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Acocks Green

Acocks Green

Acocks Green station
Yardley Road
Acocks Green
West Midlands
B27 6EB

Acocks Green station
Yardley Road
Acocks Green
West Midlands
B27 6EB

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Ticket office opening hours

Monday - Thursday - 07:00 to 16:00
Friday - 07:00 to 18:00
Saturday - 08:00 to 16:00
Sunday - closed

Facilities at a glance

  • Toilets
  • Wifi
  • Parking
  • ATM
  • Ticket office
  • Ticket machine
  • Step free access
  • Refreshment facilities

Live train times

See live arrival and departures from Acocks Green train station. Here you’ll find platform numbers, live train times and route information for all services to and from Acocks Green.

Station facilities

  • General service information

    • Staffing Level
      Part time
    • Closed Circuit Television
    • Information Available From Staff
      Yes - from ticket office
    • Information Services Open
      Monday - Thursday - 07:00 to 16:00
      Friday - 07:00 to 18:00
      Saturday - 08:00 to 16:00
      Sunday - closed
    • CIS
      Departure Screens
      Announcements
    • Customer Help Points

      On Platform and in Car Park

  • Ticket buying and collection

    • Ticket Office
      Monday - Thursday - 07:00 to 16:00
      Friday - 07:00 to 18:00
      Saturday - 08:00 to 16:00
      Sunday - closed
    • Prepurchase Collection
      Ticket Office: Yes
      Ticket Machine: Yes
    • Ticket Machine
    • Oystercard Issued
    • Use Oystercard
    • Always Show Oyster Card Fields
    • Smartcard Issued
    • Smartcard Validator
  • All station facilities

    • First Class Lounge
    • Seated Area
    • Waiting Room
    • Trolleys
    • Station Buffet
    • Toilets
      N/A
    • Baby Change
    • Showers
    • Telephones
      Usage Type: Cards And Coins
    • Wi Fi
    • Web Kiosk
    • Post Box
    • Tourist Information
    • Atm Machine
    • Bureau De Change
    • Shops
  • Accessibility and mobility access

    • Helpline
      West Midlands Railway - 0800 0248998 Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)

      https://www.nationalrail.co.uk/
      Monday - Sunday - 08:00 to 22:00
    • Staff Help Available

      This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.

      All of our trains have ramps on board that our conductors are trained to use.

      We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).

      Please contact West Midlands Railway Passenger Assist team on: 0800 0248998- Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)


      Monday - Thursday - 07:00 to 16:00
      Friday - 07:00 to 18:00
      Saturday - 08:00 to 16:00
    • Induction Loop
    • Accessible Ticket Machines
    • Height Adjusted Ticket Office Counter

      None

    • Ramp For Train Access
    • Accessible Taxis

      Accessible taxis are not available

    • Accessible Public Telephones

      Public telephones are not accessible

    • Nearest Stations With More Facilities
      OLT
    • National Key Toilets
      N/A
    • Step Free Access

      Please note that lifts are available at this station between the booking hall and the car park and between the booking hall and the island platform.

      Alternatively, there are 34 steps from booking hall down to island platform. Direct access from car park to booking hall is via 40 steps. Direct access to car park from booking hall is locked after 8pm. Pick-up in car park only. CCTV car park only. Large stepping distance on Birmingham platform.Coverage: whole Station

    • Impaired Mobility Set Down

      Pick up in car park only

    • Wheelchairs Available
  • Car park information and other interchange information

    • Cycle Storage
      Spaces: 13
      Sheltered: No
      Cctv: Yes
      Location: On platform
      Type: Stands,Lockers
    • CarPark

    • Rail Replacement Services

      In the event of engineering the bus/coach will collect from: The public service bus stop outside station entrance

    • Taxi Rank

      Premier Radio 0121 604 4000

    • Onward Travel

      Information to plan your onward journey is available in a printable format here

  • Passenger services

    • Customer Service

      Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

      Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

      **Acocks Green is accredited by the Secure Station Scheme**

    • Left Luggage

    • Lost Property