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Stratford-upon-Avon

Stratford-upon-Avon

Stratford-upon-Avon station
Station Road
Stratford-upon-Avon
Warwickshire
CV37 6PL

Stratford-upon-Avon station
Station Road
Stratford-upon-Avon
Warwickshire
CV37 6PL

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Ticket office opening hours

Monday - Thursday - 07:00 to 18:00
Friday - 07:00 to 19:00
Saturday - 07:00 to 18:00
Sunday - 09:00 to 16:00

Facilities at a glance

  • Toilets
  • Wifi
  • Parking
  • ATM
  • Ticket office
  • Ticket machine
  • Step free access
  • Refreshment facilities

Live train times

See live arrival and departures from Stratford-upon-Avon train station. Here you’ll find platform numbers, live train times and route information for all services to and from Stratford-upon-Avon.

Station facilities

  • General service information

    • Staffing Level
      Part time
    • Closed Circuit Television
    • Information Available From Staff
      Yes - from help point
      Yes - from ticket office
    • Information Services Open
      Monday - Thursday - 07:00 to 18:00
      Friday - 07:00 to 19:00
      Saturday - 07:00 to 18:00
      Sunday - 09:00 to 16:00
    • CIS
      Departure Screens
      Announcements
    • Customer Help Points
  • Ticket buying and collection

    • Ticket Office
      Monday - Thursday - 07:00 to 18:00
      Friday - 07:00 to 19:00
      Saturday - 07:00 to 18:00
      Sunday - 09:00 to 16:00

      A Ticket Vending Machine is located at the front of the station.

    • Prepurchase Collection
    • Ticket Machine
    • Oystercard Issued
    • Use Oystercard
    • Always Show Oyster Card Fields
    • Smartcard Issued
    • Smartcard Validator
  • All station facilities

    • First Class Lounge
    • Seated Area
    • Waiting Room
    • Trolleys
    • Station Buffet
      Buffet
    • Toilets
      The toilets are located on Platform 2. The toilet facilities are available: Monday - Saturday 07:00-18:30 and Sunday 10:00-16:00. The toilet facilities are not available when the Ticket Office is closed.
    • Baby Change
    • Showers
    • Telephones
      Usage Type: Cards And Coins
    • Wi Fi
    • Web Kiosk
    • Post Box
    • Tourist Information
    • Atm Machine
    • Bureau De Change
    • Shops
  • Accessibility and mobility access

    • Helpline
      0800 0248998

      https://www.nationalrail.co.uk/
      Monday - Sunday - 08:00 to 22:00
    • Staff Help Available

      This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
      All of our trains have ramps on board that our conductors are trained to use.

      We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).Please contact West Midlands Railway Passenger Assist team on 0800 0248998

      Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)


      Monday - Thursday - 07:00 to 18:00
      Friday - 07:00 to 19:00
      Saturday - 07:00 to 18:00
      Sunday - 09:00 to 16:00
    • Induction Loop
    • Accessible Ticket Machines

      A Ticket Vending Machine is located at the front of the station.

    • Height Adjusted Ticket Office Counter
    • Ramp For Train Access
    • Accessible Taxis

      Red Line Taxis (Wheelchair Access) 017889 777365 

    • Accessible Public Telephones

      Public telephones are not accessible

    • National Key Toilets
      N/A
    • Step Free Access

      Level access to Booking Hall and adjacent platform 1. Also second level entrance direct to platform 1.  The newer of the two footbridges has lifts providing step free access to platforms 2 and 3.Coverage: whole Station

    • Impaired Mobility Set Down
    • Wheelchairs Available
  • Car park information and other interchange information

    • Cycle Storage
      Spaces: 20
      Sheltered: No
      Cctv: Yes
      Location: north of Platform 1
      Type: Stands
    • CarPark
      Website: https://uk.parkindigo.com/en/west-midlands-trains
      Email: [email protected]
      Phone number: 0330 1235 247

      Operator Name: Indigo
      Name: Station Car Park
      Spaces: 320
      Charges:
      Off-peak: £3.20
      PerHour: N/A
      Daily: £4.50
      Weekly: £17.00
      Monthly: £54.00
      ThreeMonthly: N/A
      SixMonthly: N/A
      Annual: £432.00
      Saturday: £3.20
      Sunday: £3.20

      Number Accessible Spaces: 2
      Accessible Spaces Note: Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
      Accessible Car Park Equipment: Yes
      Cctv: No
      https://www.nationalrail.co.uk/
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
    • Rail Replacement Services

      In the event of engineering the bus/coach will collect from: In Station Drive

    • Taxi Rank

      Othello Taxis: 01789 336 226

      007 Stratford's Taxis: 01789 414007

    • Onward Travel

      Information to plan your onward journey is available in a printable format here

    • Car Hire

      Available at the front of the station.

  • Passenger services

    • Customer Service

      Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

      Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

      **Stratford-upon-Avon is accredited by the Secure Station Scheme**

    • Left Luggage

    • Lost Property