Below are the many ways you can get in touch with us
Refunds, Complaints and Delay Compensation
If you are looking to apply for a refund or compensation, or have a complaint to raise.
Have an urgent query that you need one of our team to answer? Press the Messenger icon in the bottom right hand corner of the screen. Please note our customer relations team will be online between 7:30 - 19:30 Monday - Friday.
If you have lost an item at one of our stations or services please follow the link below.
To see answers to the most asked questions we receive, click the link below.
For real time information regarding our services follow us on Twitter, follow the link below to go to our page.
For other ways to contact us and to see our FAQ section, please follow the link below.