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Passenger Assist, At Chiltern Railways we want to provide a great service for all our customers, including those with special travel needs or those who would appreciate a helping hand., What can our Assisted Travel Team help with?, Our Assisted Travel Team can help you in all kinds of situations, such as: Advice about access at the stations you want to use. Assisting you when you arrive at the station, change trains or reach your destination. If…
Examples of rail cards, Saver cards, Saver, Ideal for, Price, 16-17 Saver, The 16-17 Saver offers 50% off standard Anytime, Off-Peak, Advance and Season tickets for anyone aged 16-17 years. Discounted tickets are valid on National Rail services across Great Britain except on ScotRail and Caledonian Sleeper services. Your 16-17 Saver will be valid for one year or until you turn 18. * Not sold at stations. Discounted tickets currently only…
Chiltern Railways Privacy Notice, Last update: 23 SEPTEMBER 2024, The Chiltern Railway Company Limited, trading as Chiltern Railways ("We") are committed to protecting and respecting your privacy. This policy (together with our Website Terms of Use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to…
London Travelcards provide unlimited travel on London Underground, Docklands Light Railway (DLR), Croydon Tramlink, National Rail services, within the period of validity of the ticket and within the zones for which the travelcard covers * , and on all London Buses. [ * Travelcards issued by Chiltern Railways cover London Travelcard Zones 1 - 6. Travelcards issued from Aylesbury Vale Parkway through to Great Missenden (inclusive) also include…
Chiltern Railways is proudly part of Arriva group Arriva , one of the largest providers of passenger transport in Europe with 60,000 employees delivering more than 2.2 billion passenger journeys every year. Arriva is committed to providing innovative and customer focused transport solutions that are built around the needs of passengers, transport bodies and tendering authorities. Arriva runs a range of transport services including trains,…
The safety of passengers is of paramount importance to everyone at Chiltern Railways., Our on-board and station staff take part in regular training programmes so that they can confidently and safely deal with a range of situations and circumstances., See it. Say it. Sorted., Do not leave any personal belongings unattended at stations, on board trains and in car parks. If you see someone behaving suspiciously or find anything unattended, inform a…
If you’re travelling by train as a group, there are several options available for getting a discount on group train tickets. It’s also worth seeing if you could save with a group railcard, such as the Family and Friends Railcard or the Two Together Railcard. , Groups of 10 or more , If you’re travelling on a Chiltern Railways service in a group of 10 or more, there are a number of discount options available, although they must be booked at least…
Free on train Wi-Fi to be extended across all Chiltern Railways routes, Free Wi-Fi will be introduced across Chiltern Railways commuter routes including services between London Marylebone and Aylesbury, High Wycombe, Beaconsfield and Gerrards Cross. An additional 1,400 services per week will have free Wi-Fi. The entire Chiltern Railways fleet will be Wi-Fi enabled, connecting customers as they travel. From mid-February, Chiltern Railways…
Our Bike Policy, Folding bicycles and electric folding bicycles, are permitted on Chiltern services at all times provided they are fully folded and stored without hindering other passengers, Regular bicycles, are carried (except tandems) on any Chiltern Railways train on, Saturdays, Sundays or Public Holidays, subject to space being available, and at the discretion of our staff. On, Mondays to Fridays, you can also use most of our trains. The…
Why purchase a Season Ticket with us?, Our Season Tickets offer you more than value for money. We deliver a safe, reliable and welcoming service. We know how important punctuality is to our passengers and we are proud that 98% of our trains run on time. We intend not only to keep them that way but also where possible improve further. We are continuing to invest in our trains, stations and infrastructure to increase capacity and are extending many…
Stratford-upon-Avon Station Station Road Stratford-upon-Avon CV37 6PL
Stratford-upon-Avon Parkway Station Bishopton Lane Stratford-upon-Avon CV37 9QY
This depends upon which type of train you are travelling on: If you are travelling on one of our Mainline Silver Trains then bicycles are stored in the Driving Van Trailer which is located at the rear of the train when the train is travelling from London Marylebone to Birmingham or beyond and at the front of the train when the train is travelling towards London Marylebone. If you are travelling on one of our other trains, please store your…
Terms and Conditions for Family Travelcard Valid for one day return journey to London. Includes unlimited travel on London’s tubes and buses zones 1-6. Valid on trains timed to arrive into London after 10am. No restriction at weekends. This ticket must be purchased no later than 23:59 the day before travel. The minimum eligible group must consist of one fare paying adult and one child. Available to groups consisting of one adult travelling…
We hope the links below will help you get the most from your Season Ticket. Don't miss out on the many benefits, especially for holders of Monthly and longer tickets. 1. Tickets and Photocards 2. Special Benefits for Season Ticket holders 3. Renewing your ticket 4. Lost season Tickets 5. Sick or Off work 6. Refunds 7. Changing Home or Work 8. Care of your ticket 9. Getting More Information , 1. Tickets and Photocards, You can use your Season…
Chiltern Railways operates commuter/regional rail passenger services from its Central London terminus at London Marylebone along the M40 corridor to destinations in Buckinghamshire, Oxfordshire and Warwickshire, as well as long-distance services to the West Midlands. Services on the Chiltern Main Line run from London Marylebone to Birmingham Snow Hill, Stratford-upon-Avon and Oxford, with some peak-hour services to Stourbridge. Chiltern…
CHILTERN RAILWAYS RESTORES DIRECT TRAINS FROM HIGH WYCOMBE TO OXFORD, Region’s two key hubs linked for the first time in over 50 years, Direct train service will drive economic growth, £320m investment in brand new rail link, Chiltern Railways today restores direct train services from High Wycombe to Oxford, following a unique £320m investment by the franchise operator and Network Rail. The new rail link also serves Haddenham & Thame Parkway…
There are a number of constraints on how long our trains can be. The main constraints that we face are the limited number of carriages available for use and short platforms that can only take a certain number of carriages. Our trains are sometimes shorter than planned due to constraints such as train faults with the planned train meaning that we have to use a replacement train which may unfortunately be shorter than the original planned train.…
, Oxford Parkway – London commuters needed for “ticket-free” travel trial., Chiltern Railways are looking for a small group of volunteers to pilot an innovative new approach to rail travel that could remove the need for customers to carry rail tickets. This exciting new app-based concept will allow passengers to use just their smartphones to detect commencement of travel and use Bluetooth to open ticket gates, automatically charging the customer…
, Chiltern Railways Websites, Terms of Use, PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING OUR SITE, What's in these terms ?, These terms tell you the rules for using our websites https://www.chilternrailways.co.uk/ and https://buy.chilternrailways.co.uk (our sites)., Who we are and how to contact us, https://www.chilternrailways.co.uk/ and buy.chilternrailways.co.uk are sites operated by The Chiltern Railway Company Limited…