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Chiltern Railways welcomes all passengers on board and expects everyone to have a valid ticket for their journey., We would like to thank you for your continued assistance across the Chiltern route to ensure that you are travelling with a valid ticket for your entire journey. Your ticket may be checked before, during, and at the end of your journey, we thank you for your cooperation whilst these ticket checks are carried out. As a result of…
Travel Advisory for Chiltern customers for 18th and 19th January Chiltern Railways has advised customers travelling on Saturday 18th and Sunday 19th January 2020 that the line through Wembley Stadium is closed with additional works taking place at West Ruislip. A heavily amended timetable will be in operation and journey times will be considerably longer than usual. Passengers may need to travel via alternative/diverted routes and/or on rail…
Product Info, How can I buy a Flexi Season ticket?, If you have a Smartcard, you can buy your Flexi Season ticket online and add it to your Smartcard using the Chiltern Railways app. More information about how to do this will be available soon. Make sure you do this before you travel. If you don’t have a Smartcard then please allow plenty of time to get one before you travel - they can take up to 5 days to arrive by post., How do you use a Flexi…
Availability, Tickets are sold as single tickets. Tickets must be purchased by 18:00 the day before the date of travel. Tickets can be purchased online or at a station ticket office. Standard Railcard discounts apply for those who can produce a Railcard upon request. , When and where the ticket can be used, Tickets are valid ONLY on the date and train service(s) shown on the ticket(s). Where applicable, you must travel in the Class…
Chiltern Railways reveals the region's busiest train services as new tech launches to alert rail passengers before they leave home New data published today by Chiltern Railways reveals the busiest train services since the lockdown was eased. The data comes as train operators launch new technology that will mean rail passengers along the Chiltern route can be alerted to busy trains and stations before they leave home, helping them stagger their…
My service has been re-timed or cancelled., Guidance on alternative journey options and refund guidance (if you decide not to travel because of the change to your journey). Anytime Single or Return - Your ticket is valid for travel on the rescheduled service(s) or on any service between your origin and destination station, on the same day. Off-Peak or Super Off-Peak (Single or Return) - Your ticket is valid for travel on the rescheduled…
The Rail Reputation Index has revealed that Chiltern Railways is the UK rail brand with the strongest reputation in London and the South East of England. The train company were also ranked number 1 for positive social media sentiment. Chiltern has topped the social media table in the index for the past two years, with regular positive comments around Wi-Fi, entertainment, customer care and staff. For a third year in a row, the company also …
New railcard launched for Veterans Veterans travelling with Chiltern Railways can now benefit from discounted train fares thanks to the new Veterans Railcard. The card, which can be purchased now, provides up to a third off all peak and off-peak fares as well as discounted travel for a named person and up to four dependants when travelling with the Railcard owner. It is currently retailing at £21 for one year, although a three-year card option…
Network Rail to install lifts at Warwick Station, What's Happening?, Works at the station were started in February 2023 to install two new lifts at Warwick station to improve accessibility for customers. As part of this project; the subway will also be extended to create a new set of stairs on platform 1., The subway will reopen on 19 June 2025., Will access to the station be impacted?, At the point of opening the subway from platform 1, the…
An amended timetable will be in operation, in respect of the following:, Planned engineering works - 1st to 8th February 2026., (Major station/track works at Oxford). Due to no direct train services between Oxford and Paddington, we are having to increase the length of our trains between Oxford and London Marylebone to carry the displaced passengers. As a result, some trains on our, other routes will be shorter and services are expected to be…
20 Jun 2017 16:06, The toilet facilities at Dorridge train station have been officially unveiled after Chiltern Railways carried out a refurbishment project. The older facilities at Dorridge station have been replaced with new, modern and environmentally friendly systems including new toilet cubicles, new hand basins with sensor taps, and LED lighting. After consultation with the Friends of Dorridge Station (FODS), the floor in the female toilets…
Children under 16 years travel for £1 when travelling with one fare paying adult on a London Family Travelcard. Example: Family Travelcard from Birmingham Moor St. to London Marylebone, an adult pays £39 and child’s journey costs £1 – total to pay £40. Up to four children can travel for £1 each with one fare paying adult with a London Family Travelcard., London Family Travelcard terms and conditions, Valid for one day return journey to London. …
Travel Advisory for Chiltern Railways customers travelling on 15th and 16th August Chiltern Railways are advising customers travelling on Saturday 15th and Sunday 16th August that due to engineering work, the line will be closed between High Wycombe and Aylesbury, Bicester Village and Bicester North. As a result, there will be no through trains between Marylebone and Bicester Village/Oxford, nor between Marylebone and Birmingham - journey times…
Chiltern Railways is running extra trains for customers travelling from Birmingham to Wembley on Monday 27 th May for the EFL Championship Play-off Final. Over 19,000 seats are being provided for customers attending the game between Aston Villa and Derby County, with trains departing from Birmingham Moor Street every 20 minutes between 7.30am and 11am to help get Villa fans to Wembley Stadium. Additionally, between 5pm and 8pm, Chiltern Railways…
We are aware of numerous customer complaints surrounding capacity on our services and the short formation of trains recently. We know it’s frustrating when your train arrives and it’s shorter than normal. We will always be honest and transparent with our customers, so we wanted to provide you with an update on progress, set out some of the challenges we’re facing, the solutions we’ve identified to these, and the action we are taking to…, FAQS,…
We know rail fare information can be overwhelming, with lots of train ticket types to choose from. Our handy guide explains the differences between them, and helps you find the right ticket type for you., All our tickets are available to buy online , from our app or from your nearest ticket office. You can also make further savings on your ticket when you use a railcard. Visit our Railcards and Travelcards page for further information., Summary…
Marylebone station is closed Sunday June 10 for the entire day and no Chiltern Railways trains will depart from/arrive into London Marylebone. This is due to necessary planned engineering work. Some Chiltern Railways trains will divert via London Paddington station. However, customers may need to change enroute to reach their destination. An amended timetable will operate, please download the correct timetable here. Please check your journey…,…
new timetables, We recently supported Young Art Oxford’s annual art competition to showcase the artistic gifts of Oxfordshire’s most talented young artists on our latest timetables. The timetables, which came into effect on 20 May, feature the artwork of Young Art Oxford competition winners and will be seen by thousands of customers travelling on the entire Chiltern route between London Marylebone, Birmingham, Oxford and Aylesbury. The…
Chiltern Railways running new reduced timetable from Monday 25 January Chiltern Railway services from Monday 25th January will be moving to a further reduced timetable to ensure that vital train services for customers needing to travel can keep running. Overall, the new timetable represents 51% of Chiltern Railways pre-covid service and customers should check their train times on the Chiltern website before travelling. The move reflects a…
Travel Advisory for Chiltern Railways customers travelling on Saturday 30th and Sunday 31st January Chiltern Railways are advising customers travelling on Saturday 30th and Sunday 31st January that due to engineering work, the line will be closed between Wembley and Bicester all weekend. As a result, there will be no through trains between Marylebone and Gerrards Cross/Beaconsfield/High Wycombe, between Marylebone and Bicester Village/Oxford,…