Skip to main content
Chiltern Railways - logo

Why

Below are a selection of videos that attempt to explain why certain things happen on our railway and what we do to avoid them 

Why can't my train wait for me if I'm a minute late?

Why does it take so long to fix my Chiltern train? We explain how our train servicing works.

Why do I walk past empty platforms at Marylebone to get to my train? We explain how our train dispatching works.

How does Chiltern's Wi Fi work?

Why does signal failure cause disruption on the Chiltern network?

Why are you building a new route to Oxford?

Why do I have to queue to buy tickets ?

Why can't you run Chiltern trains later into the night?

Why can't you run non stop trains to London Marylebone?

 

 

custom css

@charset "utf-8"; /* Simple fluid media Note: Fluid media requires that you remove the media's height and width attributes from the HTML http://www.alistapart.com/articles/fluid-images/ */ img, object, embed, video { max-width: 100%; } /* IE 6 does not support max-width so default to width 100% */ .ie6 img { width:100%; } /* Dreamweaver Fluid Grid Properties ---------------------------------- dw-num-cols-mobile: 4; dw-num-cols-tablet: 8; dw-num-cols-desktop: 12; dw-gutter-percentage: 25; Inspiration from "Responsive Web Design" by Ethan Marcotte http://www.alistapart.com/articles/responsive-web-design and Golden Grid System by Joni Korpi http://goldengridsystem.com/ */ .fluid { clear: both; margin-left: 0; width: 100%; float: left; display: block; } .fluidList { list-style:none; list-style-image:none; margin:0; padding:0; } /* Mobile Layout: 480px and below. */ .gridContainer { margin-left: auto; margin-right: auto; width: 86.45%; padding-left: 2.275%; padding-right: 2.275%; clear: none; float: none; } #paragraph_content { } #video_1 { width: 100%; } #video_1_comment { width: 100%; clear: both; margin-left: 0; } #video_2 { width: 100%; } #video_2_comment { width: 100%; clear: both; margin-left: 0; } #video_3 { width: 100%; } #video_3_comment { width: 100%; clear: both; margin-left: 0; } #video_4 { width: 100%; } #video_4_comment { width: 100%; clear: both; margin-left: 0; } #video_5 { width: 100%; } #video_5_comment { width: 100%; clear: both; margin-left: 0; } #video_6 { width: 100%; } #video_6_comment { width: 100%; clear: both; margin-left: 0; } #video_7 { width: 100%; } #video_7_content { width: 100%; clear: both; margin-left: 0; } #video_8 { width: 100%; } #video_8_comment { width: 100%; clear: both; margin-left: 0; } #video_9 { width: 100%; } #video_9_comment { width: 100%; clear: both; margin-left: 0; } #video_10 { width: 100%; } #video_10_comment { width: 100%; clear: both; margin-left: 0; } #video_11 { width: 100%; } #video_11_comment { width: 100%; clear: both; margin-left: 0; } #video_12 { width: 100%; } #video_12_comment { width: 100%; clear: both; margin-left: 0; } .zeroMargin_mobile { margin-left: 0; } .hide_mobile { display: none; } /* Tablet Layout: 481px to 768px. Inherits styles from: Mobile Layout. */ @media only screen and (min-width: 481px) { .gridContainer { width: 90.675%; padding-left: 1.1625%; padding-right: 1.1625%; clear: none; float: none; margin-left: auto; } #paragraph_content { } #video_1 { width: 48.7179%; } #video_1_comment { width: 23.0769%; clear: none; margin-left: 28.2051%; } #video_2 { width: 48.7179%; } #video_2_comment { width: 23.0769%; clear: none; margin-left: 28.2051%; } #video_3 { width: 48.7179%; } #video_3_comment { width: 23.0769%; clear: none; margin-left: 28.2051%; } #video_4 { width: 48.7179%; } #video_4_comment { width: 23.0769%; clear: none; margin-left: 28.2051%; } #video_5 { width: 48.7179%; } #video_5_comment { width: 23.0769%; clear: none; margin-left: 28.2051%; } #video_6 { width: 48.7179%; } #video_6_comment { width: 23.0769%; clear: none; margin-left: 28.2051%; } #video_7 { width: 48.7179%; } #video_7_content { width: 23.0769%; clear: none; margin-left: 28.2051%; } #video_8 { width: 48.7179%; } #video_8_comment { width: 23.0769%; clear: none; margin-left: 28.2051%; } #video_9 { width: 48.7179%; } #video_9_comment { width: 23.0769%; clear: none; margin-left: 28.2051%; } #video_10 { width: 48.7179%; } #video_10_comment { width: 23.0769%; clear: none; margin-left: 28.2051%; } #video_11 { width: 48.7179%; } #video_11_comment { width: 23.0769%; clear: none; margin-left: 28.2051%; } #video_12 { width: 48.7179%; } #video_12_comment { width: 23.0769%; clear: none; margin-left: 28.2051%; } .hide_tablet { display: none; } .zeroMargin_tablet { margin-left: 0; } } /* Desktop Layout: 769px to a max of 1232px. Inherits styles from: Mobile Layout and Tablet Layout. */ @media only screen and (min-width: 768px) { .gridContainer { width: 88.5%; max-width: 1232px; padding-left: 0.75%; padding-right: 0.75%; margin: auto; clear: none; float: none; margin-left: auto; } #paragraph_content { } #video_1 { width: 40.6779%; } #video_1_comment { width: 49.1525%; margin-left: 10.1694%; clear: none; } #video_2 { width: 40.6779%; } #video_2_comment { width: 49.1525%; margin-left: 10.1694%; clear: none; } #video_3 { width: 40.6779%; } #video_3_comment { width: 49.1525%; margin-left: 10.1694%; clear: none; } #video_4 { width: 40.6779%; } #video_4_comment { width: 49.1525%; margin-left: 10.1694%; clear: none; } #video_5 { width: 40.6779%; } #video_5_comment { width: 49.1525%; margin-left: 10.1694%; clear: none; } #video_6 { width: 40.6779%; } #video_6_comment { width: 49.1525%; margin-left: 10.1694%; clear: none; } #video_7 { width: 40.6779%; } #video_7_content { width: 49.1525%; margin-left: 10.1694%; clear: none; } #video_8 { width: 40.6779%; } #video_8_comment { width: 49.1525%; margin-left: 10.1694%; clear: none; } #video_9 { width: 40.6779%; } #video_9_comment { width: 49.1525%; margin-left: 10.1694%; clear: none; } #video_10 { width: 40.6779%; } #video_10_comment { width: 49.1525%; margin-left: 10.1694%; clear: none; } #video_11 { width: 40.6779%; } #video_11_comment { width: 49.1525%; margin-left: 10.1694%; clear: none; } #video_12 { width: 40.6779%; } #video_12_comment { width: 49.1525%; margin-left: 10.1694%; clear: none; } .zeroMargin_desktop { margin-left: 0; } .hide_desktop { display: none; } }