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Santa talking to children on the Santa Train If you happened to be at Birmingham Moor Street station on Saturday 16 December, you would have seen a very unusual sight – Santa Claus and his elves welcoming excited children from Birmingham Children’s Hospital as they embarked on a magical journey to London on board the Chiltern Santa Train. The festive train, which was unveiled by Chiltern Railways as the UK’s fastest sleigh earlier this month,…
  •    A quarter of a million journeys by car have been taken off Oxford’s roads by the opening of Oxford Parkway station. •    Bicester Village station has seen 4.5 million passengers make journeys through the station.   Today (25 October 2018) marks three years since Chiltern Railways began running services from Oxford Parkway, Islip and Bicester Village stations.  The landmark improvement to regional transport was the result of a £320 million…
Chiltern Railway services from Monday 23rd March will be moving to a reduced timetable to ensure that vital train services for key workers can keep running throughout the Coronavirus outbreak. This timetable will remain in place until further notice, though service levels will be kept under regular review. People needing to travel on Monday should check their train time from midday on Sunday.  There will be one train per hour in each direction …
bike racks at warwick parkway (Photo caption:  Dan Morris, Senior Transport Planner, Warwickshire County Council with Liane McCarthy, Area Manager for Warwickshire, Chiltern Railways) Chiltern Railways has doubled the cycle parking at Warwick Parkway station with funding from the Department for Transport and Warwickshire County Council.   The project has provided the station with new spaces after installing double deck racks to allow for…
  Serving six stations, the new route will transform economic and social connections in the area by linking Oxford and Milton Keynes with reliable and efficient rail services for the first time in nearly 60 years. The services will also support vibrant new and expanded communities, including new commercial and residential developments along the full East West Rail route. Trains will stop at Oxford, Oxford Parkway, Bicester Village, Winslow,…,…
Winners Seven pupils at The Chalfonts Independent Grammar School have been announced among the winners of Chiltern Railways’ recent competition to design the cover of the winter/spring timetable. The overall winning entry came from Jessie Taylor, 13, who will have her artwork featured on the front cover of Chiltern’s main timetables which came into effect on Sunday 10 December. Jessie was amongst nine winners, ranging from 6 to 13 years of age,…
Chiltern Railways have been rated the top operator to Birmingham and Oxford from London in the National Rail Passenger Survey (NRPS). The survey revealed that 94% of customers on the company's West Midlands routes and 91% in Oxford said overall the Chiltern Railways service was good or satisfactory. Whilst across the whole route 90% of people felt the same, higher than the national average of 83%.  Chiltern Railways were ranked third across all…
Chiltern Railways announces new timetable from Monday 18 May Chiltern Railways will be making amendments to their timetable from Monday 18th May to prepare for an eventual increase in passengers travelling by train. The train operator is currently running a reduced timetable reflecting Government advice that people should stay at home unless their journey is essential. The new timetable will see an increase in services from London Marylebone…
​​Chiltern Railways reopen Dorridge Station waiting room after heritage refurbishment Chiltern Railways has officially reopened Dorridge station waiting room following several months of refurbishment work to restore the heritage of the station. The train operator have worked with the Friends of Dorridge Station community group to match the quality and heritage of the waiting room on platform one which was transformed several years ago. The…
Princes Risborough gets a defibrillator The Rural Community Defibrillator Group (RCDG), Princes Risborough Town Council and Lloyd Latchford (a local business), today (13th August 2018) unveiled a defibrillator situated at Princes Risborough station with the kind permission of Chiltern Railways.   The portable medical device situated on the platform entrance offers immediate, 24/7, life-saving support to victims of sudden heart complications…
AVP is 10 •             The station made history on the 14th December 2008 with its first service departing for Marylebone at 0727, two years ahead of schedule! •             Aylesbury Vale Parkway, today, has 169,000 customer journeys a year.   Aylesbury Vale Parkway celebrated 10 years since it opened by giving customers a “thank you” cupcake, after a successful decade in operation.   The £12 million station was jointly funded by Chiltern…
CHILTERN RAILWAYS CELEBRATES DOUBLE SUCCESS AS WHICH? AND NATIONAL RAIL PASSENGER SURVEY NAME THEM TOP OPERATOR, We very proud that our passengers have rated Chiltern Railways the top franchise operator in the Which? and National Rail Passenger Survey (NRPS) customer polls. The NRPS result comes in the same week after Chiltern Railways were named best franchise rail operator in the Which? 2019 Passenger Survey and highest-scoring London commuter…
20 Jun 2017 16:03, Monday 12 June marked six months since Chiltern Railways began running services between Oxford and London Marylebone and the completion of the first new rail link between a major British city and London in over 100 years. This landmark achievement, undertaken in partnership with Network Rail, has significantly increased the transport options for Oxfordshire residents and provides easy commuting into London and to Oxford from…
National Rail passenger survey is out today. The NRPS is commissioned by the independent body Transport Focus, who represent the views of rail passengers nationally, and is based on analysis of overall satisfaction and 30 individual aspects of service.  91% of customers in the Midlands and 90% in Oxford said overall, the Chiltern Railways service was good or satisfactory and across the whole route 90% of customers felt the same, against a…
Thinking about purchasing a, Flexi-Season Ticket, ? Make sure you've, ordered your Smartcard, , just go to the 'How do I get my Smartcard?' section below. For more information please visit the Flexi-Season Ticket page., What's Smart Ticketing?, Smart tickets are a, convenient, flexible and secure alternative to paper tickets, . They can be managed online., Why should I go smart?, They won’t stop working or tear after being taken in and out of…
Two Chiltern Railways trains stationed in rail sidings with sun rising behind. Chiltern Railways, part of the Arriva Group, has been awarded a new contract that includes commitments to continue working towards decarbonising and modernising its fleet and customer experience. The new contract starts on Friday 31 December and runs until the end of 2027, with a guaranteed core term of 3.25 years (the remainder is subject to the discretion of the…
Chiltern Railways is the number 1 Midlands and Oxford operator, Passengers have rated Chiltern Railways the best train company to London from the Midlands Oxford in the National Rail Passenger Survey (NRPS), released today. The NRPS is commissioned by the independent body Transport Focus, who represent the views of rail passengers nationally, and is based on analysis of overall satisfaction and 30 individual aspects of service.  91% of customers…
Samaritans in Solihull are building up to the charity’s The Big Listen event at Solihull station today by asking commuters and visitors to improve their listening skills using its SHUSH listening tips.  It’s all part of a nationwide push to raise awareness and funds for Samaritans, and at the same time show how really listening to another person can be the first step to saving a life. Activity up and down the country will culminate in a marathon…
LEGOLAND Discovery Centre Birmingham Bertie, the LEGOLAND Discovery Centre Birmingham mascot, was on board Chiltern Railway services and at stations on Friday 10th August. Not only an apprentice for the day, he was helping families construct the perfect day out.   LEGO figure checking tickets Bertie is from the recently opened LEGOLAND Discovery Centre Birmingham where Chiltern Railways customers get 2 for 1 on entry.   Passengers on Chiltern…,…
Chiltern Railways named top operator for journeys between London and the West Midlands and Oxford Passengers have once again ranked Chiltern Railways as the best operator for journeys between London and the West Midlands and Oxford in the National Rail Passenger Survey (NRPS). The survey revealed that 89% of customers on the companies West Midlands route and 88% on the Oxford route said that overall the Chiltern Railways service was good or…