Stratford-upon-Avon

Stratford-upon-Avon

Stratford-upon-Avon station
Station Road
Stratford-upon-Avon
Warwickshire
CV37 6PL

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Ticket office opening hours

Monday - Thursday - 07:00 to 18:00
Friday - 07:00 to 19:00
Saturday - 07:00 to 18:00
Sunday - 09:00 to 16:00

Station facilities

General service information
- Staffing Level
  
  Part time
- Closed Circuit Television
- Information Available From Staff
  
  Yes - from help point
  Yes - from ticket office
- Information Services Open
  
  Monday - Thursday - 07:00 to 18:00
  Friday - 07:00 to 19:00
  Saturday - 07:00 to 18:00
  Sunday - 09:00 to 16:00
- CIS
  
  Departure Screens
  Announcements
- Customer Help Points
Ticket buying and collection
- Ticket Office
  
  Monday - Thursday - 07:00 to 18:00
  Friday - 07:00 to 19:00
  Saturday - 07:00 to 18:00
  Sunday - 09:00 to 16:00
  A Ticket Vending Machine is located at the front of the station.
- Prepurchase Collection
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Validator
All station facilities
- First Class Lounge
- Seated Area
- Waiting Room
- Trolleys
- Station Buffet
  
  Buffet
- Toilets
  
  The toilets are located on Platform 2. The toilet facilities are available: Monday - Saturday 07:00-18:30 and Sunday 10:00-16:00. The toilet facilities are not available when the Ticket Office is closed.
- Baby Change
- Showers
- Telephones
  
  Usage Type: Cards And Coins
- Wi Fi
  
  Find WiFi Hotspots around Stratford-upon-Avon station
- Web Kiosk
- Post Box
- Tourist Information
- Atm Machine
- Bureau De Change
- Shops
Accessibility and mobility access
- Helpline
  
  0800 0248998
  
  https://www.nationalrail.co.uk/
  Monday - Sunday - 08:00 to 22:00
- Staff Help Available
  
  This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
  All of our trains have ramps on board that our conductors are trained to use.
  
  We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).Please contact West Midlands Railway Passenger Assist team on 0800 0248998
  
  Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)
  
  Monday - Thursday - 07:00 to 18:00
  Friday - 07:00 to 19:00
  Saturday - 07:00 to 18:00
  Sunday - 09:00 to 16:00
- Induction Loop
- Accessible Ticket Machines
  
  A Ticket Vending Machine is located at the front of the station.
- Height Adjusted Ticket Office Counter
- Ramp For Train Access
- Accessible Taxis
  
  Red Line Taxis (Wheelchair Access) 017889 777365
- Accessible Public Telephones
  
  Public telephones are not accessible
- National Key Toilets
  
  N/A
- Step Free Access
  
  Level access to Booking Hall and adjacent platform 1. Also second level entrance direct to platform 1. The newer of the two footbridges has lifts providing step free access to platforms 2 and 3.Coverage: whole Station
- Impaired Mobility Set Down
- Wheelchairs Available
Car park information and other interchange information
- Cycle Storage
  
  Spaces: 20
  Sheltered: No
  Cctv: Yes
  Location: north of Platform 1
  Type: Stands
- CarPark
  
  Website: https://uk.parkindigo.com/en/west-midlands-trains
  Email: [email protected]
  Phone number: 0330 1235 247
  
  Operator Name: Indigo
  Name: Station Car Park
  Spaces: 320
  Charges:
  Off-peak: £3.20
  PerHour: N/A
  Daily: £4.50
  Weekly: £17.00
  Monthly: £54.00
  ThreeMonthly: N/A
  SixMonthly: N/A
  Annual: £432.00
  Saturday: £3.20
  Sunday: £3.20
  
  Number Accessible Spaces: 2
  Accessible Spaces Note: Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
  Accessible Car Park Equipment: Yes
  Cctv: No
  https://www.nationalrail.co.uk/
  Monday - Friday - open 24h
  Saturday - open 24h
  Sunday - open 24h
- Rail Replacement Services
  
  In the event of engineering the bus/coach will collect from: In Station Drive
- Taxi Rank
  
  Othello Taxis: 01789 336 226
  
  007 Stratford's Taxis: 01789 414007
- Onward Travel
  
  Information to plan your onward journey is available in a printable format here
- Car Hire
  
  Available at the front of the station.
Passenger services
- Customer Service
  
  Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
  
  Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
  
  **Stratford-upon-Avon is accredited by the Secure Station Scheme**
- Left Luggage
- Lost Property

Stratford-upon-Avon

Facilities at a glance

Live train times

Station facilities

General service information

Ticket buying and collection

All station facilities

Accessibility and mobility access

Car park information and other interchange information

Passenger services