Acocks Green

Acocks Green

Acocks Green station
Yardley Road
Acocks Green
West Midlands
B27 6EB

Acocks Green station
Yardley Road
Acocks Green
West Midlands
B27 6EB

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Ticket office opening hours

Monday - Thursday - 07:00 to 16:00
Friday - 07:00 to 18:00
Saturday - 08:00 to 16:00
Sunday - closed

Facilities at a glance

  • Toilets : Not available
  • Wifi : Not available
  • Parking : Available
  • ATM : Not available
  • Ticket office : Available
  • Ticket machine : Available
  • Step free access : Available
  • Refreshment facilities : Not available

Live train times

See live arrival and departures from Acocks Green train station. Here you’ll find platform numbers, live train times and route information for all services to and from Acocks Green.

Station facilities

  • General service information

    • Staffing Level
      Part time
    • Closed Circuit Television
      : Available
    • Information Available From Staff
      Yes - from ticket office
    • Information Services Open
      Monday - Thursday - 07:00 to 16:00
      Friday - 07:00 to 18:00
      Saturday - 08:00 to 16:00
      Sunday - closed
    • CIS
      Departure Screens
      Announcements
    • Customer Help Points
      : Available

      On Platform and in Car Park

  • Ticket buying and collection

    • Ticket Office
      Monday - Thursday - 07:00 to 16:00
      Friday - 07:00 to 18:00
      Saturday - 08:00 to 16:00
      Sunday - closed
    • Prepurchase Collection
      Ticket Office: Yes
      Ticket Machine: Yes
    • Ticket Machine
      : Available
    • Oystercard Issued
      : Not available
    • Use Oystercard
      : Not available
    • Always Show Oyster Card Fields
      : Not available
    • Smartcard Issued
      : Not available
    • Smartcard Validator
      : Not available
  • All station facilities

    • First Class Lounge
      : Not available
    • Seated Area
      : Available
    • Waiting Room
      : Not available
    • Trolleys
      : Not available
    • Station Buffet
      : Not available
    • Toilets
      : Not available N/A
    • Baby Change
      : Not available
    • Showers
      : Not available
    • Telephones
      : Not available Usage Type: Cards And Coins
    • Wi Fi
    • Web Kiosk
      : Not available
    • Post Box
      : Not available
    • Tourist Information
      : Not available
    • Atm Machine
      : Not available
    • Bureau De Change
      : Not available
    • Shops
      : Not available
  • Accessibility and mobility access

    • Helpline
      0800 0248998

      https://www.nationalrail.co.uk/
      Monday - Sunday - 08:00 to 22:00
    • Staff Help Available
      Monday - Thursday - 07:00 to 16:00
      Friday - 07:00 to 18:00
      Saturday - 08:00 to 16:00
    • Induction Loop
      : Available
    • Accessible Ticket Machines
      : Not available
    • Height Adjusted Ticket Office Counter
      : Available

      None

    • Ramp For Train Access
      : Available
    • Accessible Taxis

      Accessible taxis are not available

    • Accessible Public Telephones

      Public telephones are not accessible

    • Nearest Stations With More Facilities
      OLT
    • National Key Toilets
      : Not available N/A
    • Step Free Access

      Please note that lifts are available at this station between the booking hall and the car park and between the booking hall and the island platform.

      Alternatively, there are 34 steps from booking hall down to island platform. Direct access from car park to booking hall is via 40 steps. Direct access to car park from booking hall is locked after 8pm. Pick-up in car park only. CCTV car park only. Large stepping distance on Birmingham platform.Coverage: whole Station

    • Impaired Mobility Set Down
      : Not available

      Pick up in car park only

    • Wheelchairs Available
      : Not available
  • Car park information and other interchange information

    • Cycle Storage
      Spaces: 13
      Sheltered: No
      Cctv: Yes
      Location: On platform
      Type: Stands,Lockers
    • CarPark

    • Rail Replacement Services

      In the event of engineering the bus/coach will collect from: The public service bus stop outside station entrance

    • Taxi Rank

      Premier Radio 0121 604 4000

    • Onward Travel

      Information to plan your onward journey is available in a printable format here

  • Passenger services

    • Customer Service

      Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

      Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

      **Acocks Green is accredited by the Secure Station Scheme**

    • Left Luggage
      : Not available
    • Lost Property
      : Not available