Olton

Station facilities

• General service information

  • Staffing Level
    Part time
  • Closed Circuit Television
    : Not available
  • Information Available From Staff
    Yes - from help point
    Yes - from ticket office
  • Information Services Open
    Mon - 07:00 to 15:00
    Tuesday - Thursday - to
    Friday - 07:00 to 20:00
    Saturday - 08:00 to 20:00
    Sunday - 11:00 to 13:00
  • CIS
    Departure Screens
    Announcements
  • Customer Help Points
    : Available

    On both platforms

• Ticket buying and collection

  • Ticket Office
    Mon - 07:00 to 15:00
    Tuesday - Thursday - to
    Friday - 07:00 to 20:00
    Saturday - 08:00 to 20:00
    Sunday - 11:00 to 13:00
    

    A Permit to Travel Machine is available for use when the Ticket Office is closed.

  • Prepurchase Collection
    Ticket Office: Yes
    Ticket Machine: Yes
  • Ticket Machine
    : Available
  • Oystercard Issued
    : Not available
  • Use Oystercard
    : Not available
  • Always Show Oyster Card Fields
    : Not available
  • Smartcard Issued
    : Not available
  • Smartcard Validator
    : Not available
  • Penalty Fares
    LM

• All station facilities

  • Seated Area
    : Available
  • Waiting Room
    : Available
  • Station Buffet
    : Not available
  • Toilets
    : Not available

    The accessible toilets (non-RADAR) are located in the Waiting Room on Platform 1. The toilet facilities are available: Monday - Thurday 07:00-19:00, Friday - Saturday 07:00-20:00 and Sunday 09:15-16:45. The toilet facilities are not available when the Ticket Office is closed.

  • Baby Change
    : Not available
  • Telephones
    : Available
  • Wi Fi
    : Not available

    Find WiFi Hotspots around Olton station

• Accessibility and mobility access

  • Helpline

    0800 0248998
    https://www.nationalrail.co.uk/
    Monday - Sunday - open 24h

  • Staff Help Available

    This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.Mon - 07:00 to 15:00
    Tuesday - Thursday - to
    Friday - 07:00 to 20:00
    Saturday - 08:00 to 20:00
    Sunday - 11:00 to 13:00

  • Induction Loop
    : Available
  • Accessible Ticket Machines
    : Not available
  • Ramp For Train Access
    : Available
  • Accessible Taxis

    Accessible taxis are not available

  • Accessible Public Telephones

    Public telephones are not accessible

  • National Key Toilets
    : Available
  • Step Free Access

    This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

    The assistance meeting point is at the ticket office during 'staff help available opening times'  When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart.  Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.Coverage: partial Station

  • Ticket Gates
    : Not available
  • Impaired Mobility Set Down
    : Available

    Pick-up in car park only.

• Car park information and other interchange information

  • Cycle Storage
    Spaces: 10
    Sheltered: Yes
    Cctv: No
    Location:

    Outside Main Station EntranceType: Stands

  • CarPark
    
    
  • Rail Replacement Services

    In the event of engineering the bus/coach will collect from: Outside station entrance

  • Taxi Rank

    Lyndon 0121 706 5454 Angies 0121 707 1881 Speedline 0121 707 7777

  • Onward Travel

    Information to plan your onward journey is available in a printable format here

• Passenger services

  • Customer Service

    Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

    Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

    **Olton Station is accredited by the Secure Station Scheme**

  • Left Luggage
    : Not available
    
  • Lost Property
    : Not available