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Travel Advisory for Chiltern Railways customers travelling on Sunday 10th January Chiltern Railways are advising customers travelling on Sunday 10th January that due to engineering work there will be no trains in or out of London Marylebone station. Passengers who need to travel to or from London Marylebone should change at West Ruislip or Amersham and continue their journey on London Underground. Journey times will take longer than usual and…
• Chiltern Railways is still running trains between Birmingham Moor Street and London Marylebone this weekend, while engineering works take place on other lines (Birmingham New Street and London Euston) but warns customers to “check your journey before you travel”. • Services will be extremely busy, and customers should buy before travel and leave plenty of time for their journey Chiltern Railways is gearing up for the Bank…
Visit the 18th century stately home with Chiltern Railways, Waddesdon Manor was built by Baron Ferdinand de Rothschild between 1874 and 1885 to display his collection of arts and to entertain the fashionable world. Opened to the public in 1959, Waddesdon Manor is managed by the Rothschild Foundation, a family charitable trust, on behalf of the National Trust, who took over ownership in 1957. It’s home to the Rothschild Collections of paintings,…
16 Aug 2017 17:21, Preparation for the brand new high-speed railway will take place over the August Bank Holiday weekend on Saturday 26 and Sunday 27 August 2017. As a result, London Euston station will be closed and trains and stations on the Chiltern line are expected to be extremely busy. An amended timetable will run on these dates, and customers from the Banbury area are strongly advised to avoid travel to and from stations north of Banbury,…
Chiltern Railways launch new Accessibility Panel Chiltern Railways are inviting customers with lived experience of disability to join their new Accessibility Panel, helping to create a more accessible rail network and shape future policy. The new Accessibility Panel will have a maximum of eight members who will meet four times a year and will be made up of people with both visible and non-visible disabilities. Members will help shape policies…
Travel Advice for Chiltern customers travelling over the August Bank Holiday Weekend Chiltern Railways are advising customers travelling over the Bank Holiday weekend (Saturday 28th - Monday 30th August) that due to engineering works in the Bicester Village area, no through trains will operate between London Marylebone, Bicester Village and stations to Oxford. Customers are advised that two trains per hour will run between Marylebone and…
Chiltern Railways named one of the most trusted rail operators A new report from independent watchdog Transport Focus has highlighted Chiltern Railways as one of the most trusted rail operators in the country. Chiltern Railways were the highest scoring franchised operator as well as the best performer among regional or commuter networks, scoring higher than several of the long-distance operators. The scores are based on analysis undertaken with…
Chiltern Railways roll out LED lighting across their route Chiltern Railways are celebrating the roll out of LED lights across their stations. The rail operator’s bright idea should reduce their overall electricity consumption by 1,278,094 KWH's per annum. The new energy efficient LEDs reduce Chiltern Railways’ CO2e output by over 600,000kg – the equivalent of travelling between Birmingham Moor Street and London 14,224 times. As well as reducing…
Storm Franklin Monday 21st February, Severe weather is likely to affect journeys across most of the UK on Monday 21st February 2022., Last update: , 17:00 21st Feb 2022 , Problem , The Met Office issued a yellow weather warning for much of the Chiltern network on Monday 21st February. Strong winds were forecast and have caused train service disruption across the UK. As a consequence disruption has been on going and has resulted in both traincrew…
Stardom awaits you at Madame Tussauds!, Star in immersive experiences like Alien: Escape, Marvel Superheroes 4D and Star Wars and get up close and personal with more than 250 lifelike wax figures of your favourite celebrities!, Madame Tussauds, qualifies for discounted entry. Travel by rail and get, 33% off, your entry ticket, ., It is , extremely popular, . To guarantee your entry we strongly recommend that you, pre-book a time slot for your day…
Marylebone station is closed Sunday June 10 for the entire day and no Chiltern Railways trains will depart from/arrive into London Marylebone. This is due to necessary planned engineering work. Some Chiltern Railways trains will divert via London Paddington station. However, customers may need to change enroute to reach their destination. An amended timetable will operate, please download the correct timetable here. Please check your journey…,…
£280k is being invested to improve the customer experience at Solihull Station by Chiltern Railways, Network Rail and in partnership with Solihull Council. Work will start on 3 December and is expected to last until the end of February, most of it will be undertaken overnight to ensure minimum disruption to customers. The new £280k scheme will see work being undertaken to upgrade the station toilets, booking hall, subway, stairs and the…,…
There will be some improvement work between 7 to the 22 July in the Oxford area Chiltern Railways is warning that services from Oxford Parkway will be busier than normal between 07th July and 22nd July 2018 because of track improvement work around Oxford. The Network Rail improvement work will modernise the existing 1960s signalling and track layout to make train services in the Oxford area more reliable. Oxford Parkway will be a popular…
At Chiltern Railways, we are committed to improving all aspects of our service provision for every customer, from using our online services through to making your journey on the day. To ensure that social media is accessible to everyone, we pledge the following:, We will publish Chiltern Railways service disruptions as soon as Control issue the information, ensuring the appropriate Alt Text wording is included on X (formally Twitter) and Facebook…
Chiltern Railways Earth Day 2020 At Chiltern Railways, we know that we have to look ahead if we’re to safeguard the requirements of generations to come. We’ve worked hard over the last 18 months to take our sustainability agenda to the next level, applying creative solutions to real problems in order to make a real difference. In February last year, after research revealed that just one in 400 takeaway coffee cups in the UK were being recycled,…
Commuters serenaded on-board a Chiltern Railways train Chiltern Railways gave surprised passengers a reason to smile this Valentine’s Day by serenading commuters travelling on a train from Birmingham to London with a surprise performance of ‘All You Need Is Love’. The spectacular display launches Chiltern Railways’ brand-new Duo Ticket - a standard class ticket offering a discount for two people travelling together to London from various…
Princes Risborough gets a defibrillator The Rural Community Defibrillator Group (RCDG), Princes Risborough Town Council and Lloyd Latchford (a local business), today (13th August 2018) unveiled a defibrillator situated at Princes Risborough station with the kind permission of Chiltern Railways. The portable medical device situated on the platform entrance offers immediate, 24/7, life-saving support to victims of sudden heart complications…
Cheap Cheap! Advance Fares to London, Travel Free Range with Advance Fares to London If you’re looking for something different to explore this summer, Flock Somewhere New. Our Advance Fares start from just, £5.40 one-way* for journeys between Oxford and London Marylebone., Or, if you’re travelling between, Birmingham or Stratford-upon-Avon and London Marylebone, Advance Fares start from just £6.40 one-way.*, An Advance Fare can be booked up to…
Visit Blenheim Palace in Oxford and discover a Chiltern gem, Blenheim Palace, is a World Heritage Site with over 300 years of history and, birthplace of Winston Churchill, . Set in more than 2000 acres of ‘Capability’ Brown landscaped Parkland and tour the array of Formal Gardens or take the miniature train to the family-friendly Pleasure Gardens Blenheim Palace is not only an iconic part of history, but also a living, changing experience…
If you are not happy with the response to your claim, you should contact our Customer Services team to review your claim. Please also review our complaints handling procedure . If you’re unhappy with the response you receive, you have the right to appeal to the Rail Ombudsman . The Rail Ombudsman is there to help resolve on going complaints/disputes between us and our customers. It’s free to use their services and they are independent of the…