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Very important puppy visits Leamington Today (23rd August), Chiltern Railways welcomed a VIP - Very Important Puppy - to Leamington Spa station. Albert, a would-be Guide Dog, visited the station as part of his training and met the staff member who named him. Albert was the third puppy to be sponsored by Chiltern Railways through collection boxes on stations. He is now six months old and is half way through the puppy walking stage and has…
We are committed to providing a safe, reliable and welcoming service to our customers all day, every day., On 1 April 2022 we launched our Service Quality Regime (SQR) which measures our performance against a set of quality standards at our stations, on our trains and from our people. We have partnered with an external supplier who conducts Service Quality inspections at all our stations and on 61 of our train carriages each 4-week period.…
• Chiltern Railways top London and South East Operator and second in the UK for reputation (1st - Grand Central). Chiltern also number 1 for positive social media sentiment. The Rail Reputation Index has revealed that Chiltern Railways is the UK rail brand with the strongest reputation in London and the South East of England. The Index is produced by BDRC , a research and consultancy agency, and is based on 4001 online interviews with…
Tickets from Friday 18 February, Last update: , 08:47 19th Feb 2022 , Services on Saturday and the weekend - PLEASE CHECK YOUR JOURNEY BEFORE YOU TRAVEL, Whilst we have worked hard overnight with Network Rail to reopen the network following Storm Eunice, there's still, a risk of disruption on Saturday, . Although we aim to resume service as close to normal as possible,, please anticipate disruption on Saturday morning. , Services will be very…
Ticket office consultation feedback, Ticket Office consultation feedback, Thank you to our customers and stakeholders who submitted responses to the consultation on the ticket office changes. Following their analysis of the public feedback, the passenger bodies, London TravelWatch and Transport Focus announced their feedback on Tuesday, 31 October 2023, on our proposals to improve the customer experience at Chiltern Railways stations and to…
New bike racks unveiled at Aylesbury Station Chiltern Railways last week unveiled new, upgraded, bicycle parking at Aylesbury station. The total number of spaces has risen to 176, a 20% boost to capacity. The new racks feature a gas-assisted upper level making them easy to use. A pump and repair stand, new lighting and CCTV has also been installed as part of the project. The project was funded by the Department for Transport’s Cycle Rail Fund…
Railway engineering works between Princes Risborough and Aylesbury in 2023, Update - Monday 30th October 2023, The line between Aylesbury and Princes Risborough has reopened. Thank you for your patience while the below referenced work was carried out. Please click here to watch a video * showing some of the work in progress and to read more about the work carried out during the closure. * External link. Network Rail and HS2 are carrying out…
Get there with Chiltern, Banbury Take a train to Banbury station, 5 minutes from the River Cherwell. The station is close to the city centre and has great connections to London or the Midlands. There is a lift for step-free access and plenty of amenities in and around the station. There are 795 parking spaces, and if you prefer to cycle, there are storage spaces for 63 bikes too. Once you’re in Banbury there are lots of historic places to visit,…
Leaf Fall, Aylesbury to London Marylebone via Amersham line, During leaf fall season, trains running, to, London on the, Aylesbury - London, via Amersham line will depart a few minutes earlier than usual. Leaf fall season will run from Sunday 3rd October until mid-December on this line. If you travel on services between Aylesbury towards London via Amersham, please check before you travel., Kidderminster - Birmingham - High Wycombe - London…
Leaf Fall, Aylesbury to London Marylebone via Amersham line, During leaf fall season, trains running, to, London on the, Aylesbury - London, via Amersham line will depart a few minutes earlier than usual. Leaf fall season will run from Monday 5th October until mid-December on this line. If you travel on services between Aylesbury towards London via Amersham, please check before you travel., Kidderminster - Birmingham - High Wycombe - London…
Visit Sherlock Holmes and discover a Chiltern gem, Just round the corner, from Marylebone station, , enjoy a fantastic museum to the greatest sleuth, Sherlock Holmes, ., Travel there with Chiltern Railways on one of our great value, Advance Fares, from just, £5.40 one-way between Oxford and London Marylebone, , or from, £6.40 one-way between Birmingham or Stratford-upon-Avon and London Marylebone, . Alternatively,, take advantage of our Family…
Birmingham Moor Street, The station is located in the centre of Birmingham, a 5-minute walk from Birmingham New Street station. View Birmingham Moor Street station on map, Kidderminster, Kidderminster is a historic minster and market town in Worcestershire, England, 17 miles south-west of Birmingham and 15 miles north of Worcester. View Kidderminster station on map
Kidderminster, Kidderminster is a historic minster and market town in Worcestershire, England, 17 miles south-west of Birmingham and 15 miles north of Worcester. View Kidderminster station on map, Birmingham Moor Street, The station is located in the centre of Birmingham, a 5-minute walk from Birmingham New Street station. View Birmingham Moor Street station on map
Experience 5* luxury in the heart of London, Experience quintessential London charm in the sumptuous surroundings of this magnificent Grande Dame hotel. Discover a breath-taking oasis of luxury, sophistication and serenity right, next to Marylebone station, . Travel there with Chiltern Railways on one of our great value, Advance Fares, from just, £5.40 one-way between Oxford and London Marylebone, , or from, £6.40 one-way between Birmingham or…
Due to planned engineering works,, London Marylebone station will be closed on Sunday 4 September until approximately 11:00AM., During this period, an amended timetable will be in operation, and Chiltern Railways trains will only operate north of West Ruislip and Amersham. Connecting London Underground services should be used as follows: Marylebone - Oxford Circus - Northolt - South Ruislip - West Ruislip. Marylebone - Baker Street - Harrow On…
Chiltern Railways will run a festival timetable to help customers make their preparations for the Christmas getaway and the festive period. The company will be one of the only operators open between Oxford and London Marylebone on a selection of dates, as engineering work takes place between Reading and London Paddington on 23rd, 24th and 30th December. As a result, Chiltern Railways will be adding over 16,000 seats on these dates and they…
Discover one of the most haunted places in Britain, Please note from, 1st November - 31st March, the caves will only be, open on Saturday & Sunday - 11am - 4.30pm, Travel with Chiltern Railways to High Wycombe and visit the mystifying Hellfire Caves. The caves are located in West Wycombe. Follow the instructions below on how to get there. , The Hellfire Caves, qualifies for, 2FOR1 entry, . Travel by rail and, 2 enter for the price of 1…
Chiltern Railways launch new Accessibility Panel Chiltern Railways are inviting customers with lived experience of disability to join their new Accessibility Panel, helping to create a more accessible rail network and shape future policy. The new Accessibility Panel will have a maximum of eight members who will meet four times a year and will be made up of people with both visible and non-visible disabilities. Members will help shape policies…
Refunds are obtained from the point of sale and you are therefore required to contact them for a refund. If you purchased your tickets at a Chiltern Railways railway station, return them to the ticket office. If you purchased your tickets from a third party i.e. the Trainline, please follow their refund process. If you purchased your tickets over the phone return them to the below address. Chiltern Refunds PO BOX 6615 Arbroath DD11 9AQ If you…,…
Discover wildlife of the world, right here in London, London Zoo is packed full of wonder and amazement, with more than 750 species of animals to meet and thousands more surprising and fascinating facts just waiting to be discovered. Travel there with Chiltern Railways on one of our great value, Advance Fares, from just, £5.40 one-way between Oxford and London Marylebone, , or from, £6.40 one-way between Birmingham or Stratford-upon-Avon and…