Please travel only when necessary and try to distance yourself from other people on board our trains and in our stations. Please click here for more information.
Acocks Green station
Acocks Green station
Ticket office opening hours
Monday - Thursday - 07:00 to 16:00
Friday - 07:00 to 18:00
Saturday - 08:00 to 16:00
Sunday - closed
See live arrival and departures from Acocks Green train station. Here you’ll find platform numbers, live train times and route information for all services to and from Acocks Green.
On Platform and in Car Park
This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.
We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).
Please contact West Midlands Railway Passenger Assist team on: 0800 0248998- Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)
Accessible taxis are not available
Public telephones are not accessible
Please note that lifts are available at this station between the booking hall and the car park and between the booking hall and the island platform.
Alternatively, there are 34 steps from booking hall down to island platform. Direct access from car park to booking hall is via 40 steps. Direct access to car park from booking hall is locked after 8pm. Pick-up in car park only. CCTV car park only. Large stepping distance on Birmingham platform.Coverage: whole Station
Pick up in car park only
In the event of engineering the bus/coach will collect from: The public service bus stop outside station entrance
Premier Radio 0121 604 4000
Information to plan your onward journey is available in a printable format here
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Acocks Green is accredited by the Secure Station Scheme**