Warwick

Station facilities

• General service information

  • Staffing Level
    Part time
  • Closed Circuit Television
    : Available
  • Information Available From Staff
    If the station is unstaffed, please contact the customer relations team or onboard staff
  • Information Services Open
    Monday - Friday - 06:25 to 13:05
    Saturday - 07:15 to 12:55
    Sunday - closed
  • CIS
    Departure Screens
    Announcements
  • Customer Help Points
    : Available

• Ticket buying and collection

  • Ticket Office
    Monday - Friday - 06:25 to 12:55
    Saturday - 06:25 to 12:55
    Sunday - closed
    

    At station entrance.

  • Prepurchase Collection
    Ticket Office: Yes
    Ticket Machine: Yes
  • Ticket Machine
    : Available
  • Oystercard Issued
    : Not available
  • Use Oystercard
    : Not available
  • Always Show Oyster Card Fields
    : Not available
  • Smartcard Issued
    : Not available
  • Smartcard Topup
    : Available
  • Smartcard Validator
    : Not available
  • Smartcard Comments

    Chiltern Smartcards can be obtained from www.chilternrailways.co.uk

  • Penalty Fares
    CH

• All station facilities

  • Seated Area
    : Not available
  • Waiting Room
    Monday - Friday - 06:25 to 12:55
    Saturday - 06:25 to 12:55
    Sunday - closed
    

    In the booking hall by the main station entrance on Platform 1.

  • Station Buffet
    : Not available

    Temporarily closed.

  • Toilets
  • Baby Change
    : Available
  • Telephones
    : Not available
  • Wi Fi
    : Available

    Registration required. Available until 18:00 each day.

• Accessibility and mobility access

  • Helpline

    03456 005 165
    https://www.nationalrail.co.uk/
    Monday - Sunday - 07:00 to 20:00

  • Staff Help Available

    Passenger Assistance Meeting Point - at the booking office (during opening hours only). We recommend that you book assistance in advance of your journey to enable us to get a member of staff to the station outside of booking office opening hours to assist you. Alternatively, please use the Help Point at the station.

    Please note that if engineering work is taking place, rail replacement bus services do NOT call at this station. Rail replacement bus services use the bus stops on the Coventry Road (the main road at the bottom of the station approach road). Customers with accessibility requirements are advised to contact 03456 005 165 (Option 3 > Option 3) for guidance and assistance.Monday - Friday - 06:25 to 13:05
    Saturday - 07:15 to 12:55
    Sunday - closed

  • Induction Loop
    : Available
  • Accessible Ticket Machines
    : Available

    The height of the display screen on the ticket machine at the entrance to Platform 1 is adjustable.

  • Ramp For Train Access
    : Not available
  • Accessible Taxis

    If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.

  • Nearest Stations With More Facilities
    LMS
  • National Key Toilets
    : Not available
  • Step Free Access

    Step Free Access Category B3. There is step free access to Platform 1 (northbound services) only.Coverage: partial Station

  • Ticket Gates
    : Not available
  • Impaired Mobility Set Down
    : Not available
  • Wheelchairs Available
    : Not available

• Car park information and other interchange information

  • Cycle Storage
    Spaces: 40
    Sheltered: Yes
    Cctv: Yes
    Location:

    Platform 1.Type: Stands

  • CarPark

    Chiltern Railways Car Park prices can also be found herePhone number: 03456 005 165
    
    Address:
    Station Approach
    Off Coventry Road
    Warwick
    CV34 4LA
    
    Name: Station Car Park
    Spaces: 40
    Charges:
    Daily: £5.75
    Weekly: £21.30
    Monthly: £81.10
    Annual: £848.30
    Saturday: £5.75
    Sunday: £5.75
    
    Number Accessible Spaces: 1
    Accessible Spaces Note:

    Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge.  Please visit the station ticket office where a member of staff will record your vehicle registration number.Accessible Car Park Equipment: Yes
    Cctv: No
    https://www.nationalrail.co.uk/www.chilternrailways.co.uk/parking
    Monday - Sunday - open 24h

  • Rail Replacement Services

    Rail replacement bus services run from Bus Stops on the main Coventry Road, a three minute walk away. For buses towards Warwick Parkway and Stratford-upon-Avon, please walk down station Road, turn left and safely cross to the opposite side of Coventry Road. (what 3 words: spot.belly.gravy). For buses towards Leamington Spa, please walk down station Road, and turn right. (what 3 words: poster.tries.picked).

  • Onward Travel

    If engineering work is taking place, rail replacement bus services do NOT call at this station. Rail replacement bus services use the bus stops on the Coventry Road (the main road at the bottom of the station approach road).

    Information to plan your onward journey is available in a printable format here

• Passenger services

  • Customer Service

    We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.

    The subway connecting platforms 1 and 2 at Warwick station has reopened following work to prepare for lifts being installed. Access to both platforms is now from the main station building side of the station (the West / Town side).

    Access via the steps from the Woodcote Road / Lakin Road side of the station is closed until the end of September while building works continue. Please follow the signposted walking route diversion from the Warwick Hospital side of the station, which will take between 7-9 minutes. Please allow plenty of time to catch your train."

  • Left Luggage
    : Not available
    
  • Lost Property
    Phone number: 03456 005 165
    
    https://www.nationalrail.co.uk/
    Monday - Friday - 12:00 to 20:00