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£280k is being invested to improve the customer experience at Solihull Station by Chiltern Railways, Network Rail and in partnership with Solihull Council. Work will start on 3 December and is expected to last until the end of February, most of it will be undertaken overnight to ensure minimum disruption to customers. The new £280k scheme will see work being undertaken to upgrade the station toilets, booking hall, subway, stairs and the…,…
There will be some improvement work between 7 to the 22 July in the Oxford area Chiltern Railways is warning that services from Oxford Parkway will be busier than normal between 07th July and 22nd July 2018 because of track improvement work around Oxford. The Network Rail improvement work will modernise the existing 1960s signalling and track layout to make train services in the Oxford area more reliable. Oxford Parkway will be a popular…
At Chiltern Railways, we are committed to improving all aspects of our service provision for every customer, from using our online services through to making your journey on the day. To ensure that social media is accessible to everyone, we pledge the following:, We will publish Chiltern Railways service disruptions as soon as Control issue the information, ensuring the appropriate Alt Text wording is included on X (formally Twitter) and Facebook…
Chiltern Railways Earth Day 2020 At Chiltern Railways, we know that we have to look ahead if we’re to safeguard the requirements of generations to come. We’ve worked hard over the last 18 months to take our sustainability agenda to the next level, applying creative solutions to real problems in order to make a real difference. In February last year, after research revealed that just one in 400 takeaway coffee cups in the UK were being recycled,…
Commuters serenaded on-board a Chiltern Railways train Chiltern Railways gave surprised passengers a reason to smile this Valentine’s Day by serenading commuters travelling on a train from Birmingham to London with a surprise performance of ‘All You Need Is Love’. The spectacular display launches Chiltern Railways’ brand-new Duo Ticket - a standard class ticket offering a discount for two people travelling together to London from various…
Princes Risborough gets a defibrillator The Rural Community Defibrillator Group (RCDG), Princes Risborough Town Council and Lloyd Latchford (a local business), today (13th August 2018) unveiled a defibrillator situated at Princes Risborough station with the kind permission of Chiltern Railways. The portable medical device situated on the platform entrance offers immediate, 24/7, life-saving support to victims of sudden heart complications…
Cheap Cheap! Advance Fares to London, Travel Free Range with Advance Fares to London If you’re looking for something different to explore this summer, Flock Somewhere New. Our Advance Fares start from just, £5.40 one-way* for journeys between Oxford and London Marylebone., Or, if you’re travelling between, Birmingham or Stratford-upon-Avon and London Marylebone, Advance Fares start from just £6.40 one-way.*, An Advance Fare can be booked up to…
Visit Blenheim Palace in Oxford and discover a Chiltern gem, Blenheim Palace, is a World Heritage Site with over 300 years of history and, birthplace of Winston Churchill, . Set in more than 2000 acres of ‘Capability’ Brown landscaped Parkland and tour the array of Formal Gardens or take the miniature train to the family-friendly Pleasure Gardens Blenheim Palace is not only an iconic part of history, but also a living, changing experience…
Get there with Chiltern, Banbury Banbury station is just 5 minutes from the River Cherwell. The station is east to the city centre and has great connections to London and the Midlands. There is a lift for step-free access and plenty of amenities in and around the station. There are 795 parking spaces, and if you prefer to cycle, there are storage spaces for 63 bikes too. Ticket office is open 05:45-20:15 on weekdays, 06:35-19:15 on Saturday and…
If you are not happy with the response to your claim, you should contact our Customer Services team to review your claim. Please also review our complaints handling procedure . If you’re unhappy with the response you receive, you have the right to appeal to the Rail Ombudsman . The Rail Ombudsman is there to help resolve on going complaints/disputes between us and our customers. It’s free to use their services and they are independent of the…
Eleni Jordan Chiltern Railway, the Arriva UK Trains company has announced the appointment of Eleni Jordan as its new Commercial Director. Chiltern, which holds a rail franchise until 2021, runs services between London Marylebone and the Midlands, Warwickshire, Oxfordshire and Buckinghamshire including Birmingham Moor Street station, Oxford and a new station built by the company to serve visitors to the shopping destination, Bicester Village.…
Want a greener, cheaper way to commute to your commute? Or thinking about leaving the car at home for your day out?, As part of our commitment to sustainable travel, we’re committed to making it easier for you to ditch the car when getting to and from our stations. This page brings together a (non-exhaustive) collection of times, routes, offers and other information to make it easier for you to bus, cycle or walk to where you want to go.,…
Chiltern passengers Chiltern Railways are relaxing ticket rules to help Thomas Cook customers affected by the company’s collapse. Customers who were booked on a specific service as part of a Thomas Cook package, or separately to get them to their holiday, will be able to catch the first available Chiltern service. Customers will need to demonstrate that they had a holiday booked with Thomas Cook, for example by showing a booking confirmation,…
, Taylor Swift Concerts on Saturday 22 and Sunday 23 June:, We’re very sorry that Chiltern Railways trains will not be stopping at Wembley Stadium Station for the Taylor Swift concerts on the 22 and 23 June. Engineering works mean that the route between Birmingham New Street and London Euston is closed and thousands of additional customers will be using Chiltern trains for their journeys this weekend. We are putting on additional and longer…
Network Rail Period:, 13, Period Ends:, 31/03/2025, Overall Figures, Period % MAA % MET Service Group % BHAM Service Group % OXFD Service Group % JOINT Service Group %, On Time %, 83.04 78.87 83.06 77.16 87.32 86.60, T-3%, 93.28 90.53 93.72 97.07 95.06 94.20, T-15%, 99.34 98.72 99.47 98.79 99.69 99.64, CP6 Cancellations %, 1.09 2.19 2.82 0.79 0.60 0.64, Short Formations %, 1.63 1.62 1.03 2.57 2.62 0.31, Terminating Services - Total number,…
Couple who met onboard a Chiltern Railways service say ‘I do’ A couple who met on a Chiltern Railways service from Birmingham to London have enjoyed a weekend stay in Stratford-upon-Avon after their bridesmaid, Juliette Hibbert, contacted the company to tell the story of how they met. Chris Payne and Steph Appleton met in 2015 when they caught the same train from Moor Street to Marylebone. After exchanging several glances, the pair eventually…
Samaritans in Solihull are building up to the charity’s The Big Listen event at Solihull station today by asking commuters and visitors to improve their listening skills using its SHUSH listening tips. It’s all part of a nationwide push to raise awareness and funds for Samaritans, and at the same time show how really listening to another person can be the first step to saving a life. Activity up and down the country will culminate in a marathon…
Buy tickets with Chiltern Railways, You can choose to receive your tickets in a number of ways – collect at the station, on your phone, via email or post. , Tips for buying the cheapest train tickets, Always, book as far ahead, as you can –, Advance tickets, are usually the, cheapest., , Be flexible, – the, cheapest tickets are off-peak, so, avoid the morning and evening rush hour, if you can,, all weekend and bank holiday tickets are off-peak.,…
Chiltern Railways named top operator for journeys between London and the West Midlands and Oxford Passengers have once again ranked Chiltern Railways as the best operator for journeys between London and the West Midlands and Oxford in the National Rail Passenger Survey (NRPS). The survey revealed that 89% of customers on the companies West Midlands route and 88% on the Oxford route said that overall the Chiltern Railways service was good or…
Get there with Chiltern, Oxford Oxford train station is just half a mile from Oxford city centre. Getting to and from the station is easy, with short-stay car parking as well as bicycle parking. Plenty of taxis and buses go to and from this station too. Whether you’re visiting the world-famous university or taking a trip to the Cotswolds, Oxford and the surrounding area is full of rich culture and history. The ticket office is open 05:45-20:00…