Oxford

Station facilities

• General service information

  • Staffing Level
    Full time
  • Closed Circuit Television
    : Available
  • Information Services Open
    Monday - Sunday - open 24h
  • CIS
    Departure Screens
    Announcements
  • Customer Help Points
    : Available

• Ticket buying and collection

  • Ticket Office
    Monday - Friday - 05:45 to 20:00
    Saturday - 07:30 to 20:00
    Sunday - 07:15 to 20:00
    In ticket hall
  • Prepurchase Collection
    : Available
  • Ticket Machine
    : Available
  • Oystercard Issued
    : Not available
  • Use Oystercard
    : Not available
  • Always Show Oyster Card Fields
    : Not available
  • Smartcard Issued
    : Available
  • Smartcard Validator
    : Available
  • Smartcard Comments
    Smartcard Accepted
  • Penalty Fares
    GW

• All station facilities

  • First Class Lounge
    : Not available
  • Seated Area
    : Available
  • Waiting Room
    Monday - Friday - 04:00 to 00:45
    Saturday - 05:00 to 23:30
    Sunday - 07:15 to 00:05
  • Trolleys
    : Not available
  • Station Buffet
    : Available Coffee shop
  • Toilets
    : Available The toilets are located on the Station Concourse. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
  • Baby Change
    : Available
  • Showers
    : Not available
  • Telephones
    : Available Usage Type: Cards And Coins
  • Wi Fi
    : Available Connect to "GWR Free Station WiFi"
  • Web Kiosk
    : Not available
  • Post Box
    : Available
  • Tourist Information
    : Available
  • Atm Machine
    : Available
  • Bureau De Change
    : Not available
  • Shops
    : Available Coffee shops, Marks and Spencers

• Accessibility and mobility access

  • Helpline
    08001 971 329 or 18001 0800 197 1329 (Textphone)
    
    https://www.nationalrail.co.uk/
  • Staff Help Available
    Meeting point: Help desk on the main concourse.
    Monday - Friday - 04:00 to 01:35
    Saturday - 04:00 to 01:35
    Sunday - 07:00 to 01:35
  • Induction Loop
    : Available
  • Accessible Ticket Machines
    : Available Situated by the ticket office.
  • Height Adjusted Ticket Office Counter
    : Available Travel centre may be used by wheelchair users .
  • Ramp For Train Access
    : Available
  • Accessible Taxis
    Accessible Taxis available at this station Please request staff assistance or call our free help line for.
  • National Key Toilets
    : Available The radar key is available from station staff.
  • Step Free Access
    Step Free Category A Station - This station has step free access to all platforms via lifts and an overbridge to access platform 4. Safety warning - Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge. Please take extra care when using this station.
    Coverage: whole Station
  • Ticket Gates
    : Available
  • Impaired Mobility Set Down
    : Available At the station entrance.Assisted travel Meeting point - Customer Help Desk main Concourse. Please notify a member of staff.
  • Wheelchairs Available
    : Available

• Car park information and other interchange information

  • Cycle Storage
    Spaces: 1064
    Sheltered: No
    Cctv: Yes
    Location: Car park
    Annotation: Cycle storage available for 758 cycles. Please note cycles can be carried on our trains free of charge restriction apply.
    Type: Stands
  • CarPark
    Phone number: 0345 165 2030
    
    Address:
    Park End Street
    Oxford
    OX1 1HS
    
    Operator Name: A P C O A Parking ( U K) Limited
    Name: Station Car Park
    Spaces: 530
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: £6.70
    Weekly: £33.50
    Monthly: £122.00
    ThreeMonthly: £360.00
    SixMonthly: N/A
    Annual: £1235.00
    Saturday: N/A
    Sunday: N/A
    
    Accessible Car Park Equipment: Yes
    Accessible Car Park Equipment Note:

    Parking is free for valid blue badge holders. Fully accessible ticket office machine.Cctv: No
    http://www.apcoa.co.uk
    Monday - Sunday - open 24h

  • Rail Replacement Services
    From station forecourt in front of station
  • Taxi Rank
    Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.
  • Onward Travel
    Information to plan your onward journey is available in a printable format here
  • Cycle Hire
    Bainton Bikes
    baintonbikes.com
    01865 311 610
    pre-booked bikes delivered to station
    Brompton Dock
    0208 232 3931
    www.bromptondock.co.uk

• Passenger services

  • Customer Service

    Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

  • Left Luggage
    : Not available
    
  • Lost Property