Important Notice - National Rail Conditions of Travel have changed from 7th September
During the pandemic train companies worked with the government to introduce temporary changes to refund policies. As services continue to be uplifted and restrictions ease, those temporary changes are no longer needed and have now reverted back to their original terms and conditions from 7th September 2020. For more information click here.
Service disruption - Last updated at
04:33 PM, 07/09
Coronavirus (COVID-19) - Face covering is compulsory on public transport and in enclosed spaces
Face covering is compulsory to wear on public transport and in enclosed spaces including stations and shops. Please click here for more information.
Service disruption - Last updated at
09:08 AM, 24/09
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Stratford-upon-Avon
Stratford-upon-Avon
Stratford-upon-Avon station
Station Road
Stratford-upon-Avon
Warwickshire
CV37 6PL
Stratford-upon-Avon station
Station Road
Stratford-upon-Avon
Warwickshire
CV37 6PL
Ticket office opening hours
Monday - Thursday - 07:00 to 18:00
Friday - 07:00 to 19:00
Saturday - 07:00 to 18:00
Sunday - 09:00 to 16:00
Facilities at a glance
- Toilets
- Wifi
- Parking
- ATM
- Ticket office
- Ticket machine
- Step free access
- Refreshment facilities
Live train times
See live arrival and departures from Stratford-upon-Avon train station. Here you’ll find platform numbers, live train times and route information for all services to and from Stratford-upon-Avon.
Station facilities
General service information
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Staffing LevelPart time
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Closed Circuit Television
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Information Available From StaffYes - from help point
Yes - from ticket office -
Information Services OpenMonday - Thursday - 07:00 to 18:00
Friday - 07:00 to 19:00
Saturday - 07:00 to 18:00
Sunday - 09:00 to 16:00 -
CISDeparture Screens
Announcements -
Customer Help Points
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Ticket buying and collection
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Ticket OfficeMonday - Thursday - 07:00 to 18:00
Friday - 07:00 to 19:00
Saturday - 07:00 to 18:00
Sunday - 09:00 to 16:00A Ticket Vending Machine is located at the front of the station.
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Prepurchase Collection
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Ticket Machine
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Oystercard Issued
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Use Oystercard
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Always Show Oyster Card Fields
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Smartcard Issued
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Smartcard Validator
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All station facilities
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First Class Lounge
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Seated Area
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Waiting Room
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Trolleys
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Station BuffetBuffet
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ToiletsThe toilets are located on Platform 2. The toilet facilities are available: Monday - Saturday 07:00-18:30 and Sunday 10:00-16:00. The toilet facilities are not available when the Ticket Office is closed.
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Baby Change
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Showers
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TelephonesUsage Type: Cards And Coins
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shops
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Accessibility and mobility access
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Helpline0800 0248998
https://www.nationalrail.co.uk/
Monday - Sunday - 08:00 to 22:00 -
Staff Help Available
This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).Please contact West Midlands Railway Passenger Assist team on 0800 0248998
Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)
Monday - Thursday - 07:00 to 18:00
Friday - 07:00 to 19:00
Saturday - 07:00 to 18:00
Sunday - 09:00 to 16:00 -
Induction Loop
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Accessible Ticket Machines
A Ticket Vending Machine is located at the front of the station.
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
Red Line Taxis (Wheelchair Access) 017889 777365
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Accessible Public Telephones
Public telephones are not accessible
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National Key ToiletsN/A
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Step Free Access
Level access to Booking Hall and adjacent platform 1. Also second level entrance direct to platform 1. The newer of the two footbridges has lifts providing step free access to platforms 2 and 3.Coverage: whole Station
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Impaired Mobility Set Down
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Wheelchairs Available
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Car park information and other interchange information
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Cycle StorageSpaces: 20
Sheltered: No
Cctv: Yes
Location: north of Platform 1
Type: Stands -
CarParkWebsite: https://uk.parkindigo.com/en/west-midlands-trains
Email: [email protected]
Phone number: 0330 1235 247
Operator Name: Indigo
Name: Station Car Park
Spaces: 320
Charges:
Off-peak: £3.20
PerHour: N/A
Daily: £4.50
Weekly: £17.00
Monthly: £54.00
ThreeMonthly: N/A
SixMonthly: N/A
Annual: £432.00
Saturday: £3.20
Sunday: £3.20
Number Accessible Spaces: 2
Accessible Spaces Note: Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Accessible Car Park Equipment: Yes
Cctv: No
https://www.nationalrail.co.uk/
Monday - Friday - open 24h
Saturday - open 24h
Sunday - open 24h -
Rail Replacement Services
In the event of engineering the bus/coach will collect from: In Station Drive
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Taxi Rank
Othello Taxis: 01789 336 226
007 Stratford's Taxis: 01789 414007
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Onward Travel
Information to plan your onward journey is available in a printable format here
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Car Hire
Available at the front of the station.
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Passenger services
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Customer Service
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Stratford-upon-Avon is accredited by the Secure Station Scheme**
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Left Luggage
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Lost Property
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