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Network Rail Period:, 11, Period Ends:, 31/01/2026, Overall Figures, Period % MAA % MET Service Group % BHAM Service Group % OXFD Service Group % JOINT Service Group %, On Time %, 78.98 77.26 72.40 75.30 84.40 82.50, T-3%, 90.40 89.50 89.50 87.70 93.40 91.70, T-15%, 98.92 98.65 98.65 98.40 99.30 99.20, CP6 Cancellations %, 1.56 1.79 1.79 1.47 1.47 0.99, Short Formations %, 1.92 2.29 2.29 2.46 2.79 0.97, Terminating Services - Total number,…
Tickets that have been purchased with an “any available route” option can be used with any train company that operates between the stations you wish to travel.
If your tickets are lost in the post prior to your date of travel, for a 1st Class or Special Delivery ticket, please call our customer service team on 03456 005 165 (option 1, option 2)
Compensation is not normally offered where no seats are available. Chiltern Railways do not provide seat reservations, claims may be considered where a reservation has been made, by the operator of the service on which you travelled.
Due to Network Rail engineering works, buses will replace trains between Aylesbury and Aylesbury Vale Parkway on Monday 2nd July from 22:05. Please check before you travel. Click here to download the amended timetable.
Birmingham Moor Street The station is located in the centre of Birmingham, a 5-minute walk from Birmingham New Street station. Birmingham Moor Street station is perfectly placed for any shoppers travelling by train, with the popular Bullring Shopping Centre just two minutes away on foot. You will actually see it the moment you exit the station. The station itself is equipped with toilets and baby changing facilities. There is also a cafe at this…
When travelling with Chiltern and things don't go exactly to plan, you need the best information possible. We are working closely with Network Rail and the Rail Delivery Group as part of the rail industry's ' Smarter Information, Smarter Journeys Programme .' This programme aims to achieve a step-change in customer experience through the provision of better customer information, and by providing customers with all the information they want,…
Get there with Chiltern, London Marylebone London Marylebone station is located between Paddington and Euston in central London. It has quick and easy transport links to the rest of London. It has quick and easy transport links to the rest of London, with the Bakerloo underground line and plenty of buses stopping at the station. It also has public toilets, Wi-Fi, cash points and plenty of places to enjoy something to eat or drink! View London…
Sue Gee accepts the award A recording of a world-first stunt on the earth’s highest and longest slide earned Chiltern Railways the Gold Standard award for Best Radio Advertising at The Chartered Institute of Marketing’s Travel Marketing Awards at the London Hilton on Park Lane on Monday 12 March 2018. The 30-second spot, which aired in Oxfordshire and the West Midlands, featured a voice-over artist hurtling at speed from top to bottom of the…
Chiltern Railways launch new Accessibility Panel Chiltern Railways are inviting customers with lived experience of disability to join their new Accessibility Panel, helping to create a more accessible rail network and shape future policy. The new Accessibility Panel will have a maximum of eight members who will meet four times a year and will be made up of people with both visible and non-visible disabilities. Members will help shape policies…
Chiltern helps empowering project Chiltern Railways recently supported a unique project, which saw men from an open prison given special permission to perform in a play for two weeks at The Royal Court Theatre in London. The original drama ‘Broken Dreams’ was written by men from HMP Spinghill, alongside renowned playwright Simon Longman and directed by Holly Race Roughan. The train company got involved in the project after being approached by…,…
Harrow-on-the-Hill, Harrow-on-the-Hill train station is a historic transport hub that connects commuters to London and beyond. Enjoy efficient travel and modern facilities in this well-situated station. View Harrow-on-the-Hill station on map, Aylesbury, The station is within walking distance of the town centre, with plenty of restaurants, pubs and bars. Aylesbury has direct links to London Marylebone, High Wycombe and Wembley Stadium. View…
Updated 16th July 2021, With the anticipated removal of the requirement to observe Social Distancing on 19th July, the content of this page is currently under review. For customers travelling in to London on our ‘Via Amersham’ Metropolitan Line services on weekday mornings before 08:00 am, we do recommend that customers board our trains towards the rear where there is usually plenty of space all the way to London. For information on our capacity…
Chiltern Railways have begun the process of donating abandoned bicycles left at stations to The Bike Project – a community of enthusiasts who repair second-hand bikes and then donate them to refugees. Starting with London Marylebone station and gradually moving onto more stations in the coming months, bicycles in working order will be donated to The Bike Project, who work tirelessly to support refugees adjusting to a new environment through…
Purchasing a ticket using a chocolate coin April Fools! We hope you like our little April Fools Joke. Although the Apollo IRF or APRIL FOOL technology isn’t actually available, we have a wide range of fares starting at £5.40 one way so you can get out and about this Easter. Don’t forget, when you travel by train you can get 2FOR1 entry to a range of attractions. For a sweet treat today, the booking office staff will be giving out mini…
You may take up to two dogs or small domestic animals free of charge with you on a Chiltern train. Dogs must be kept on a lead throughout your journey, including any part of the station you are travelling through. Dogs must not use the seats on the train or at our stations. Animals other than a dog must be carried in a fully enclosed basket or pet carrier designed for the purpose with dimensions no bigger than 85 x 60 x 60 cm. Animals must be…
Get there with Chiltern, London Marylebone London Marylebone station is located between Paddington and Euston in Central London. It has quick and easy transport links to the rest of London, with the Marylebone underground station being on the Bakerloo line. There are also plenty of buses stopping at the station. The station has public toilets, WiFi, cash points and plenty of places to enjoy something to eat or drink! Marylebone is one of the…
Saturday 25th October 2025:, An amended timetable will be in operation, in respect of the following:, Wembley Stadium event - Rugby League (Great Britain vs Australia; 14.30 KO)., Euston - Birmingham New Street route closure., No Chiltern Railways trains Marylebone - Amersham - Aylesbury Vale Parkway, For information regarding the event at Wembley Stadium, please click here . For details of the other timetable changes, please click here . ,…
Get there with Chiltern, Oxford Oxford train station is just half a mile from Oxford city centre. Getting to and from the station is easy, with short-stay car parking as well as bicycle parking. Plenty of taxis and buses go to and from this station too. Whether you’re visiting the world-famous university or taking a trip to the Cotswolds, Oxford and the surrounding area is full of rich culture and history. The ticket office is open 05:45-20:00…
If you are travelling as a consumer, the CRA provides you with certain rights and remedies where we are at fault, including the right to a price reduction (i.e. money back) where a service has not been carried out with reasonable care and skill. The relevant part of the CRA has applied to rail passenger services since 1 October 2016. For more information about making a claim under the CRA, see https://www.gov.uk/consumer-protection-rights . The…