chiltern Railways customers travelling on Saturday 30th and Sunday 31st January Chiltern Railways are advising customers travelling on Saturday 30th and Sunday 31st January that due to engineering work, the line will be closed between Wembley and Bicester all weekend. As a result, there will be no through trains between Marylebone and Gerrards Cross/Beaconsfield/High Wycombe, between Marylebone and Bicester Village/Oxford,…
Chiltern Railways issues travel advice for customers travelling on Sunday 23 May Chiltern Railways are advising customers travelling on Sunday 23 May that the lines between London Marylebone and Amersham and London Marylebone and West Ruislip are closed all day due to engineering work. As a result, no Chiltern Railways trains will operate in or out of Marylebone and all journeys will be affected. A heavily amended timetable will be in operation…
Chiltern Railways will run a festival timetable to help customers make their preparations for the Christmas getaway and the festive period. The company will be one of the only operators open between Oxford and London Marylebone on a selection of dates, as engineering work takes place between Reading and London Paddington on 23rd, 24th and 30th December. As a result, Chiltern Railways will be adding over 16,000 seats on these dates and they…
Investing to Improve for 2021, Throughout the years we at Chiltern have worked hard to make improvements to our stations, journey times and customer experience., This has included introducing services to Oxford, building and transforming stations, and supporting community projects. Over the last year, our staff and customers have worked tirelessly to keep the nation moving and safe. We're very proud of what we have achieved and have chosen a few…
Advice for Chiltern customers travelling during May Bank Holiday weekend Chiltern Railways customers are being asked to plan ahead and warned that services will be much busier than normal across the Early May Bank Holiday weekend (Saturday 1 May – Monday 3 May). Major improvement work will be carried out on the West Coast Main Line route between Birmingham New Street and London Euston, with Chiltern Railways being the only direct route for…
As a train operator with a diesel only fleet, the management of our fuel use and air quality is particularly important to us. The railway lines Chiltern Railways operate over are not electrified and we are working closely with the Department for Transport on developing a fleet strategy which supports our commitment to sustainability and decarbonisation. We introduced the Driver Advisory System – DAS – to our fleet of trains to help reduce the…,…
Exciting changes are coming to Bicester North station this year with a £3.8 million investment to improve the car parking facilities., What changes are happening?, We are investing £3.8 million this year to improve Bicester North station. Structural improvements are needed to the main station car park, so we will be removing the upper deck and then remodelling the lower deck. , How will this affect parking at the station?, To ensure we don’t lose…
Adrian Shooter CBE with statue Today (Tuesday 30 th August), a nine-foot bronze statue and plinth of railway pioneer Adrian Shooter CBE has been unveiled at London Marylebone station. Adrian Shooter, who started his career with British Rail in 1970, is considered one of the leading architects of the modern railway, and the tribute recognises his huge contributions and accomplishments to passenger and freight services. Shooter is a fellow of the…