Where possible, we will arrange a taxi or replacement bus for a missed last connection. If for whatever reason this isn't possible and you incur reasonable costs for your own onward travel, you may be able to claim back reasonable additional expenses to your final destination.
We (or the train company on which you were delayed) will consider these claims on a case-by-case basis. Write directly to us or the train company on which you were delayed to claim back reasonable costs for onward travel. Make sure you keep your receipt and your train ticket.