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Yes, see our special offers section for a list of great deals you can get when you travel with us 2for1 attractions .
There are still only two tracks to accomodate all trains between Birmingham, Oxford Parkway and London Marylebone. We have however lengthened the platforms at Bicester North during 2015 and purchased 5 new 2 car trains that we run longer.
We operate most of the stations we call at. However, we do not operate stations from Widney Manor to Kidderminster inclusive (except for Solihull and Birmingham Moor Street) and from Claverdon to Stratford-Upon-Avon inclusive, these stations are operated by London NorthWestern. We also do not operate station from Harrow-on-the-Hill to Amersham inclusive, these stations are operated by Transport for London. GWR operate Oxford station.
Twice a year Transport Focus, an independent watchdog, survey 50,000 people across the UK to get their opinions on the rail network and train companies operating within it. Chiltern Railways were very pleased to receive, 91%, customer satisfaction in the, Winter 2017, survey. Chiltern Railways constantly strive for ways to improve our service to delight our passengers. Click here to go to the Transport Focus website to read more about how…
Chiltern Railways has been awarded best train operator at the first ever Independent Travel Awards The company was up against other rail providers at home and abroad, including both busy commuter and luxury heritage operators such as Argentinian Railways, Trenitalia, Eurostar, Virgin Trains, Venice Simplon-Orient Express and Great Western Railway’s Night Riviera. The awards were voted for by the public which distilled down to a shortlist from…
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Children under the age of 5 travel for free, ages 5-15 can travel using a Child’s ticket, 16+ must pay a full adult fare.
Warwick Castle = Warwick Station Wembley Stadium = Wembley Stadium Station Bicester Village = Bicester Village station from London Marylebone or Bicester North Station from Birmingham Moor St Stoke Mandeville Hospital = Aylesbury Station
If all our trains stopped at all our stations then each journey would take a very long time. Instead, the amount of trains calling at each station is based upon how many passengers use each of our stations.
To make sure our service runs on time during our busiest periods, we do not allow non-folding bicycles on board our trains. Please see our cycle information section to see which trains we allow non-folding bicycles on board. Folding bicycles are allowed on all our services providing they do not hinder any other passengers.
Please ensure you always have a valid ticket for your entire journey. There are a number of ways to purchase tickets for our trains. Buying tickets: Visit our website buy.chilternrailways.co.uk Download our free app - available on the IOS App Store or get it on Google Play. From booking offices at our stations. From our ticket vending machines at our stations.
During the school holidays we experience increased passenger numbers which make our trains busier. Unfortunately we do not have an unlimited number of carriages available and therefore making every train longer is not possible. However, we can assure you that we try to run services with as much capacity as possible at busy times all year round.
Yes, if you buy a season ticket, that is valid for a month or more, originating from a Chiltern Railways station worth £150 or more a month (£1500 or more a year) you are entitled to free travel across our network (on Chiltern Railways services only) on weekends and bank holidays. You must buy your season ticket from Chiltern Railways to benefit from this offer. Please note that this offer does NOT apply to Flexi-Season tickets.
Each day we have a schedule of which platforms our trains are due to arrive into/depart from. Although platforms may appear to be free, platforms are selected based upon us delivering the most punctual and frequent service we can. We try to use boarding zone ‘A’ when we can, this is located near to platforms 4, 5 & 6. This means that passengers are closer to platforms 4, 5 & 6 when their train is announced and they can board the service…
Retirement of the Class 121 "Bubble Car" – Last Day of Service on Chiltern Railways, As we are fast approaching the retirement of our Class 121 fleet, affectionately known as the “Bubble Car” we are pleased to announce the following additional trains planned to run between Princes Risborough and Aylesbury:, Monday 8 – Friday 12 May, – A normal service will operate., Monday 15 – Thursday 18 th May, – A normal service will operate plus the…
If you lose an item on one of our trains or at one of our stations, you will need to complete a form online or from one of our stations. Our lost property office is at London Marylebone station and is open for collections, Monday to Friday : 1200 to 2000 hrs, . Complete a Form, Credit and Debit cards, If a Credit or Debit card is handed into our lost property department, we have an obligation to protect a customer's details. All cards will be…
As of January 2022, we do not currently offer a Business Zone service on our trains.
You can use JourneyCheck or NRE to view updates on any Chiltern Railways service.
Yes, on Wembley event days we run additional services to Wembley Stadium station.
Yes, these can be purchased at Chiltern Railways stations within the Network West Midlands travel zones.