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Small Heath
Small Heath
Small Heath station
Golden Hillock Road
Small Heath
West Midlands
B10 0DP
Small Heath station
Golden Hillock Road
Small Heath
West Midlands
B10 0DP
Ticket office opening hours
Monday - Friday - 07:00 to 10:00
Weekend - closed
Facilities at a glance
- Toilets
- Wifi
- Parking
- ATM
- Ticket office
- Ticket machine
- Step free access 1
- Refreshment facilities
- 1 Part of the station only
Live train times
See live arrival and departures from Small Heath train station. Here you’ll find platform numbers, live train times and route information for all services to and from Small Heath.
Station facilities
General service information
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Staffing LevelPart time
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Closed Circuit Television
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Information Available From StaffYes - from help point
Yes - from ticket office -
Information Services OpenMonday - Friday - 07:00 to 10:00
Weekend - closed -
CISDeparture Screens
Announcements -
Customer Help Points
On both platforms
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Ticket buying and collection
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Ticket OfficeMonday - Friday - 07:00 to 10:00
Weekend - closedA Permit to Travel machine is available for use when the Ticket Office is closed.
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Oystercard Issued
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Use Oystercard
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Always Show Oyster Card Fields
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Smartcard Issued
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Smartcard Validator
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All station facilities
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First Class Lounge
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Seated Area
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Waiting Room
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Trolleys
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Station Buffet
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ToiletsN/A
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Baby Change
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Showers
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TelephonesUsage Type: Cards And Coins
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shops
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Accessibility and mobility access
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Helpline0800 0248998
https://www.nationalrail.co.uk/
Monday - Sunday - 08:00 to 22:00 -
Staff Help Available
This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).Please contact West Midlands Railway Passenger Assist team on 0800 0248998
Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)
Monday - Friday - 07:00 to 10:00 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
Accessible taxis are not available
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Accessible Public Telephones
Public telephones are not accessible
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Nearest Stations With More Facilities
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National Key ToiletsN/A
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Step Free Access
Level access to Booking Hall only, then 31 steps down to island platform.Coverage: no Part Of Station
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Impaired Mobility Set Down
Small forecourt area
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Wheelchairs Available
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Car park information and other interchange information
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Cycle StorageSpaces: 4
Sheltered: No
Cctv: No
Type: Stands -
Rail Replacement Services
In the event of engineering the bus/coach will collect from: Outside station entrance
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Taxi Rank
Small Heath (SMA) Station Heartlands 0121 773 2999 AK 0121 773 6666 Silverline 0121 772 1543
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Onward Travel
Information to plan your onward journey is available in a printable format here
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Passenger services
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Customer Service
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
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Left Luggage
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Lost Property
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