We offer competitive group discount rates when tickets are purchased from booking offices at our stations. A third off all groups of 3 to 9 adults with GroupSave for all journeys. Groups of 10 or more: A number of different discounts apply to groups of 10 or more people travelling together on Chiltern Railways services. Our specialist team will advise on the best value ticket for your group and help you make your travel arrangements. These…

Penalty Fares

Passengers travelling with Chiltern Railways must carry a valid ticket for their entire journey. If a station does not have a ticket office, or the ticket office is closed, a ticket can be purchased from the self-service ticket machine(s) on the station. If the ticket required is not available from the self-service ticket machine, then a 'permit to travel' should be purchased from the machine on the station. Where these are not available,…

Chiltern Railways Joint Top DFT Franchise in National Rail Passenger Survey

, Chiltern Railways Joint Top DFT Franchise in National Rail Passenger Survey, Passengers have rated Chiltern Railways as the UK’s joint top DFT franchise operator when it comes to overall customer satisfaction, with a score of 91% in Transport Focus’ National Rail Passenger Survey (NRPS). Chiltern also scored joint top of the DFT franchises for satisfaction with trains (90%) and satisfaction with stations (89%). The National Rail Passenger…