Seer Green & Jordans

Station facilities

• General service information

  • Staffing Level
    Part time
  • Closed Circuit Television
    : Available
  • Information Available From Staff
    Yes - from help point
    Yes - from ticket office
  • Information Services Open
    Monday - Friday - 06:10 to 12:50
    Weekend - closed
  • CIS
    Departure Screens
    Announcements
  • Customer Help Points
    : Available

• Ticket buying and collection

  • Ticket Office
    Monday - Friday - 06:00 to 11:00
    Weekend - closed
    

    At station entrance.

  • Prepurchase Collection
    : Available
  • Ticket Machine
    : Available
  • Oystercard Issued
    : Not available
  • Use Oystercard
    : Not available
  • Always Show Oyster Card Fields
    : Not available
  • Smartcard Issued
    : Not available
  • Smartcard Topup
    : Available
  • Smartcard Validator
    : Not available
  • Smartcard Comments

    Chiltern Smartcards can be obtained from www.chilternrailways.co.uk

  • Penalty Fares
    CH

• All station facilities

  • Seated Area
    : Not available
  • Waiting Room
    Monday - Friday - 06:00 to 19:00
    Weekend - closed
    

    There is a waiting room on Platform 2, which is heated and with accessible seating (available between 0600 - 1100, Mon to Fri only) 

    There is an enclosed shelter on Platform 1 with perch seating and no heating (available between 0600 - 1100, Mon to Fri only)

  • Station Buffet
    : Not available
  • Toilets
    : Available

    Accessible toilet within the ticket hall

    OPENING HOURS: 0600-1100 (Mon-Fri only)

  • Baby Change
    : Available
  • Telephones
    : Not available
  • Wi Fi
    : Available

• Accessibility and mobility access

  • Helpline

    03456 005 165
    https://www.nationalrail.co.uk/
    Monday - Sunday - 07:00 to 20:00

  • Staff Help Available

    Passenger Assistance Meeting Point - at the booking office (during opening hours only). Alternatively, please use the Help Point at the station and we will arrange alternative transport to the nearest staffed station in which you can continue your journey by rail.

    Meeting points are next to the help points on either platform (or in the car park if waiting for accessible alternative transport). Please note that Platform 1 is only accessible via a foot bridge.Monday - Friday - 06:00 to 11:00
    Weekend - closed

  • Induction Loop
    : Available
  • Accessible Ticket Machines
    : Available
  • Ramp For Train Access
    : Available
  • Accessible Taxis

    If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.

  • National Key Toilets
    : Not available
  • Step Free Access

    Step Free Access Category B2. Step free access to platform 2 (London bound) only. Platform 1 is accessed only via the footbridge.Coverage: partial Station

  • Ticket Gates
    : Not available
  • Impaired Mobility Set Down
    : Available

    In front of station.

  • Wheelchairs Available
    : Not available

• Car park information and other interchange information

  • Cycle Storage
    Spaces: 12
    Sheltered: No
    Cctv: Yes
    Location:

    Near car park entrance.Type: Stands

  • CarPark

    Chiltern Railways Car Park prices can also be found herePhone number: 03456 005 165
    
    Address:
    Farm Lane
    Seer Green
    HP9 2UT
    
    Spaces: 111
    Charges:
    Daily: £7.50
    Weekly: £27.60
    Monthly: £105.30
    Annual: £1,101.40
    Saturday: £4.50
    Sunday: £4.50
    Note:

    The off peak start time is 12:00 at this station.
    Number Accessible Spaces: 3
    Accessible Spaces Note:

    Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge.  Please visit the station ticket office where a member of staff will record your vehicle registration number.Accessible Car Park Equipment: Yes
    Cctv: No
    http://www.chilternrailways.co.uk/parking
    Monday - Sunday - open 24h

  • Rail Replacement Services

    This station is not served by rail replacement buses due to difficult road access. Please use the Passenger Help Point on the station to arrange for a taxi to the nearest served Chiltern Railways station..

  • Onward Travel

    Information to plan your onward journey is available in a printable format here

• Passenger services

  • Customer Service

    We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.

  • Left Luggage
    : Not available
    
  • Lost Property
    Phone number: 03456 005 165
    
    https://www.nationalrail.co.uk/
    Monday - Friday - 12:00 to 20:00