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Chiltern Railways has been operating a much-reduced service, commensurate with the Government strategy to control the spread of Covid-19. However, in line with the National plan for transport Chiltern Railways will be increasing our operations again from 18th May 2020. With a reduction in our activity there will have been a reduction in the amount of rail noise generated. Depending on your circumstance, particularly if you are spending more time…
Travel from just £5 in Chiltern Railway's January sale Over 125,000 low cost tickets have been released for Chiltern Railway’s January Seat Sale. Customers only have a limited time to get their hands on the cheapest Chiltern fares available, with one-way tickets for adults costing as little as £5 (with railcard holders receiving a further discount) and child tickets for just £2.50. Tickets are available across the route – from places including…
Chiltern Railways roll out LED lighting across their route Chiltern Railways are celebrating the roll out of LED lights across their stations. The rail operator’s bright idea should reduce their overall electricity consumption by 1,278,094 KWH's per annum. The new energy efficient LEDs reduce Chiltern Railways’ CO2e output by over 600,000kg – the equivalent of travelling between Birmingham Moor Street and London 14,224 times. As well as reducing…
Below are the many ways you can get in touch with us, If you are applying for compensation for a journey, after May 1st 2022, please go to the new Delay Repay Compensation page., Refunds, Complaints, General enquiries and Praise, If you are looking to apply for a refund or have a complaint to raise. For more information please visit the new refund information page. Customer form, Facebook Messenger, Have an urgent query that you need one of…
Ticket office consultation feedback, Ticket Office consultation feedback, Thank you to our customers and stakeholders who submitted responses to the consultation on the ticket office changes. Following their analysis of the public feedback, the passenger bodies, London TravelWatch and Transport Focus announced their feedback on Tuesday, 31 October 2023, on our proposals to improve the customer experience at Chiltern Railways stations and to…
Plaque at moor street to celebrare 20 years since it got listed status A leading figure from the Moor Street Historical Society has revealed a plaque at Moor Street station to mark the group’s efforts 20 years ago in gaining listed building status for the station. Dr Bernard Juby, was the Chairman of the Moor Street Historical Society, which was set up in 1988 after the station had fallen into disrepair following British Rail closing it in…
bike racks at warwick parkway (Photo caption: Dan Morris, Senior Transport Planner, Warwickshire County Council with Liane McCarthy, Area Manager for Warwickshire, Chiltern Railways) Chiltern Railways has doubled the cycle parking at Warwick Parkway station with funding from the Department for Transport and Warwickshire County Council. The project has provided the station with new spaces after installing double deck racks to allow for…
The London Eye: Take flight through the heart of the city!, London is the best city in the world and its skyline is the most iconic. But it's more than just the view. It’s about you, being together. It’s about unforgettable memories. Soar up to, 135 metres, into the sky to see, breath-taking views, of Big Ben, Buckingham Palace and more, then place yourself in the skyline. Within each capsule, interactive guides allow you to explore the capital's…
Visit Neal's Yard in London, Neals Yard , is a small alley in the heart of Covent Garden packed to the brim with independent shops, cafes and restaurants. Travel there with Chiltern Railways on one of our great value, Advance Fares, from just, £5.40 one-way between Oxford and London Marylebone, , or from, £6.40 one-way between Birmingham or Stratford-upon-Avon and London Marylebone, . Alternatively,, take advantage of our Family Travelcard from…
Our social media team are on hand to assist you with comments, queries and concerns on Facebook, X (formally Twitter) and WhatsApp. We welcome both positive and negative feedback and ensure that these are shared with the relevant individuals within the business, as well as sharing an overview of feedback on a daily basis with the business. We do not commit to answering every single post received, however will aim to answer the majority in line…,…
Access to Banbury station - Tramway Road improvement works, Oxfordshire County Council and their contractors have now completed the work to provide a new route to the station by connecting Tramway Road to Station Approach Road and a new route to the West side car park. These improvements include a new footway, cycleway and bus stops along Tramway Road, along with enhanced car parking and drop-off options. The new road layouts and car park…
Our application process is designed to help us get to know you, and for you to see what it’s like working with us. Below you’ll find a step-by-step guide on what to expect, along with some handy tips to help you shine! , Initial Questions , When you begin your online application , you’ll be asked a few straightforward questions about yourself. This is your chance to stand out, so give as much detail as you can. After we review and shortlist all…
Bringing a touch of Morning Sunshine to Warwick Parkway Station Chiltern Railways are very pleased to announce that start-up coffee shop Morning Sunshine will be opening at Warwick Parkway station this month. We sat down with Myles and Ashley to find out a bit more about them ahead of the official re-opening of Warwick Parkway station and Morning Sunshine coffee shop. , Tell us a bit about yourself, , Ashley:, I’m a 27-year-old caffeine fanatic…