Disruptions between Smethwick Galton Bridge and Langley Green - No Chiltern services between Kidderminster and Birmingham Snow Hill until further notice

Due to a fault with the signalling system between Smethwick Galton Bridge and Langley Green, it is causing disruption to journeys between Kidderminster and Birmingham Snow Hill.

Chiltern services between Kidderminster and Birmingham Snow Hill are cancelled until further notice. Services to and from London Marylebone will start and terminate at Birmingham Snow Hill; no longer call at Kidderminster, Stourbridge Junction and Rowley Regis.

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Service disruption - Last updated at 06:54 AM, 26/09

Important Notice - National Rail Conditions of Travel have changed from 7th September

During the pandemic train companies worked with the government to introduce temporary changes to refund policies. As services continue to be uplifted and restrictions ease, those temporary changes are no longer needed and have now reverted back to their original terms and conditions from 7th September 2020. For more information click here.

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Service disruption - Last updated at 04:33 PM, 07/09

Coronavirus (COVID-19) - Face covering is compulsory on public transport and in enclosed spaces

Face covering is compulsory to wear on public transport and in enclosed spaces including stations and shops. Please click here for more information.

Service disruption - Last updated at 09:08 AM, 24/09
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West Ruislip

West Ruislip

West Ruislip station
Ickenham Road
Ruislip
Greater London
HA4 7DW

West Ruislip station
Ickenham Road
Ruislip
Greater London
HA4 7DW

View on Google maps

Ticket office opening hours

Mon-Fri : 0700-0900
Sat : 1045 - 1300 Sun : Closed

Onward travel details can be found here

Facilities at a glance

  • Toilets
  • Wifi
  • Parking
  • ATM
  • Ticket office
  • Ticket machine
  • Step free access 1
  • Refreshment facilities
  • 1 Part of the station only

Live train times

See live arrival and departures from West Ruislip train station. Here you’ll find platform numbers, live train times and route information for all services to and from West Ruislip.

Station facilities

  • General service information

    • Staffing Level
      Part time
    • Closed Circuit Television
    • Information Available From Staff
      Yes - from information point
    • Information Services Open
      Monday - Saturday - 05:30 to 01:00
      Sunday - 07:00 to 00:00
    • Customer Help Points

  • Ticket buying and collection

    • Ticket Office

      Located at entrance to Platform 4.

    • Prepurchase Collection
    • Ticket Machine
    • Oystercard Issued
    • Oystercard Topup
    • Use Oystercard
    • Always Show Oyster Card Fields
    • Smartcard Issued
    • Smartcard Validator
    • Travelcard
      Zone 6

  • All station facilities

    • First Class Lounge
    • Seated Area
    • Waiting Room
    • Trolleys
    • Station Buffet
      Coffee kiosk
    • Toilets
    • Baby Change
    • Showers
    • Telephones
    • Wi Fi
      Find WiFi Hotspots around West Ruislip station
    • Web Kiosk
    • Post Box
    • Tourist Information
    • Atm Machine
    • Bureau De Change
    • Shops
      Kiosk

  • Accessibility and mobility access

    • Helpline
      08456 005 165

      https://www.nationalrail.co.uk/
      Monday - Sunday - 07:00 to 20:00
    • Staff Help Available
      Ticket office staff will assist wherever possible. Please note that the advertised availability of staff may differ from time to time without notice due to local arrangements or staff sickness. London Underground staff are at the station when trains are running.
      Monday - Saturday - 05:30 to 01:00
      Sunday - 07:00 to 00:00
    • Induction Loop
    • Accessible Ticket Machines

      Pre-purchased tickets can be collected from the machine on Platform 4 only

    • Height Adjusted Ticket Office Counter
    • Ramp For Train Access
    • Accessible Taxis
      For taxis from all UK stations visit www.traintaxi.co.uk.
    • National Key Toilets
    • Step Free Access
      This station does not have step-free access
      Coverage: no Part Of Station
    • Ticket Gates
    • Impaired Mobility Set Down
    • Wheelchairs Available

  • Car park information and other interchange information

    • Cycle Storage
      Spaces: 10
      Sheltered: No
      Cctv: Yes
      Location: Free cycle storage for ticket holders is available on Platform 4.
      Type: Stands
    • CarPark
      Phone number: 08456 005 165

      Address:
      Ickenham Road
      West Ruislip
      Greater London
      HA4 7DW

      Operator Name: Chiltern Railways
      Spaces: 136
      Charges:
      Off-peak: N/A
      PerHour: N/A
      Daily: N/A
      Weekly: N/A
      Monthly: N/A
      ThreeMonthly: N/A
      SixMonthly: N/A
      Annual: N/A
      Saturday: N/A
      Sunday: N/A

      Accessible Spaces Note: Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
      Accessible Car Park Equipment: Yes
      Cctv: No
      https://www.nationalrail.co.uk/
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
    • Rail Replacement Services

      Rail replacement buses stop in the main station car park, adjacent to Platform 4.

    • Onward Travel

      Bus services U1 and U10 leave from the front of the station.

    • Metro Services

      Served by the Central Line

  • Passenger services

    • Customer Service

      TFL Customer Services - 0343 222 1234

    • Left Luggage

    • Lost Property
      Phone number: 08456 005 165

      https://www.nationalrail.co.uk/
      Monday - Friday - 12:00 to 20:00