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Faq

FAQ-Car Parking

Car Parking

Car parking prices and how to pay

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FAQ-Connections

Connections

Which other transport companies connect with Chiltern

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FAQ-Cycles

Carrying items on our trains

Information on taking your cycle and other items on Chiltern trains

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FAQ-Disruption

Disruption on the Chiltern network

Why is my train late, types of disruption

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FAQ-Mainline

Chiltern's Mainline

What is Mainline, where do Mainline trains stop, how much do they cost.

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FAQ-On board our trains

On board our trains

Wi-Fi, heating and ventilation questions

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FAQ-Refunds

Refunds & Compensation

How to claim refunds on your train travel

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FAQ-Stations

Chiltern stations

Information on our stations, lost property  

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FAQ-Ticketing

Ticketing

How to purchase tickets, types of ticket, how to collect tickets, group travel and more

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FAQ-Trains

Chiltern trains

Information on lengths of trains, stopping, school holidays

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FAQ-Videos

Videos

Watch our selection of videos which aim to explain how some aspects of Chiltern Railways work

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FAQ-Wembley events

Wembley events

Travelling by train to Wembley, timetables, extra services

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