Wilmcote

Station facilities

• General service information

  • Staffing Level
    unstaffed
  • Closed Circuit Television
    : Not available
  • Information Available From Staff
    Yes - from help point
  • Customer Help Points
    : Available

    On Platform One only

• Ticket buying and collection

  • Ticket Office
    : Not available
  • Ticket Machine
    : Not available
  • Oystercard Issued
    : Not available
  • Use Oystercard
    : Not available
  • Always Show Oyster Card Fields
    : Not available
  • Smartcard Issued
    : Not available
  • Smartcard Validator
    : Not available

• All station facilities

  • First Class Lounge
    : Not available
  • Seated Area
    : Available
  • Waiting Room
    : Not available
  • Trolleys
    : Not available
  • Station Buffet
    : Not available
  • Toilets
    : Not available N/A
  • Baby Change
    : Not available
  • Showers
    : Not available
  • Telephones
    : Not available Usage Type: Cards And Coins
  • Wi Fi
    : Not available Find WiFi Hotspots around Wilmcote station
  • Web Kiosk
    : Not available
  • Post Box
    : Not available
  • Tourist Information
    : Not available
  • Atm Machine
    : Not available
  • Bureau De Change
    : Not available
  • Shops
    : Not available

• Accessibility and mobility access

  • Helpline
    0800 0248998
    
    https://www.nationalrail.co.uk/
    Monday - Sunday - open 24h
  • Staff Help Available
    : Not available

    This station is unstaffed.  Your assistance will be provided by our on-train Conductor team. 

  • Induction Loop
    : Available
  • Accessible Ticket Machines
    : Not available
  • Height Adjusted Ticket Office Counter
    : Not available
  • Ramp For Train Access
    : Available
  • Accessible Taxis

    Accessible taxis are available

  • Accessible Public Telephones

    Public telephones are not accessible

  • Nearest Stations With More Facilities
  • National Key Toilets
    : Not available N/A
  • Step Free Access

    This station has been classified as a step-free access category B3 station. This means that there is some step-free access, may this be in one direction only - please check details. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

    The Assistance meeting point is on the platform that your service is due to depart. Please attract the attention of the Conductor who will assist you onto the train.  Coverage: whole Station

  • Impaired Mobility Set Down
    : Not available
  • Wheelchairs Available
    : Not available

• Car park information and other interchange information

  • Cycle Storage
    Spaces: 10
    Sheltered: No
    Cctv: No
    Type: Stands
  • Rail Replacement Services
    In the event of engineering the bus/coach will collect from: At Rail Replacement bus service stop on Station Road near to junction with Wharf Lane
  • Taxi Rank

    Stratford - Upon - Avon 001 TOA 01789 264001 7 01789 414007 A2B 01789 415225

  • Onward Travel

    Information to plan your onward journey is available in a printable format here

• Passenger services

  • Customer Service

    Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

    Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

  • Left Luggage
    : Not available
    
  • Lost Property
    : Not available