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A message from the Customer Service Director, Dear Customers,, The availability of our fleet continues to be an area of focus for Chiltern Railways. We have seen improvements in the situation over the past two months, but there still remains work to do to offer you the reliable and comfortable service you deserve. Since the previous update the Engineering team have continued to work hard to address the ongoing fleet short form issues. A number…
In a time of social distancing, our message for customers is to only travel with us if you have no alternative. If you don’t have an alternative, or if you’re a key worker, then you may be anxious about changing onto public transport, particularly if your commute is taking you into London. This article is all about a great alternative to public transport – the bicycle! Riding a bike isn’t an option for some people but if you’re able to cycle…,…