Search Results for - management
We try to answer all queries as openly and honestly as we can. You can also contact our Customer Relations team here You can view all the comments and responses from recent Meet The Manager sessions below: London Marylebone station Meet the Manager 12 June 2024 Wendover station Meet the Manager 19 June 2024 Birmingham Moor street station Meet the Manager 24 September 2024 Banbury station Meet the Manager 4 December 2024 Bicester North station…
Chiltern Railways announces new Managing Director Chiltern Railways, the Arriva UK Trains company, has announced the appointment of Richard Allan as its new Managing Director. Chiltern, which has recently signed a new agreement with the Department for Transport (DfT), runs services between London Marylebone and the Midlands, Warwickshire, Oxfordshire and Buckinghamshire. Richard Allan, formerly People & Strategy Director and Deputy Managing…
Yes, all Chiltern Car Parks are managed using ANPR.
Waste Management is an important part of our sustainability journey., To ensure we are doing as much as we can to reduce our overall waste production and meet our target, we bring together people from across the business each quarter for our waste management meetings to analyse our waste reports, identify areas of concern, share best practice and drive forward waste management initiatives. Since 2019 we have introduced recycling facilities on…
, The Chiltern Railway Company Limited ("Chiltern"), Terms & Conditions for entry and use of the car park, , 1. Entry to car park, 1.1. Upon entry to the car park, you become liable to pay without any set-off or other deduction Chiltern's charges, which are displayed and which may change from time to time. 1.2. Failure to pay, or a breach of the terms of parking displayed, may result in a parking charge being issued. 1.3. All vehicles…
Chiltern Railways operates commuter/regional rail passenger services from its Central London terminus at London Marylebone along the M40 corridor to destinations in Buckinghamshire, Oxfordshire and Warwickshire, as well as long-distance services to the West Midlands. Services on the Chiltern Main Line run from London Marylebone to Birmingham Snow Hill, Stratford-upon-Avon and Oxford, with some peak-hour services to Stourbridge. Chiltern…
A ninja enabled gate Even more Chiltern Railways customers are set to travel ‘ticket free’ as part of a market-leading trial of ‘post-pay’ technology which is this week being extended following a successful initial pilot. Chiltern Railways and their technology partner, SilverRail, have confirmed the trial of post-pay technology will be extended to two additional Chiltern stations and be extended until August of this year. Passengers taking part…,…
Chiltern Railways is proudly part of Arriva group Arriva , one of the largest providers of passenger transport in Europe with 60,000 employees delivering more than 2.2 billion passenger journeys every year. Arriva is committed to providing innovative and customer focused transport solutions that are built around the needs of passengers, transport bodies and tendering authorities. Arriva runs a range of transport services including trains,…
Couple who met onboard a Chiltern Railways service say ‘I do’ A couple who met on a Chiltern Railways service from Birmingham to London have enjoyed a weekend stay in Stratford-upon-Avon after their bridesmaid, Juliette Hibbert, contacted the company to tell the story of how they met. Chris Payne and Steph Appleton met in 2015 when they caught the same train from Moor Street to Marylebone. After exchanging several glances, the pair eventually…
As a train operator with a diesel only fleet, the management of our fuel use and air quality is particularly important to us. The railway lines Chiltern Railways operate over are not electrified and we are working closely with the Department for Transport on developing a fleet strategy which supports our commitment to sustainability and decarbonisation. We introduced the Driver Advisory System – DAS – to our fleet of trains to help reduce the…,…
Image of business man working on Chiltern Railways train Chiltern Railways offer a comprehensive business travel service with the following features: A free and comprehensive rail ticketing and advisory service with no management fees and no booking fees A free postal service for tickets. Collection of tickets can be arranged from Fast Ticket Machines at Stations A fully itemised invoice every month with various payment options knowledgeable…
Adrian Shooter CBE with statue Today (Tuesday 30 th August), a nine-foot bronze statue and plinth of railway pioneer Adrian Shooter CBE has been unveiled at London Marylebone station. Adrian Shooter, who started his career with British Rail in 1970, is considered one of the leading architects of the modern railway, and the tribute recognises his huge contributions and accomplishments to passenger and freight services. Shooter is a fellow of the…
Chiltern announces appointment of new Operations Director Chiltern Railways, the Arriva UK Trains company, has announced the appointment of Mark Goodall as its new Operations Director. Chiltern, which holds its rail franchise until 2021, runs services between London Marylebone and the Midlands, Warwickshire, Oxfordshire and Buckinghamshire. Mark will be focused on delivering high levels of train performance as well as ensuring the continued…
Chiltern Railways launch first of a kind commuter podcast Chiltern Railways has today launched a podcast to discuss customer questions and give the inside track on a range of subjects, complementing other initiatives such as Tweet the Manager and Meet the Manager. ‘Inside Track’ will be available on iTunes, Spotify, Soundcloud and on the Chiltern Railways onboard WiFi. Each episode is around 30 minutes and there is a total of six episodes in…,…
, We encourage registered charities to hold cash collections free of charge in the stations we manage., If you would like to collect at one of our stations, you’ll need to: 1. Check if we manage the station (see below) 2. Download a charity collection form (see below) 3. Read through the terms and conditions to check that you meet the criteria, then complete the form if you are eligible. 4. Send your completed form and your Public…
Eleni Jordan Chiltern Railway, the Arriva UK Trains company has announced the appointment of Eleni Jordan as its new Commercial Director. Chiltern, which holds a rail franchise until 2021, runs services between London Marylebone and the Midlands, Warwickshire, Oxfordshire and Buckinghamshire including Birmingham Moor Street station, Oxford and a new station built by the company to serve visitors to the shopping destination, Bicester Village.…
Alan Riley Chiltern Railways, the Arriva UK Trains company has announced the appointment of Alan Riley as its new Customer Services Director. Chiltern, which holds a rail franchise until 2021, runs services between London Marylebone and the Midlands, Warwickshire, Oxfordshire and Buckinghamshire including Birmingham Moor Street station, Oxford and a new station built by the company to serve visitors to the shopping destination, Bicester Village…
Chiltern Railways named best operator for journeys from Birmingham and Oxford to London Passengers have once again rated Chiltern Railways the top operator for journeys to the West Midlands and Oxford from London in the National Rail Passenger Survey (NRPS) customer polls. In NRPS’ survey of Chiltern’s passengers, 90% of people said overall the Chiltern Railways service was good or satisfactory across the whole route, higher than the national…
Chiltern Railways and CrossCountry are helping the region’s economy recover from Covid-19 by pledging £300,000 to the Apprenticeship Levy Transfer Fund set up by the West Midlands Combined Authority (WMCA) to boost jobs and skills at smaller businesses. The train companies are part of the Arriva group, one of the leading providers of passenger transport in Europe, are the first train operators to join the scheme. The WMCA set up the…
Chiltern Railways puts Britain's first hybrid-powered train to the test Britain’s first hybrid-powered train was put through its paces during a test run with senior members of Chiltern Railways in Derbyshire earlier this week. The Class 168 Chiltern train has been fitted with a Rolls Royce MTU hybrid drive which will cut noise emissions in stations and deliver zero emissions when operating under battery power. Chiltern Railways’ Managing…