Search Results for - fleet
As a train operator with a diesel only fleet, the management of our fuel use and air quality is particularly important to us. The railway lines Chiltern Railways operate over are not electrified and we are working closely with the Department for Transport on developing a fleet strategy which supports our commitment to sustainability and decarbonisation. We introduced the Driver Advisory System – DAS – to our fleet of trains to help reduce the…,…
We are aware of numerous customer complaints surrounding capacity on our services and the short formation of trains recently. We know it’s frustrating when your train arrives and it’s shorter than normal. We will always be honest and transparent with our customers, so we wanted to provide you with an update on progress, set out some of the challenges we’re facing, the solutions we’ve identified to these, and the action we are taking to…, FAQS,…
A message from the Customer Service Director, Dear Customers,, The availability of our fleet continues to be an area of focus for Chiltern Railways. We have seen improvements in the situation over the past two months, but there still remains work to do to offer you the reliable and comfortable service you deserve. Since the previous update the Engineering team have continued to work hard to address the ongoing fleet short form issues. A number…
3D printed grab handles on a Chiltern Railways train Chiltern Railways has become the first UK train operator to trial 3D printed parts on in-service passenger trains. The launch of this exiting and innovative trial. Chiltern has joined forces with Angel Trains, one of Britain’s leading train leasing companies, 3D printing leader Stratasys and engineering consultancy DB ESG to produce several printed parts including passenger armrests and grab…
Find out what we're doing to maintain our sustainability, At Chiltern Railways we aim to deliver easier, greener and better services for customers and local communities. This includes monitoring and seeking to reduce the impact our operations have on residents and lineside neighbors. As a predominantly diesel operator we have launched our 2030 Vision ( Chiltern Railways 2030 Vision | Chiltern Railways ) which sets our plans to modernise and…
4 December 2017, As we count down the days until Christmas, Chiltern Railways has unveiled the newest addition to its fleet – The Chiltern Santa Train which is believed to be the UK’s fastest sleigh. Led by Santa, the Chiltern Santa Train will fly down the track at 100 miles per hour and is the perfect way for Santa to deliver presents and transport customers with precious gifts between London Marylebone and Birmingham Moor Street. Conceived as…
Snow heroes at Leamington Spa While snow, wind and freezing temperatures caused havoc across the UK over the past week, staff at Chiltern Railways were warmed by a huge amount of praise from the online community. The train operator demonstrated some of the values that earned them the Train Operator of the Year award at the 2018 Rail Business Awards, with staff at both Chiltern Railways and Network Rail going above and beyond to keep the…
Chiltern Railways puts Britain's first hybrid-powered train to the test Britain’s first hybrid-powered train was put through its paces during a test run with senior members of Chiltern Railways in Derbyshire earlier this week. The Class 168 Chiltern train has been fitted with a Rolls Royce MTU hybrid drive which will cut noise emissions in stations and deliver zero emissions when operating under battery power. Chiltern Railways’ Managing…
Cleaner cleaning handrail on train On Wednesday 20th October 2021 we are celebrating, Thank Your Cleaner Day,, an international day to take time to appreciate the hard, often unseen, work cleaning teams undertake. Here at Chiltern Railways, we have always been tremendously proud of our cleaning teams, who take great pride in their work to ensure our services and stations are clean, safe and welcoming to both customers and staff alike. Although…
Two Chiltern Railways trains stationed in rail sidings with sun rising behind. Chiltern Railways, part of the Arriva Group, has been awarded a new contract that includes commitments to continue working towards decarbonising and modernising its fleet and customer experience. The new contract starts on Friday 31 December and runs until the end of 2027, with a guaranteed core term of 3.25 years (the remainder is subject to the discretion of the…
HybridFLEX train Chiltern Railways and partners invest in green HybridFLEX train, delivering emission-free battery operation, reducing CO2 (¯25%), nitrous oxide (¯70%) and particulates (¯90%) Rail Minister Chris Heaton-Harris MP is supporting the launch event at Marylebone station, before key stakeholders travel on board HybridFLEX, Britain’s first hybrid battery-diesel train Chiltern – the operator of train services between Birmingham,…,…
Kickstart your career with our exciting 4 year apprenticeship at Chiltern Railways! You'll gain hands-on experience at our depots and earn while you learn as you study at college to achieve a Higher National Certificate. You'll work alongside skilled technicians, learning the ins and outs of maintaining our fleet of trains safely and to high environmental standards. By the end, you'll be all geared up to join us full-time, bringing your skills…,…
Chiltern Railways brings brand new type of climate friendly and pollution cutting train into service
Representatives of Chiltern Railways, Porterbrook, Rolls-Royce and the Department for Transport launch the HybridFLEX train into passenger service Chiltern Railways has launched HybridFLEX – Britain’s first 100mph capable battery-diesel hybrid train into passenger service this week (w/c 7 February) A 20-year-old diesel train has been fitted with a powerful battery meaning it uses 25 per cent less fuel, significantly cuts emissions and air…
Information and Tickets, Provision of Travel information during the journey, Our trains have signage above the internal doors, giving information about the location and availability of onboard toilets. Information regarding the next station will be announced onboard and through customer information screens. In the case of delays there will be information announced at appropriate intervals and further information can be found on our website via,…
You don't need to pick up your tickets from the station you selected when making a booking - You can collect from an enabled machine at any one of over 1700 stations in the list below. Below is the list of available stations : Select a station name... ABBEY WOOD ABERCYNON ABERDARE ABERDEEN ABERDOUR ABERGAVENNY ABERGELE & PENSARN ABERYSTWYTH ACCRINGTON ACOCKS GREEN ACTON CENTRAL ACTON MAIN LINE ADDLESTONE ADISHAM ADWICK AIRDRIE ALBRIGHTON…