Sudbury & Harrow Road

Station facilities

• General service information

  • Staffing Level
    unstaffed
  • Closed Circuit Television
    : Available
  • Information Available From Staff
    If the station is unstaffed, please contact the customer relations team or onboard staff
  • CIS
    DepartureScreens
  • Customer Help Points
    : Available

• Ticket buying and collection

  • Ticket Office
    : Not available

    Permit to Travel machine available.

  • Oystercard Issued
    : Not available
  • Use Oystercard
    : Available
  • Oyster Comments

    There are no facilities to top up Oyster cards at this station. Please top up your card at an Oyster Ticket Stop, London Underground ticket machine or through the TfL app or website prior to boarding your train.

  • Always Show Oyster Card Fields
    : Available
  • Smartcard Issued
    : Not available
  • Smartcard Validator
    : Available
  • Smartcard Comments

    Chiltern Railways Smartcards can be obtained from www.chilternrailways.co.uk/smart

  • Travelcard
    Zone 4
  • Penalty Fares
    Train Operator: CH
    Url: https://www.chilternrailways.co.uk/customer-service/penalty-fares

• All station facilities

  • Seated Area
    : Available
  • Waiting Room
    : Not available
  • Station Buffet
    : Not available
  • Toilets
    : Not available
  • Baby Change
    : Not available
  • Telephones
    : Not available
  • Wi Fi
    : Not available

    Find WiFi Hotspots around Sudbury & Harrow Road station

• Accessibility and mobility access

  • Helpline

    03456 005 165
    https://www.nationalrail.co.uk/
    Monday - Sunday - 07:00 to 20:00

  • Staff Help Available
    : Not available

    Please note: Sudbury Harrow Road station is unstaffed and there is no step free access to the platforms.

    we recommend that you book assistance in advance of your journey to enable us to arrange alternative transport to the nearest accessible station.

    Alternatively, please use the Help Point at the station.

  • Induction Loop
    : Available
  • Accessible Ticket Machines
    : Not available
  • Ramp For Train Access
    : Not available
  • Accessible Taxis

    If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.

  • National Key Toilets
    : Not available
  • Step Free Access

    Please note: Sudbury Harrow Road station is unstaffed and there is no step free access to the platforms.

    we recommend that you book assistance in advance of your journey to enable us to arrange alternative transport to the nearest accessible station.

    Alternatively, please use the Help Point at the station.

    Step Free Access Category C. The station has no step free access to any platform.Coverage: no Part Of Station

  • Ticket Gates
    : Not available
  • Impaired Mobility Set Down
    : Not available

• Car park information and other interchange information

  • Cycle Storage
    Spaces: 8
    Sheltered: No
    Cctv: No
    Type: Stands
  • Rail Replacement Services

    This station is not served by rail replacement buses, due to difficult road access. Please use the Passenger Help Point on the station to arrange for a taxi to the nearest served Chiltern Railways station.

  • Onward Travel

    Information to plan your onward journey is available in a printable format here

• Passenger services

  • Customer Service

    We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.

  • Left Luggage
    : Not available
    
  • Lost Property
    Phone number: 03456 005 165
    
    https://www.nationalrail.co.uk/
    Monday - Friday - 12:00 to 20:00