Northolt Park

Station facilities

• General service information

  • Staffing Level
    Part time
  • Closed Circuit Television
    : Available
  • Information Available From Staff
    Yes - from help point
  • Information Services Open
    Monday - Sunday - open 24h
  • CIS
    Departure Screens
    Announcements
  • Customer Help Points
    : Available

• Ticket buying and collection

  • Ticket Office
    Monday - Friday - closed
    Weekend - closed
  • Prepurchase Collection
    : Available
  • Ticket Machine
    : Available
  • Oystercard Issued
    : Not available
  • Oystercard Topup
    : Available
  • Use Oystercard
    : Available
  • Oyster Comments
    Oyster top-up services available from the ticket machine only. Oyster / PAYG Contactless validators are located on each platform.
  • Always Show Oyster Card Fields
    : Available
  • Smartcard Issued
    : Not available
  • Smartcard Topup
    : Available
  • Smartcard Validator
    : Not available
  • Smartcard Comments

    Chiltern Smartcards can be obtained from www.chilternrailways.co.uk

  • Travelcard
    Zone 5

• All station facilities

  • First Class Lounge
    : Not available
  • Seated Area
    : Not available
  • Waiting Room
    : Not available
  • Trolleys
    : Not available
  • Station Buffet
    : Not available
  • Toilets
    : Not available
  • Baby Change
    : Not available
  • Showers
    : Not available
  • Telephones
    : Not available
  • Wi Fi
    : Available
  • Web Kiosk
    : Not available
  • Post Box
    : Not available
  • Tourist Information
    : Not available
  • Atm Machine
    : Not available
  • Bureau De Change
    : Not available
  • Shops
    : Not available

• Accessibility and mobility access

  • Helpline
    03456 005 165
    
    https://www.nationalrail.co.uk/
    Monday - Sunday - 07:00 to 20:00
  • Staff Help Available
    Monday - Friday - 06:30 to 13:00
    Weekend - closed
  • Induction Loop
    : Available
  • Accessible Ticket Machines
    : Available

    Ticket machine located Platform 1. Access from Platform 2 is only available via the footbridge. 

  • Height Adjusted Ticket Office Counter
    : Not available
  • Ramp For Train Access
    : Not available
  • Accessible Taxis

    If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.

  • National Key Toilets
    : Not available
  • Step Free Access

    Step Free Access Category B2. Flat access to both platforms. Please note that there is no flat access between platforms (access between platforms is via the footbridge). Flat access from one platform to another is via public footpaths and is a distance of roughly 500m.
    Coverage: whole Station

  • Impaired Mobility Set Down
    : Not available
  • Wheelchairs Available
    : Not available

• Car park information and other interchange information

  • Cycle Storage
    Spaces: 12
    Sheltered: No
    Cctv: No
    Location: Near the platforms.
    Type: Stands
  • Rail Replacement Services

    This station is not served by rail replacement due to difficult road access. Please use the Passenger Help Point on the station to arrange for alternative transport.
    

  • Onward Travel

    Information to plan your onward journey is available in a printable format here

• Passenger services

  • Customer Service

    We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.

  • Left Luggage
    : Not available
    
  • Lost Property
    Phone number: 03456 005 165
    
    https://www.nationalrail.co.uk/
    Monday - Friday - 12:00 to 20:00