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Chiltern Railways issues travel advice for customers travelling on Sunday 23 May Chiltern Railways are advising customers travelling on Sunday 23 May that the lines between London Marylebone and Amersham and London Marylebone and West Ruislip are closed all day due to engineering work. As a result, no Chiltern Railways trains will operate in or out of Marylebone and all journeys will be affected. A heavily amended timetable will be in operation…
Advice to Chiltern customers travelling on Tuesday 6, Wednesday 7 and Sunday 11 July Chiltern Railways are advising customers travelling on Tuesday 6, Wednesday 7 and Sunday 11 July to plan ahead due to Euro 2020 fixtures taking place at Wembley Stadium. The train operator is providing, on average, 8,500 additional seats for each Euro game in order to maximise space for social distancing onboard. However, customers are advised that due to the…
Travel Advisory for Chiltern customers travelling on Sunday 12 September Chiltern Railways are advising customers travelling on Sunday 12 September that due to planned engineering works, a heavily-amended timetable will be in operation. Customers are advised to check their journey before travelling and allow extra time. Marylebone station is closed until 10:30 and services prior to this time will terminate and originate at West Ruislip and…
Chiltern Railways provides thousands of seats for fans travelling to the Carabao Cup Final Chiltern Railways are providing thousands of additional seats for supporters travelling to Wembley Stadium on Sunday 1st March for the Carabao Cup Final. Chiltern services from Birmingham call at Wembley Stadium station, making it the easiest way to get to the big games. Over 15,000 seats are being provided for the game between Aston Villa and Manchester…
Chiltern Railways more than double direct services between London and Stratford-upon-Avon The number of direct trains between Stratford-upon-Avon and London Marylebone has more than doubled today following the launch of the new Chiltern Railways timetable. The occasion was celebrated at Stratford-upon-Avon station by representatives of Chiltern Railways with local organisations and councils marking the departure of the first new direct service…
Marylebone station will be closed all day on Sunday 10th June, with some trains diverted to London Paddington. Customers are advised to check their journey. Chiltern Railways is reminding customers that Marylebone station will be closed on Sunday 10th June for track improvement work to take place in the Neasden area. This will mean that customers may experience a longer journey than normal as an amended timetable will be in operation on all…,…
Improvements for Silver Sets, Improvements for Silver Sets, From late-July until early-2020, we will be running a program of heavy maintenance work on each of our four silver set trains. Customers who normally travel on the 0710 Kidderminster to London Marylebone and the 1615 London Marylebone to Kidderminster are most likely to notice this as their silver train will be replaced with another train. Each silver train will go away, one at a time,…
Although we check the links on this page regularly to ensure they are up to date and correct, we can’t guarantee information provided by third parties. If you’re visiting the West Midlands, you can choose from a range of tickets and modes of transport to get around. Our Birmingham stations are conveniently located for city centre attractions – find more to do in Birmingham here . If you’re wondering which way to head out the station our onward…,…
We are aware of numerous customer complaints surrounding capacity on our services and the short formation of trains recently. We know it’s frustrating when your train arrives and it’s shorter than normal. We will always be honest and transparent with our customers, so we wanted to provide you with an update on progress, set out some of the challenges we’re facing, the solutions we’ve identified to these, and the action we are taking to…, FAQS,…
Advice for Chiltern customers travelling during May Bank Holiday weekend Chiltern Railways customers are being asked to plan ahead and warned that services will be much busier than normal across the Early May Bank Holiday weekend (Saturday 1 May – Monday 3 May). Major improvement work will be carried out on the West Coast Main Line route between Birmingham New Street and London Euston, with Chiltern Railways being the only direct route for…
Information and Tickets, Provision of Travel information during the journey, Our trains have signage above the internal doors, giving information about the location and availability of onboard toilets. Information regarding the next station will be announced onboard and through customer information screens. In the case of delays there will be information announced at appropriate intervals and further information can be found on our website via,…
Cleaner cleaning handrail on train On Wednesday 20th October 2021 we are celebrating, Thank Your Cleaner Day,, an international day to take time to appreciate the hard, often unseen, work cleaning teams undertake. Here at Chiltern Railways, we have always been tremendously proud of our cleaning teams, who take great pride in their work to ensure our services and stations are clean, safe and welcoming to both customers and staff alike. Although…
Adrian Shooter CBE with statue Today (Tuesday 30 th August), a nine-foot bronze statue and plinth of railway pioneer Adrian Shooter CBE has been unveiled at London Marylebone station. Adrian Shooter, who started his career with British Rail in 1970, is considered one of the leading architects of the modern railway, and the tribute recognises his huge contributions and accomplishments to passenger and freight services. Shooter is a fellow of the…
A message from the Customer Service Director, Dear Customers,, The availability of our fleet continues to be an area of focus for Chiltern Railways. We have seen improvements in the situation over the past two months, but there still remains work to do to offer you the reliable and comfortable service you deserve. Since the previous update the Engineering team have continued to work hard to address the ongoing fleet short form issues. A number…