Kidderminster

Station facilities

• General service information

  • Staffing Level
    Part time
  • Closed Circuit Television
    : Available
  • Information Available From Staff
    Yes - from help point
    Yes - from ticket office
  • Information Services Open
    Monday - Friday - 06:10 to 19:00
    Saturday - 07:00 to 22:00
    Sunday - 09:00 to 17:00
  • CIS
    Departure Screens
    Announcements
  • Customer Help Points
    : Available

• Ticket buying and collection

  • Ticket Office
    Monday - Friday - 06:10 to 19:00
    Saturday - 07:00 to 18:00
    Sunday - 09:00 to 17:00
    

    At front of station

  • Prepurchase Collection
    : Available
  • Ticket Machine
    : Available
  • Oystercard Issued
    : Not available
  • Use Oystercard
    : Not available
  • Always Show Oyster Card Fields
    : Not available
  • Smartcard Issued
    : Not available
  • Smartcard Validator
    : Not available
  • Penalty Fares
    LM

• All station facilities

  • Seated Area
    : Available
  • Waiting Room
    : Not available
  • Station Buffet
    : Not available
  • Toilets
    : Available

    The toilets and accessible toilets (non-RADAR) are located in the Booking Hall (shared facilities). The toilet facilities are available: Monday - Friday 06:10-19:00, Saturday 07:00-18:00 and Sunday 09:00-17:00. The toilet facilities are not available when the Ticket Office is closed.

  • Baby Change
    : Not available
  • Telephones
    : Available
  • Wi Fi
    : Not available

    Find WiFi Hotspots around Kidderminster station

  • Atm Machine
    : Available

• Accessibility and mobility access

  • Helpline

    0800 0248998
    https://www.nationalrail.co.uk/
    Monday - Sunday - open 24h

  • Staff Help Available

    This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.Monday - Friday - 06:10 to 19:00
    Saturday - 07:00 to 18:00
    Sunday - 09:00 to 17:00

  • Induction Loop
    : Available
  • Accessible Ticket Machines
    : Available

    Ticket Vending Machine outside Ticket Office

  • Height Adjusted Ticket Office Counter
    : Not available

    1 to 1 contact with ticket office staff

  • Ramp For Train Access
    : Available
  • Accessible Taxis

    Accessible taxis are not available

  • Accessible Public Telephones

    Public telephones are not accessible

  • National Key Toilets
    : Available

    The accessible toilets (non-RADAR) are located in the Booking Hall. The toilet facilities are available: Monday - Friday 06:10-19:00, Saturday 07:00-18:00 and Sunday 09:00-17:00. The toilet facilities are not available when the Ticket Office is closed.

  • Step Free Access

    This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

    The assistance meeting point is at the ticket office during 'staff help available opening times'  When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart.  Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.Coverage: partial Station

  • Ticket Gates
    : Not available
  • Impaired Mobility Set Down
    : Available

    Forecourt

• Car park information and other interchange information

  • Cycle Storage
    Spaces: 64
    Sheltered: Yes
    Cctv: Yes
    Location:

    Off platformType: Stands

  • CarPark

    2 Electric Vehicle charging points available. For more information visit the Pod Point website.Email: [email protected]
    Phone number: 0330 123 5247
    
    Operator Name: S A B A U K
    Name: Station Car Park
    Spaces: 224
    Charges:
    Off-peak: £3.50
    Daily: £5.40
    Weekly: £19.10
    Monthly: £44.50
    Annual: £404.60
    Saturday: £3.50
    Sunday: £3.50
    Note:

    You"™ll be able to pay for parking in the following ways:

    • The Saba Parking UK app
    • Via the Saba Parking website
    • The Pay on Foot machine(s) located within the car park (where applicable)
    • Late Pay is available at this station car park. Allows you to pay up until midnight on the same day.

    
    
    Number Accessible Spaces: 6
    Accessible Spaces Note:

    Blue Badge holders can park free of charge but must register for a free parking permit, as described on the Saba Parking Blue Badge Portal. You must register prior to or on the same day as parking on the  Saba Blue Badge Portal. Accessible Car Park Equipment: Yes
    Cctv: No
    https://www.sabaparking.co.uk/car-park/kidderminster-station-car-park
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h

  • Rail Replacement Services

    Rail replacement vehicles will operate from the car park in front of the station.

    Please check your destination before boarding.

    Please click here for walking directions from the station to the rail replacement bus stop.

  • Taxi Rank

    Regency 01562 666666 Central 01562 515131 Bennetts 01562 822124 Various bus links to surrounding areas.

  • Onward Travel

    Information to plan your onward journey is available in a printable format here

• Passenger services

  • Customer Service

    Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

    Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

    **Kidderminster is accredited by the Secure Station Scheme**

  • Left Luggage
    : Not available
    
  • Lost Property
    : Not available