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Chiltern passengers Chiltern Railways are relaxing ticket rules to help Thomas Cook customers affected by the company’s collapse. Customers who were booked on a specific service as part of a Thomas Cook package, or separately to get them to their holiday, will be able to catch the first available Chiltern service. Customers will need to demonstrate that they had a holiday booked with Thomas Cook, for example by showing a booking confirmation,…
Birmingham Moor Street The station is located in the centre of Birmingham, a 5-minute walk from Birmingham New Street station. View Birmingham Moor Street station on map, Stratford-upon-Avon, Stratford-upon-Avon is a fantastic destination for anyone interested in Shakespeare and the history of British theatre. Just 40 minutes from Birmingham, the pretty market town makes a great day trip from the city. If you’re looking for train tickets…
Chiltern Railways more than double direct services between London and Stratford-upon-Avon The number of direct trains between Stratford-upon-Avon and London Marylebone has more than doubled today following the launch of the new Chiltern Railways timetable. The occasion was celebrated at Stratford-upon-Avon station by representatives of Chiltern Railways with local organisations and councils marking the departure of the first new direct service…
Our stations and trains offer the perfect opportunity to engage your brand, this year alone there were 16 million customer journeys on Chiltern Railways services. Our stations are situated at many tourist attractions such as Warwick, Bicester Village and the Chilterns, and major cities, Birmingham Moor street, Oxford (Oxford Parkway) London Marylebone. Along with Wembley stadium station which serves Wembley stadium which hosts some of the…
Couple who met onboard a Chiltern Railways service say ‘I do’ A couple who met on a Chiltern Railways service from Birmingham to London have enjoyed a weekend stay in Stratford-upon-Avon after their bridesmaid, Juliette Hibbert, contacted the company to tell the story of how they met. Chris Payne and Steph Appleton met in 2015 when they caught the same train from Moor Street to Marylebone. After exchanging several glances, the pair eventually…
Due to major engineering work across the West Coast main line,, London Euston will be closed with no services running to or from the station, on:, 19th – 22nd April (Easter Weekend), 4th – 6th May (Early May Bank Holiday weekend), Because of this,, Chiltern Railways services will be busier than usual in and out of London Marylebone, on these dates. We advise you: Allow extra time for your journey. Buy and collect your ticket before you travel,…
Chiltern Railways offer leap year babies free travel on their birthday Chiltern Railways is giving those who were born on the 29th February free travel on their birthday. Those celebrating their birthday may choose to experience their big day in London, taking advantage of the excellent attractions and theatres. Marylebone station is well located offering easy access into Central London and is just a short walk away from both Regents Park and…
Chiltern Railways introducing new timetable from Monday 12 April Chiltern Railways will be introducing a new timetable from Monday 12 April to coincide with the next step in the Government’s roadmap for easing lockdown restrictions in England. The new timetable will increase services on the London Marylebone – Amersham – Aylesbury line as well as providing more services between London and Oxford, and London and Birmingham, as non-essential…
Chiltern Railways named top operator for journeys between London and the West Midlands and Oxford Passengers have once again ranked Chiltern Railways as the best operator for journeys between London and the West Midlands and Oxford in the National Rail Passenger Survey (NRPS). The survey revealed that 89% of customers on the companies West Midlands route and 88% on the Oxford route said that overall the Chiltern Railways service was good or…
Travel with Chiltern Railways and take advantage of 1/3 off entry on amazing attractions, Cooped up with a restless brood? Or looking for somewhere different to explore with friends? Go on,, break out of the hen house and Flock Somewhere New, with some of our, top 1/3 off picks, of the season., Take the brood out for a day in the capital, with a London Family Travelcard. , Enjoy great value travel, with an Advance Ticket when you book early. ,…
Chiltern Railways is offering free Standard off-peak travel for Flybe customers on all its services, following news that the airline has gone into administration. The train company, which runs services from London Marylebone to Birmingham, Aylesbury, Kidderminster and Oxford, has also extended this to Flybe employees. Flybe customers simply have to show their booking confirmation or e-ticket on any Chiltern Railways service. Meanwhile Flybe…
Chiltern Railways has advised customers travelling on the weekend of the 1 st and 2 nd of June and Sunday 9 th June that there will be track improvement work taking place at Wembley Stadium station. As a result, the line between London Marylebone and Gerrards Cross will be closed and all journeys on Chiltern Railways services will be affected. The closure will allow Network Rail to carry out improvement work to improve the reliability of the…
If you have bought train tickets for any route these can be used with other train companies. If you have bought tickets that are for a specific train company such as Chiltern Railways it is not possible to transfer train tickets. You will need to cancel your original tickets and rebook for a different journey.
Network Rail are temporarily changing how far in advance train timetables can be confirmed. Train times and tickets are usually available for customers to plan and book their journeys up to 12 weeks before departure. However, possibly until the end of 2022, some may not be available until closer to the date of departure., What this means for buying tickets, With only a small number of trains affected by this, we want customers to continue…
Accepting the award Chiltern Railways has been added another accolade to its growing list of awards so far in 2018. On Thursday 15 March, the company was awarded the Innovation in Customer Experience Award at the 2018 Business Quality Foundation UK Excellence Awards at the historic Guildhall in London. The award recognises organisations that have enhanced the customer experience by implementing new and innovative strategies. Chiltern’s entry…
Accepting the award Chiltern Railways has been added another accolade to its growing list of awards so far in 2018. On Thursday 15 March, the company was awarded the Innovation in Customer Experience Award at the 2018 Business Quality Foundation UK Excellence Awards at the historic Guildhall in London. The award recognises organisations that have enhanced the customer experience by implementing new and innovative strategies. Chiltern’s entry…
Mind logo It’s Mental Health Awareness Week from 14-20 May and we’ve partnered with Mind to give you 5 ways to health and wellbeing while you travel. , 1. CONNECT, Take the time to call or text someone whom you have recently lost touch with. , 2. LOOK UP, There’s a big, wide world out there. Try putting down your phone and enjoying the scenery instead. Have you seen the lambs along our route? What about the spring flowers? Alternatively, do…
Bringing a touch of Morning Sunshine to Warwick Parkway Station Chiltern Railways are very pleased to announce that start-up coffee shop Morning Sunshine will be opening at Warwick Parkway station this month. We sat down with Myles and Ashley to find out a bit more about them ahead of the official re-opening of Warwick Parkway station and Morning Sunshine coffee shop. , Tell us a bit about yourself, , Ashley:, I’m a 27-year-old caffeine fanatic…
Where possible, we will arrange a taxi or replacement bus for a missed last connection. If for whatever reason this isn't possible and you incur reasonable costs for your own onward travel, you may be able to claim back reasonable additional expenses to your final destination. We (or the train company on which you were delayed) will consider these claims on a case-by-case basis. Write directly to us or the train company on which you were…
Chiltern Railways’ customers are advised that a reduced service will be in operation on Friday 14 November due to heavy rainfall expected throughout the day. Weather warnings have been issued and a limited service will be in operation on Friday until Saturday (15 November). Trains which are running are expected to be busier than usual. On Friday 14 November, one Chiltern Railways service per hour will operate in each direction between:…,…