Important Notice - National Rail Conditions of Travel have changed from 7th September

During the pandemic train companies worked with the government to introduce temporary changes to refund policies. As services continue to be uplifted and restrictions ease, those temporary changes are no longer needed and have now reverted back to their original terms and conditions from 7th September 2020. For more information click here.

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Service disruption - Last updated at 04:33 PM, 07/09

Coronavirus (COVID-19) - Face covering is compulsory on public transport and in enclosed spaces

Face covering is compulsory to wear on public transport and in enclosed spaces including stations and shops. Please click here for more information.

Service disruption - Last updated at 09:08 AM, 24/09
Chiltern Railways - logo

Birmingham Moor Street

Birmingham Moor Street

Birmingham Moor Street station
Queensway
Birmingham
West Midlands
B4 7UL

Birmingham Moor Street station
Queensway
Birmingham
West Midlands
B4 7UL

View on Google maps

Ticket office opening hours

Monday - Friday - 05:40 to 00:10
Saturday - 05:55 to 23:55
Sunday - 08:40 to 00:10

Facilities at a glance

  • Toilets
  • Wifi
  • Parking
  • ATM
  • Ticket office
  • Ticket machine
  • Step free access
  • Refreshment facilities

Live train times

See live arrival and departures from Birmingham Moor Street train station. Here you’ll find platform numbers, live train times and route information for all services to and from Birmingham Moor Street.

Station facilities

  • General service information

    • Staffing Level
      Part time
    • Closed Circuit Television
    • Information Services Open
      Monday - Friday - 05:40 to 00:10
      Saturday - 05:55 to 23:55
      Sunday - 08:50 to 00:10
    • CIS
      Departure Screens
      Announcements
      Arrival Screens
    • Customer Help Points

  • Ticket buying and collection

    • Ticket Office
      Monday - Friday - 05:40 to 00:10
      Saturday - 05:55 to 23:55
      Sunday - 08:40 to 00:10

      Next to main ticket office.

    • Prepurchase Collection
    • Ticket Machine
    • Oystercard Issued
    • Use Oystercard
    • Always Show Oyster Card Fields
    • Smartcard Issued
    • Smartcard Topup
    • Smartcard Validator
    • Smartcard Comments

      Chiltern Smartcards can be obtained from www.chilternrailways.co.uk

  • All station facilities

    • First Class Lounge
    • Seated Area
    • Waiting Room

      Waiting rooms are located on Platform 1 and between platforms 3 & 4. 

    • Trolleys
    • Station Buffet
      Café, Buffet, Coffee kiosk
    • Toilets
    • Baby Change
      Female toilets
    • Showers
    • Telephones
      Usage Type: Cards And Coins
    • Wi Fi
    • Web Kiosk
      Monday - Thursday - 06:00 to 21:00
      Friday - 06:00 to 21:30
      Saturday - 06:30 to 21:30
      Sunday - 08:30 to 21:00
    • Post Box
    • Tourist Information
    • Atm Machine
      Located within a retail outlet on the station
    • Bureau De Change
    • Shops
      Newsagent, Flower stall

  • Accessibility and mobility access

    • Helpline
      03456 005 165

      https://www.nationalrail.co.uk/
      Monday - Sunday - 07:00 to 20:00
    • Staff Help Available
      Staff will assist wherever possible. Please note that the advertised availability of staff may differ from time to time without notice due to local arrangements or staff sickness.
      Monday - Friday - 05:40 to 00:10
      Saturday - 05:55 to 23:55
      Sunday - 08:50 to 00:10
    • Induction Loop
    • Accessible Ticket Machines
    • Height Adjusted Ticket Office Counter
    • Ramp For Train Access
    • Accessible Taxis

      If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.


    • National Key Toilets
    • Step Free Access

      Flat access to all platforms.Coverage: whole Station

    • Ticket Gates
    • Impaired Mobility Set Down

      At the main entrance.

    • Wheelchairs Available

  • Car park information and other interchange information

    • Cycle Storage
      Spaces: 28
      Sheltered: Yes
      Cctv: Yes
      Location: Between Platforms 1 and 3 at the south end of the station.
      Type: Wheel Racks
    • Rail Replacement Services

      This station is not usually served by rail replacement buses, due to difficult road access.
      Replacement buses stop at Birmingham Snow Hill station.

    • Onward Travel

      Information to plan your onward journey is available in a printable format here

  • Passenger services

    • Customer Service

      We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.

    • Left Luggage

    • Lost Property
      Phone number: 03456 005 165

      https://www.nationalrail.co.uk/
      Monday - Friday - 12:00 to 20:00