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Reduced timetable from Monday 16 November - Please check before you travel

  • From Monday 16 November, we will introduce a reduced timetable in response to the current phase of the pandemic.
  • This timetable reflects reduced passenger demand and the need for some frontline colleagues who keep our network running, to follow personal NHS advice and self-isolate.
  • The new timetable is designed to enable us to run a resilient service and will help prevent short notice cancellations, should more frontline colleagues be affected by the virus.
  • Throughout the pandemic, we've continually monitored passenger numbers and responded with adjustments to our timetable. The slight reduction to services this winter will also ensure that the number of services better meets changed patterns of demand. Where necessary, further adjustments will be made to support social distancing on busier routes as part of our safer travel pledge to ensure that if you need to, you can travel with confidence.
  • The PDF timetables are available to download from Changes to Train Times page
  • To travel with confidence, please try to travel off-peak, wear a face covering unless you are exempt and maintain social distancing. 
Service disruption - Last updated at 09:30 AM, 16/11

COVID-19 - New National Restrictions effective from 00:01 November 5th

New national lockdown restrictions are effective from 5th November, replacing local lockdown rules, please follow this new guidance:

  • You must wear face covering on public transport and in stations.
  • Only travel on public transport if necessary (For work, school, essential shops, medical appointments.)
  • Do not travel with anyone outside your bubble.
  • Walk or cycle if possible.

For more information please visit the government page.

Service disruption - Last updated at 09:28 AM, 05/11

Birmingham Moor Street

Birmingham Moor Street

Birmingham Moor Street station
Queensway
Birmingham
West Midlands
B4 7UL

Birmingham Moor Street station
Queensway
Birmingham
West Midlands
B4 7UL

View on Google maps

Ticket office opening hours

Monday - Friday - 05:40 to 00:10
Saturday - 05:55 to 23:55
Sunday - 08:40 to 00:10

Facilities at a glance

  • Toilets
  • Wifi
  • Parking
  • ATM
  • Ticket office
  • Ticket machine
  • Step free access
  • Refreshment facilities

Live train times

See live arrival and departures from Birmingham Moor Street train station. Here you’ll find platform numbers, live train times and route information for all services to and from Birmingham Moor Street.

Station facilities

  • General service information

    • Staffing Level
      Part time
    • Closed Circuit Television
    • Information Services Open
      Monday - Friday - 05:40 to 00:10
      Saturday - 05:55 to 23:55
      Sunday - 08:50 to 00:10
    • CIS
      Departure Screens
      Announcements
      Arrival Screens
    • Customer Help Points
  • Ticket buying and collection

    • Ticket Office
      Monday - Friday - 05:40 to 00:10
      Saturday - 05:55 to 23:55
      Sunday - 08:40 to 00:10

      Next to main ticket office.

    • Prepurchase Collection
    • Ticket Machine
    • Oystercard Issued
    • Use Oystercard
    • Always Show Oyster Card Fields
    • Smartcard Issued
    • Smartcard Topup
    • Smartcard Validator
    • Smartcard Comments

      Chiltern Smartcards can be obtained from www.chilternrailways.co.uk

  • All station facilities

    • First Class Lounge
    • Seated Area
    • Waiting Room

      Waiting rooms are located on Platform 1 and between platforms 3 & 4. 

    • Trolleys
    • Station Buffet
      Café, Buffet, Coffee kiosk
    • Toilets
    • Baby Change
      Female toilets
    • Showers
    • Telephones
      Usage Type: Cards And Coins
    • Wi Fi
    • Web Kiosk
      Monday - Thursday - 06:00 to 21:00
      Friday - 06:00 to 21:30
      Saturday - 06:30 to 21:30
      Sunday - 08:30 to 21:00
    • Post Box
    • Tourist Information
    • Atm Machine
      Located within a retail outlet on the station
    • Bureau De Change
    • Shops
      Newsagent, Flower stall
  • Accessibility and mobility access

    • Helpline
      03456 005 165

      https://www.nationalrail.co.uk/
      Monday - Sunday - 07:00 to 20:00
    • Staff Help Available
      Staff will assist wherever possible. Please note that the advertised availability of staff may differ from time to time without notice due to local arrangements or staff sickness.
      Monday - Friday - 05:40 to 00:10
      Saturday - 05:55 to 23:55
      Sunday - 08:50 to 00:10
    • Induction Loop
    • Accessible Ticket Machines
    • Height Adjusted Ticket Office Counter
    • Ramp For Train Access
    • Accessible Taxis

      If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.


    • National Key Toilets
    • Step Free Access

      Flat access to all platforms.Coverage: whole Station

    • Ticket Gates
    • Impaired Mobility Set Down

      At the main entrance.

    • Wheelchairs Available
  • Car park information and other interchange information

    • Cycle Storage
      Spaces: 28
      Sheltered: Yes
      Cctv: Yes
      Location: Between Platforms 1 and 3 at the south end of the station.
      Type: Wheel Racks
    • Rail Replacement Services

      This station is not usually served by rail replacement buses, due to difficult road access.
      Replacement buses stop at Birmingham Snow Hill station.

    • Onward Travel

      Information to plan your onward journey is available in a printable format here

  • Passenger services

    • Customer Service

      We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.

    • Left Luggage

    • Lost Property
      Phone number: 03456 005 165

      https://www.nationalrail.co.uk/
      Monday - Friday - 12:00 to 20:00