Search Results for - smartcard
Smartcards are more secure, durable and flexible than their paper equivalents. , Secure., If your Smartcard is lost or stolen, you can block it so that no one else can use it. You can do this yourself through your online account or by calling us on 03456 005 165. , Durable., You will no longer have to queue up to change their tickets when they fade or when the magnetic stripe wears out. , Flexible., You can purchase tickets online or…
Please be advised that, customers will be unable to purchase any Smartcard tickets between 0900 and 1700 on Thursday 25th February, . This is due to an industry-wide update to Smartcards. , Tickets bought on Smartcards before or after that time will not be affected and will work at the gates as expected, , so customers already holding Smartcards with valid products will be able to use their card as normal. We are very sorry for the inconvenience…
Season tickets, including Travelcard seasons plus many single and daily returns are available for Smartcard holders. During 2019, more journey and ticket types will become available, so please check our website for the latest options.
Due to essential maintenance work of the national rail smartcard system, there will be Smartcard service interruption on Wednesday 30 April 2025 between 05:00 and 16:00, when some smartcard services will be unavailable. Smartcard ticket purchasing through our website and App will be unavailable during the maintenance period. Tickets already loaded to Smartcards will continue to work as normal. it will still be possible to purchase Smartcard…
Get in touch with us as soon as you can. You can either visit our website to block your card or call our customer relations team on 03456 005 165. Once a card is blocked, it cannot be reactivated.
If you have any queries about your Smartcard or ticket, please ask a member of station staff or contact the number on the back of your Smartcard.
No. Your Smartcard is reusable. When your season ticket expires, you can log in to your online account to purchase a new one. Your expired ticket will be removed from your card next time you touch the gate reader.
The Chiltern Railway app screens, , Download the Chiltern Railways iOS app Download the Chiltern Railways Android app, We've made improvements on our app., We’ve upgraded our app to make journey planning, accessing the latest travel information and buying your tickets even easier. Clearer, simpler and quicker-to-use, the new Chiltern app is packed with helpful features – available for you to download now using the buttons above. When you buy…
Chiltern Railways Privacy Notice, Last update: 23 SEPTEMBER 2024, The Chiltern Railway Company Limited, trading as Chiltern Railways ("We") are committed to protecting and respecting your privacy. This policy (together with our Website Terms of Use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to…
Thinking about purchasing a, Flexi-Season Ticket, ? Make sure you've, ordered your Smartcard, , just go to the 'How do I get my Smartcard?' section below. For more information please visit the Flexi-Season Ticket page., What's Smart Ticketing?, Smart tickets are a, convenient, flexible and secure alternative to paper tickets, . They can be managed online., Why should I go smart?, They won’t stop working or tear after being taken in and out of…
Commute, your way., Choose WFH Wednesdays, choose face to face Fridays., The new Flexi-Season ticket offers 8 days of travel in 28 days - any time between two stations. Pay for the days you need, spend the rest wherever you like. It’s a flexible solution that’s perfect if you need to travel to work a couple of times a week at peak time Monday to Friday. Get ready for the Flexi-Season ticket by registering for a, Smartcard, and downloading the,…
Customer walks through gates. Choose WFH Wednesdays, choose face to face Fridays. The new Flexi Season ticket offers 8 days of travel in 28 days - any time between two stations. Pay for the days you need, spend the rest wherever you like. It’s a flexible solution that’s perfect if you need to travel to work a couple of times a week at peak time Monday to Friday. Get ready for the Flexi Season ticket by registering for a Smartcard and…
Season tickets offer the best value if you are a commuter or regular traveller. You can purchase a weekly season ticket, or one for any period between a month and a year., What you might not know about Season Tickets..., When you purchase a monthly or longer ticket worth more than £150 a month or £1500 a year you are entitled to free travel across our , entire network on the weekends*, , check out some of the amazing places you could explore.…
Product Info, How can I buy a Flexi Season ticket?, If you have a Smartcard, you can buy your Flexi Season ticket online and add it to your Smartcard using the Chiltern Railways app. More information about how to do this will be available soon. Make sure you do this before you travel. If you don’t have a Smartcard then please allow plenty of time to get one before you travel - they can take up to 5 days to arrive by post., How do you use a Flexi…
Check out our range of videos, Having trouble booking a Family Travelcard? Ever wanted to see what it's like inside the maintenance depot? Check out some of our videos below., How busy is my train?, A link to the Youtube video How busy is my train Check out the new Live Trains feature on the Chiltern Railways app. Check how busy your train is before you travel., Purchase a season ticket on a Smartcard, A link to the Youtube video How to…
Pay as you go with contactless is now available at six additional Chiltern Railways stations., It is now possible to use pay as you go with a contactless card or device at the following six additional Chiltern Railways stations:, Beaconsfield, Denham, Denham Golf Club, Gerrards Cross, High Wycombe, Seer Green & Jordans, You can still buy tickets for your journey and in some cases, for example, Child fares, railcard discounts and season…
Season Tickets (including Flexi Season Tickets) are available for most short and medium distance journeys on the National Rail network. Season Tickets are not generally available for long distance journeys but may be available where a train company chooses to offer them., National Rail Conditions of Travel, All tickets and travel are subject to the National Rail Conditions of Travel. A copy of the 'National Rail Conditions of Travel' is available…
Although we check the links on this page regularly to ensure they are up to date and correct, we can’t guarantee information provided by third parties. If you’re visiting London, you can choose from a range of tickets and modes of transport to get around. London Marylebone station is a short walk from Baker Street, Madam Tussaud’s and Regent’s Park amongst others – you’ll find a local area map here ., Add London travel to your rail ticket, Get a…
Season ticket refund, To qualify for a refund, Season Tickets valid for one month or more must have at least seven days’ remaining validity. Please note that Annual season tickets generally have no refund value if there is less than seven weeks of validity remaining. Any refund to which you are entitled will be calculated from the date the Season Ticket refund request is received. The amount of a season ticket refund will be based on the price…
Although we check the links on this page regularly to ensure they are up to date and correct, we can’t guarantee information provided by third parties. Most of our stations have convenient bus links nearby – you’ll find details of some of our stations’ bus connections below. Chiltern Railways season ticket holders in Aylesbury, Aylesbury Vale Parkway, High Wycombe and Bicester can take advantage of free bus travel on certain routes – see the…,…