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Stourbridge Junction

Stourbridge Junction

Stourbridge Junction station
Brook Road
Stourbridge
West Midlands
DY8 1NH

Stourbridge Junction station
Brook Road
Stourbridge
West Midlands
DY8 1NH

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Ticket office opening hours

Monday - Thursday - 06:00 to 20:00
Friday - 06:00 to 22:00
Saturday - 06:00 to 21:00
Sunday - 09:00 to 19:00

Facilities at a glance

  • Toilets
  • Wifi
  • Parking
  • ATM
  • Ticket office
  • Ticket machine
  • Step free access
  • Refreshment facilities

Live train times

See live arrival and departures from Stourbridge Junction train station. Here you’ll find platform numbers, live train times and route information for all services to and from Stourbridge Junction.

Station facilities

  • General service information

    • Staffing Level
      Part time
    • Closed Circuit Television
    • Information Available From Staff
      Yes - from help point
      Yes - from ticket office
    • Information Services Open
      Monday - Thursday - 06:00 to 20:00
      Friday - 06:00 to 22:00
      Saturday - 06:00 to 21:00
      Sunday - 09:00 to 19:00
    • CIS
      Departure Screens
      Announcements
    • Customer Help Points

      On all platforms.

  • Ticket buying and collection

    • Ticket Office
      Monday - Thursday - 06:00 to 20:00
      Friday - 06:00 to 22:00
      Saturday - 06:00 to 21:00
      Sunday - 09:00 to 19:00

      A Ticket Vending Machine is available on Platform 3.

    • Prepurchase Collection
      Ticket Office: Yes
      Ticket Machine: Yes
    • Ticket Machine
    • Oystercard Issued
    • Use Oystercard
    • Always Show Oyster Card Fields
    • Smartcard Issued
    • Smartcard Validator
  • All station facilities

    • First Class Lounge
    • Seated Area
    • Waiting Room
    • Trolleys
    • Station Buffet
      Coffee kiosk Food vending machine
    • Toilets
      The toilets are located on Platform 2. The National key toilet is located on Platform 2; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. Passengers in possession of a RADAR key can access the toilets at all times. The National key toilets are only available during Booking Office opening hours for passengers who do not possess a RADAR key: Monday - Saturday 05:00-21:30 and Sunday 08:00-21:30. The toilet facilities are not available when the Ticket Office is closed.
    • Baby Change
    • Showers
    • Telephones
      Usage Type: Cards And Coins
    • Wi Fi
    • Web Kiosk
    • Post Box
    • Tourist Information
    • Atm Machine
    • Bureau De Change
    • Shops
  • Accessibility and mobility access

    • Helpline
      0800 0248998 Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)

      https://www.nationalrail.co.uk/
      Monday - Sunday - 08:00 to 22:00
    • Staff Help Available


      This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
      All of our trains have ramps on board that our conductors are trained to use.

      We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).

        Please contact West Midlands Railway Passenger Assist team on 0800 0248998Monday - Thursday - 06:00 to 20:00
      Friday - 06:00 to 22:00
      Saturday - 06:00 to 21:00
      Sunday - 09:00 to 19:00

    • Induction Loop
    • Accessible Ticket Machines
    • Height Adjusted Ticket Office Counter

      An accessible Ticket Office counter is now available at Stourbridge Junction.

    • Ramp For Train Access
    • Accessible Taxis

      Accessible taxis are not available

    • Accessible Public Telephones

      Public telephones are not accessible

    • National Key Toilets
    • Step Free Access

      Level access to Booking Hall and subway from main entrance. 25 steps or lift up to platform 1 (for Stourbridge Town) and 25 steps or lift up to platform 3. Additional entrance direct from car park via 5 steps or ramp.Coverage: whole Station

    • Impaired Mobility Set Down

      Pick-up in car park.

    • Wheelchairs Available
  • Car park information and other interchange information

    • Cycle Storage
      Spaces: 90
      Sheltered: No
      Cctv: Yes
      Location: By the Ticket Office.
      Type: Stands
    • CarPark

    • Rail Replacement Services

      In the event of engineering the bus/coach will collect from: Rail Replacement bus stop in main station car park

    • Taxi Rank

      Stourbridge Junction (SBJ) Station ABM 01384 838383 Falcon 01384 393939 Eagle 01384 444 888

    • Onward Travel

      Information to plan your onward journey is available in a printable format here

  • Passenger services

    • Customer Service

      Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

      Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

      **Stourbridge Junction Station is accredited by the Secure Station Scheme**

    • Left Luggage

    • Lost Property