Bordesley

Station facilities

• General service information

  • Staffing Level
    unstaffed
  • Closed Circuit Television
    : Not available
  • Information Available From Staff
    Yes - from help point
  • Customer Help Points
    : Not available

• Ticket buying and collection

  • Ticket Office
    : Not available
  • Oystercard Issued
    : Not available
  • Use Oystercard
    : Not available
  • Always Show Oyster Card Fields
    : Not available
  • Smartcard Issued
    : Not available
  • Smartcard Validator
    : Not available
  • Penalty Fares
    LM

• All station facilities

  • Seated Area
    : Available
  • Waiting Room
    : Not available
  • Station Buffet
    : Not available
  • Toilets
    : Not available

    N/A

  • Baby Change
    : Not available
  • Telephones
    : Not available
  • Wi Fi
    : Not available

    Find WiFi Hotspots around Bordesley station

• Accessibility and mobility access

  • Helpline

    0800 0248998
    https://www.nationalrail.co.uk/
    Monday - Sunday - open 24h

  • Staff Help Available
    : Not available

    This station is unstaffed.  Your assistance will be provided by our on-train Conductor team.

  • Induction Loop
    : Available
  • Accessible Ticket Machines
    : Not available
  • Height Adjusted Ticket Office Counter
    : Not available

    None

  • Ramp For Train Access
    : Available
  • Accessible Taxis

    Accessible taxis are not available

  • Accessible Public Telephones

    Public telephones are not accessible

  • Nearest Stations With More Facilities
  • National Key Toilets
    : Not available
  • Step Free Access

    This station has been classified as a step-free access category C station. This means that this station does not have step-free access to any platform. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

    The Assistance meeting point is on the platform that your service is due to depart. Please attract the attention of the Conductor who will assist you onto the train.Coverage: partial Station

  • Ticket Gates
    : Not available
  • Impaired Mobility Set Down
    : Not available

    Bus stops/pick-up access immediately adjacent to station entrance.

• Car park information and other interchange information

  • Cycle Storage
    Spaces: 0
    Sheltered: No
    Cctv: No
  • Rail Replacement Services

    Rail replacement vehicles will operate from the station entrance.

    Please check your destination before boarding.

    Please click here for walking directions from the station to the rail replacement bus stop.

  • Onward Travel

    Information to plan your onward journey is available in a printable format here

• Passenger services

  • Customer Service

    Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

    Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

  • Left Luggage
    : Not available
    
  • Lost Property
    : Not available