Jewellery Quarter
Jewellery Quarter station
Vyse Street
Birmingham
West Midlands
B18 6LE
Jewellery Quarter station
Vyse Street
Birmingham
West Midlands
B18 6LE
Ticket office opening hours
Monday - Thursday - closed
Friday - 16:00 to 18:00
Saturday - to
Sunday - closed
Facilities at a glance
- Toilets : Available
- Ticket office : Available
- Ticket machine : Available
Live train times
See live arrival and departures from Jewellery Quarter train station. Here you’ll find platform numbers, live train times and route information for all services to and from Jewellery Quarter .
Station facilities
-
General service information
-
Staffing LevelPart time
-
Information Available From StaffYes - from help point
Yes - from ticket office -
Information Services OpenMonday - Thursday - closed
Friday - 16:00 to 18:00
Saturday - to
Sunday - closed -
CISDeparture Screens
Announcements
-
-
Ticket buying and collection
-
Ticket OfficeMonday - Thursday - closed
Friday - 16:00 to 18:00
Saturday - to
Sunday - closed -
Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Penalty FaresLM
-
-
All station facilities
-
Accessibility and mobility access
-
Helpline
0800 0248998
https://www.nationalrail.co.uk/
Monday - Sunday - open 24h -
Staff Help Available
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.Friday - 16:00 to 18:00
Saturday - to -
Accessible Taxis
Accessible taxis are not available
-
Accessible Public Telephones
Public telephones are not accessible
-
Step Free Access
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.Coverage: partial Station
-
-
Car park information and other interchange information
-
Cycle StorageSpaces: 0
Sheltered: No
Cctv: Yes -
Rail Replacement Services
Rail replacement vehicles will operate from the public service bus stops on Vyse Street, in front of the station entrance.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
-
Taxi Rank
BBs 0121 693 3333 TOA 0121 427 8888
-
Onward Travel
Information to plan your onward journey is available in a printable format here
-
-
Passenger services
-
Customer Service
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Jewellery Quarter Station is accredited by the Secure Station Scheme**
-
Reasons to Choose Chiltern Railways

Arrive on time with Chiltern Railways – consistently ranked as one of the most punctual train companies in Britain. Get real-time updates through our app, so you always know what’s happening with your journey.

Book tickets for any train across the UK with no booking or card fees – ever. Choose eTickets and get them delivered straight to your phone in seconds.

We’re proud to be one of the UK’s top-rated train companies for customer satisfaction – thanks to our friendly service, clean trains and comfortable journeys.