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Tickets that have been purchased with an “any available route” option can be used with any train company that operates between the stations you wish to travel.
20 Jun 2017 16:03, Monday 12 June marked six months since Chiltern Railways began running services between Oxford and London Marylebone and the completion of the first new rail link between a major British city and London in over 100 years. This landmark achievement, undertaken in partnership with Network Rail, has significantly increased the transport options for Oxfordshire residents and provides easy commuting into London and to Oxford from…
• A quarter of a million journeys by car have been taken off Oxford’s roads by the opening of Oxford Parkway station. • Bicester Village station has seen 4.5 million passengers make journeys through the station. Today (25 October 2018) marks three years since Chiltern Railways began running services from Oxford Parkway, Islip and Bicester Village stations. The landmark improvement to regional transport was the result of a £320 million…
Chiltern Railways’ customers are advised that a reduced service will be in operation on Friday 14 November due to heavy rainfall expected throughout the day. Weather warnings have been issued and a limited service will be in operation on Friday until Saturday (15 November). Trains which are running are expected to be busier than usual. On Friday 14 November, one Chiltern Railways service per hour will operate in each direction between:…,…
How to get from London to Birmingham Moor Street by train, London Marylebone London Marylebone station is located between Paddington and Euston in Central London. It has quick and easy transport links to the rest of London, with the Marylebone underground station being on the Bakerloo line. There are also plenty of buses stopping at the station. It also has public toilets, WiFi, cash points and plenty of places to enjoy something to eat or drink!…
CHILTERN RAILWAYS CELEBRATES DOUBLE SUCCESS AS WHICH? AND NATIONAL RAIL PASSENGER SURVEY NAME THEM TOP OPERATOR 92% passenger satisfaction rating makes Chiltern best franchise in UK (NRPS) Chiltern Railways highest-scoring London commuter service (Which?) Passengers have rated Chiltern Railways the top franchise operator in the Which? and National Rail Passenger Survey (NRPS) customer polls. Today’s NRPS result comes less than a week after…
During the pandemic train companies worked with the government to introduce temporary changes to refund policies, so that passengers weren't left out of pocket by the unprecedented challenges presented by lockdown. As services continue to be uplifted and restrictions ease, those temporary changes are no longer needed and have now reverted back to their original terms and conditions (this change happened on the 7th September 2020). If you're…,…
Chiltern Railways has advised customers travelling on the weekend of the 11 th and 12 th May that there will be track improvement work taking place at Beaconsfield and as a result, the line between London Marylebone and High Wycombe will be closed and all journeys on Chiltern Railways services will be affected. The closure will allow Network Rail to carry out improvement work as part of Britain’s Railway Upgrade Plan. This will mean that…
Storm Goretti: Significantly reduced service on Friday 09 January, Customers travelling with Chiltern Railways are advised that due to Storm Goretti, a significantly reduced service (50 per cent of normal timetable) will be in place on Friday 09 January., Customers should check before they travel today, as services may be subject to disruption due to the adverse weather experienced across parts of the network. Services may be amended at short…
If you have bought train tickets for any route these can be used with other train companies. If you have bought tickets that are for a specific train company such as Chiltern Railways it is not possible to transfer train tickets. You will need to cancel your original tickets and rebook for a different journey.
Travel from just £5 in Chiltern Railway's January sale Over 125,000 low cost tickets have been released for Chiltern Railway’s January Seat Sale. Customers only have a limited time to get their hands on the cheapest Chiltern fares available, with one-way tickets for adults costing as little as £5 (with railcard holders receiving a further discount) and child tickets for just £2.50. Tickets are available across the route – from places including…
Chiltern Railways named top operator for journeys between London and the West Midlands and Oxford Passengers have once again ranked Chiltern Railways as the best operator for journeys between London and the West Midlands and Oxford in the National Rail Passenger Survey (NRPS). The survey revealed that 89% of customers on the companies West Midlands route and 88% on the Oxford route said that overall the Chiltern Railways service was good or…
We're keeping our passengers connected by offering onboard WiFi wherever we can along our routes. Due to the nature of the 3G and 4G mobile connections, speeds and connectivity will vary depending on where we are and how many people are online. As we've made our media content free for all passengers, it's not a service that is included in our refund policy.
We are currently experiencing low temperature conditions and possible snowfall and further icy conditions are forecast across our routes. This may impact the service we are able to provide. We are intending to operate our normal timetable, but some trains may be delayed or have a different number of carriages. When the weather is colder it’s harder to couple and uncouple trains and we need to take extra safety precautions.
Our free Wifi uses several 3G and 4G signals, so the quality of the internet connection will vary depending on where you are along our route and how many people are using the free WiFi at any one time. If you lose your connection, we're probably just passing through an area with a weak signal. If this happens, there is no need to reconnect once the signal improves - you'll be connected again automatically.
Bank Holiday Travel Advice Major engineering works will take place between Birmingham New Street and Coventry via Birmingham International this bank holiday weekend (26-28 May) to improve customers’ journeys and this will mean a revised service is operating on all routes between Birmingham and London. Although our services are largely unaffected by engineering works, Chiltern Railways’ network will be the main route for passengers travelling…,…
Customers at Marylebone Station Chiltern Railways has been named 2017’s top franchised train operator in the YouGov BrandIndex UK Rankings. YouGov BrandIndex measures the public’s perception of brands on a daily basis across a range of measures. The annual rankings are compiled using Buzz scores from across all 52 weeks of last year. Buzz scores measure whether people have heard anything good or bad about a brand during the previous two weeks.…
Young Art Oxford Logo Chiltern Railways has announced that the upcoming May 2018 timetable will feature artwork by some of the most talented young artists in Oxfordshire. The railway company is a sponsor of the 11th annual Young Art Oxford competition, which involves students from over 40 schools in Oxfordshire, and will culminate in an exhibition at the prestigious Ashmolean Museum from 10-12 May. Along with encouraging the talents of young…
Chiltern Railways have been rated the top operator to Birmingham and Oxford from London in the National Rail Passenger Survey (NRPS). The survey revealed that 94% of customers on the company's West Midlands routes and 91% in Oxford said overall the Chiltern Railways service was good or satisfactory. Whilst across the whole route 90% of people felt the same, higher than the national average of 83%. Chiltern Railways were ranked third across all…
Chiltern Railways named best operator for journeys from Birmingham and Oxford to London Passengers have once again rated Chiltern Railways the top operator for journeys to the West Midlands and Oxford from London in the National Rail Passenger Survey (NRPS) customer polls. In NRPS’ survey of Chiltern’s passengers, 90% of people said overall the Chiltern Railways service was good or satisfactory across the whole route, higher than the national…