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If you have paid for a First Class ticket and no First Class seats are available (or where a First Class carriage was advertised but not available), then you will be able to claim through the train company on which you were travelling for the difference in fare between your fare and a walk-up standard class fare for the same service. Please note that occasionally a promotional or Advance First Class fare can be cheaper than the walk-up Standard…
Updated 16th July 2021, With the anticipated removal of the requirement to observe Social Distancing on 19th July, the content of this page is currently under review. For customers travelling in to London on our ‘Via Amersham’ Metropolitan Line services on weekday mornings before 08:00 am, we do recommend that customers board our trains towards the rear where there is usually plenty of space all the way to London. For information on our capacity…
Although we check the links on this page regularly to ensure they are up to date and correct, we can’t guarantee information provided by third parties. Most of our stations have convenient bus links nearby – you’ll find details of some of our stations’ bus connections below. Chiltern Railways season ticket holders in Aylesbury, Aylesbury Vale Parkway and Bicester can take advantage of free bus travel on certain routes – see the information…
Travelling with Children on our services, We want to ensure that travelling with little ones is as convenient as possible on Chiltern services., Avoid busy periods, If you don’t need to arrive at your destination by a particular time, you might find it less stressful to travel during less busy periods. If you’re travelling Monday to Friday. Try to avoid peak times as much as possible., Travelling with a pram or pushchair, We welcome travelling…
Folding push chairs and carry cots are permitted. Wheelchairs and powered wheelchairs are allowed. Wheelchairs must be folded when not in use and located in the section designated for wheelchairs. Mobility scooters can be carried but may be subject to a charge. Musical instruments exceeding dimensions, 30 x 70 x 90 cm may be carried but could be subject to a charge. Large items are subject to the discretion of station staff and if a train is…
Children under 16 years travel for £1 when travelling with one fare paying adult on a London Family Travelcard. Example: Family Travelcard from Birmingham Moor St. to London Marylebone, an adult pays £39 and child’s journey costs £1 – total to pay £40. Up to four children can travel for £1 each with one fare paying adult with a London Family Travelcard., London Family Travelcard terms and conditions, Valid for one day return journey to London. …
Although we check the links on this page regularly to ensure they are up to date and correct, we can’t guarantee information provided by third parties. If you’re visiting London, you can choose from a range of tickets and modes of transport to get around. London Marylebone station is a short walk from Baker Street, Madam Tussaud’s and Regent’s Park amongst others – you’ll find a local area map here ., Add London travel to your rail ticket, Get a…
In 2020 we launched our utilities group which meets each month to collate and analyse our utilities data and explore ways to reduce our usage. The group has increased the visibility of utilities data across the business, encouraging local teams to measure their usage rates against each other and has also implemented larger projects such as the roll out of energy efficient hand dryers across all stations and offices. In 2019 we installed LED…
Season Tickets (including Flexi Season Tickets) are available for most short and medium distance journeys on the National Rail network. Season Tickets are not generally available for long distance journeys but may be available where a train company chooses to offer them., National Rail Conditions of Travel, All tickets and travel are subject to the National Rail Conditions of Travel. A copy of the 'National Rail Conditions of Travel' is available…
Our social media team are on hand to assist you with comments, queries and concerns on Facebook, X (formally Twitter) and WhatsApp. We welcome both positive and negative feedback and ensure that these are shared with the relevant individuals within the business, as well as sharing an overview of feedback on a daily basis with the business. We do not commit to answering every single post received, however will aim to answer the majority in line…,…
Although we check the links on this page regularly to ensure they are up to date and correct, we can’t guarantee information provided by third parties. If you’re visiting the West Midlands, you can choose from a range of tickets and modes of transport to get around. Our Birmingham stations are conveniently located for city centre attractions – find more to do in Birmingham here . If you’re wondering which way to head out the station our onward…,…
Travel with Chiltern Railways and take advantage of 1/3 off entry on amazing attractions, Looking for somewhere different to explore with friends? Discover somewhere new and enjoy more for less with our top picks for great-value days out this season., Enjoy a day out in the capital, with a London Family Travelcard., Save on your journey, with an Advance Ticket when you book early., Discover somewhere new on our route, , there are plenty of hidden…
An amended timetable will be in operation, in respect of the following:, Planned engineering works - 1st to 8th February 2026., (Major station/track works at Oxford).   Due to no direct train services between Oxford and Paddington, we are having to increase the length of our trains between Oxford and London Marylebone to carry the displaced passengers. As a result, some trains on our, other routes will be shorter and services are expected to be…
Waste Management is an important part of our sustainability journey., To ensure we are doing as much as we can to reduce our overall waste production and meet our target, we bring together people from across the business each quarter for our waste management meetings to analyse our waste reports, identify areas of concern, share best practice and drive forward waste management initiatives. Since 2019 we have introduced recycling facilities on…
Exciting changes are coming to Bicester North station this year with a £3.8 million investment to improve the car parking facilities., What changes are happening?, We are investing £3.8 million this year to improve Bicester North station. Structural improvements are needed to the main station car park, so we will be removing the upper deck and then remodelling the lower deck. , How will this affect parking at the station?, To ensure we don’t lose…
** East West Rail - Oxford to Milton Keynes – Passenger Service Update ** ,     We’re disappointed that RMT members have voted in favour of industrial action over how we intend to run services on the first stage of East West Rail between Oxford and Milton Keynes.  Industrial action has been announced by the RMT on 10 and 17 October, we expect to operate the vast majority of our services limiting the impact on customers. Every East West Rail…
Our application process is designed to help us get to know you, and for you to see what it’s like working with us. Below you’ll find a step-by-step guide on what to expect, along with some handy tips to help you shine! , Initial Questions , When you begin your online application , you’ll be asked a few straightforward questions about yourself. This is your chance to stand out, so give as much detail as you can. After we review and shortlist all…
Chiltern Railways’ customers are advised that a reduced service will be in operation on Friday 14 November due to heavy rainfall expected throughout the day. Weather warnings have been issued and a limited service will be in operation on Friday until Saturday (15 November). Trains which are running are expected to be busier than usual. On Friday 14 November, one Chiltern Railways service per hour will operate in each direction between:…,…