Search Results for - engineering works
We are aware of numerous customer complaints surrounding capacity on our services and the short formation of trains recently. We know it’s frustrating when your train arrives and it’s shorter than normal. We will always be honest and transparent with our customers, so we wanted to provide you with an update on progress, set out some of the challenges we’re facing, the solutions we’ve identified to these, and the action we are taking to…, FAQS,…
, Chiltern Railways Websites, Terms of Use, PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING OUR SITE, What's in these terms ?, These terms tell you the rules for using our websites https://www.chilternrailways.co.uk/ and https://buy.chilternrailways.co.uk (our sites)., Who we are and how to contact us, https://www.chilternrailways.co.uk/ and buy.chilternrailways.co.uk are sites operated by The Chiltern Railway Company Limited…
A message from the Customer Service Director, Dear Customers,, The availability of our fleet continues to be an area of focus for Chiltern Railways. We have seen improvements in the situation over the past two months, but there still remains work to do to offer you the reliable and comfortable service you deserve. Since the previous update the Engineering team have continued to work hard to address the ongoing fleet short form issues. A number…
It is with great sadness that the death of Her Majesty The Queen has been announced. We send our condolences to the Royal Family., Many people from across the country will wish to travel in the coming days to pay their respects to Her Majesty the Queen and the rail industry is working hard to enable people to do that. However, we would urge people to check service details before travelling and to be prepared for very busy trains and stations.,…
Birmingham City vs Peterborough United - Kick off 15:00, Sunday 13 April will see Birmingham City play Peterborough United at Wembley for the Vertu Trophy Final., To maximise the number of customers we can safely carry to Wembley with limited traincrew resources, we will be operating an enhanced service from Warwick Parkway. Unfortunately, this means, no Chiltern Railways train services will operate from Birmingham Moor Street, Solihull,…
Crystal Palace vs Aston Villa - Kick off 17:15, Saturday 26 April will see Aston Villa play Crystal Palace at Wembley in the the FA Cup Semi-Final., To maximise the number of customers we can safely carry to Wembley with limited traincrew resources, we will be operating an enhanced service from Warwick Parkway. This means, no Chiltern Railways train services will operate from Birmingham Moor Street, Solihull, Dorridge, Lapworth, Hatton or Warwick…
Adrian Shooter CBE with statue Today (Tuesday 30 th August), a nine-foot bronze statue and plinth of railway pioneer Adrian Shooter CBE has been unveiled at London Marylebone station. Adrian Shooter, who started his career with British Rail in 1970, is considered one of the leading architects of the modern railway, and the tribute recognises his huge contributions and accomplishments to passenger and freight services. Shooter is a fellow of the…
There will be some improvement work between 7 to the 22 July in the Oxford area Chiltern Railways is warning that services from Oxford Parkway will be busier than normal between 07th July and 22nd July 2018 because of track improvement work around Oxford. The Network Rail improvement work will modernise the existing 1960s signalling and track layout to make train services in the Oxford area more reliable. Oxford Parkway will be a popular…
Advice for Chiltern customers travelling during May Bank Holiday weekend Chiltern Railways customers are being asked to plan ahead and warned that services will be much busier than normal across the Early May Bank Holiday weekend (Saturday 1 May – Monday 3 May). Major improvement work will be carried out on the West Coast Main Line route between Birmingham New Street and London Euston, with Chiltern Railways being the only direct route for…
Investing to Improve for 2021, Throughout the years we at Chiltern have worked hard to make improvements to our stations, journey times and customer experience., This has included introducing services to Oxford, building and transforming stations, and supporting community projects. Over the last year, our staff and customers have worked tirelessly to keep the nation moving and safe. We're very proud of what we have achieved and have chosen a few…
Travel Advisory for Chiltern Railways customers travelling on Sunday 10th January Chiltern Railways are advising customers travelling on Sunday 10th January that due to engineering work there will be no trains in or out of London Marylebone station. Passengers who need to travel to or from London Marylebone should change at West Ruislip or Amersham and continue their journey on London Underground. Journey times will take longer than usual and…
Planned disruption, If you arrive at a Chiltern Railway station and the train you planned to travel on has been amended due to engineering work or other planned events, you may choose to travel on the previous or next train., Unplanned disruption, When things go wrong and services are delayed we work hard to ensure that our customers are able to make their journey as quickly as possible, however If your train is delayed by more than 15 minutes…
Chiltern Railways launch first of a kind commuter podcast Chiltern Railways has today launched a podcast to discuss customer questions and give the inside track on a range of subjects, complementing other initiatives such as Tweet the Manager and Meet the Manager. ‘Inside Track’ will be available on iTunes, Spotify, Soundcloud and on the Chiltern Railways onboard WiFi. Each episode is around 30 minutes and there is a total of six episodes in…,…
Travel Advisory for Chiltern Railways customers travelling on 15th and 16th August Chiltern Railways are advising customers travelling on Saturday 15th and Sunday 16th August that due to engineering work, the line will be closed between High Wycombe and Aylesbury, Bicester Village and Bicester North. As a result, there will be no through trains between Marylebone and Bicester Village/Oxford, nor between Marylebone and Birmingham - journey times…
Chiltern Railways issues travel advice for customers travelling on Sunday 23 May Chiltern Railways are advising customers travelling on Sunday 23 May that the lines between London Marylebone and Amersham and London Marylebone and West Ruislip are closed all day due to engineering work. As a result, no Chiltern Railways trains will operate in or out of Marylebone and all journeys will be affected. A heavily amended timetable will be in operation…
Tickets from Friday 18 February, Last update: , 08:47 19th Feb 2022 , Services on Saturday and the weekend - PLEASE CHECK YOUR JOURNEY BEFORE YOU TRAVEL, Whilst we have worked hard overnight with Network Rail to reopen the network following Storm Eunice, there's still, a risk of disruption on Saturday, . Although we aim to resume service as close to normal as possible,, please anticipate disruption on Saturday morning. , Services will be very…
Due to major engineering work across the West Coast main line,, London Euston will be closed with no services running to or from the station, on:, 19th – 22nd April (Easter Weekend), 4th – 6th May (Early May Bank Holiday weekend), Because of this,, Chiltern Railways services will be busier than usual in and out of London Marylebone, on these dates. We advise you: Allow extra time for your journey. Buy and collect your ticket before you travel,…
Travel Advisory for Chiltern Railways customers travelling on Saturday 30th and Sunday 31st January Chiltern Railways are advising customers travelling on Saturday 30th and Sunday 31st January that due to engineering work, the line will be closed between Wembley and Bicester all weekend. As a result, there will be no through trains between Marylebone and Gerrards Cross/Beaconsfield/High Wycombe, between Marylebone and Bicester Village/Oxford,…
Cheque Presentation Chiltern Railways’ employees have fundraised £21,368 for the company’s 2017 charity partners, Bowel Cancer UK and Brake, the road safety charity. During the year-long partnership, staff from all departments of the train operating company took part in fundraising activities for both charities, including the London to Brighton cycle ride, bake sales, on-station collections and advocacy through social media. The company also ran…
Over the coming days, there are events and engineering work planned at locations on our network. This means that we've made a number of planned changes to our timetables. , Monday 4 - Friday 8 August and Monday 11 - Thursday 14 August 2025, Day-time closures between Aylesbury and Princes Risborough between 08:30 - 15:15. Rail replacement buses will operate through the following stations during this time: Princes Risborough - Little Kimble -…