The smoking of cigarettes and vaping of e-cigarettes is prohibited on Chiltern Railways trains and at Chiltern railway stations. Given their remarkable likeness the use of e-cigarettes can cause concern amongst other passengers.
In the same way as you would expect people to react if you were to vape an e-cigarette in a restaurant, in the confined space of a railway carriage or platform, their use has led to complaints. In light of this, we have issued guidance to our staff to ask people using an e-cigarette to stop doing so for the comfort and convenience of their fellow passengers. Similarly to being asked to turn off a mobile phone if the conversation is causing irritation to others, most customers observe a form of social etiquette and do not deliberately undertake actions when they realise these could be annoying other people in their vicinity.
You can use JourneyCheck or NRE to view updates on any Chiltern Railways service.
During the school holidays we experience increased passenger numbers which make our trains busier. Unfortunately we do not have an unlimited number of carriages available and therefore making every train longer is not possible. However, we can assure you that we try to run services with as much capacity as possible at busy times all year round.
If all our trains stopped at all our stations then each journey would take a very long time. Instead, the amount of trains calling at each station is based upon how many passengers use each of our stations.