High Wycombe

Station facilities

• General service information

  • Staffing Level
    Part time
  • Closed Circuit Television
    : Available
  • Information Available From Staff
    If the station is not staffed please use our helpline 08002006060
  • Information Services Open
    Monday - Friday - 05:45 to 20:40
    Saturday - 06:40 to 19:40
    Sunday - 07:10 to 20:40
  • CIS
    Departure Screens
    Announcements
  • Customer Help Points
    : Available

• Ticket buying and collection

  • Ticket Office
    Monday - Friday - 05:45 to 20:40
    Saturday - 06:40 to 19:40
    Sunday - 07:10 to 20:40
    

    The ticket office at the entrance to Platform 3 (the 'through' line London bound platform) is open during the weekday morning peak only. The ticket office hours shown above are for the main ticket office located at the main entrance off Amersham Hill.

  • Prepurchase Collection
    : Available
  • Ticket Machine
    : Available
  • Oystercard Issued
    : Not available
  • Use Oystercard
    : Not available
  • Always Show Oyster Card Fields
    : Not available
  • Smartcard Issued
    : Available
  • Smartcard Topup
    : Available
  • Smartcard Validator
    : Available
  • Smartcard Comments

    Chiltern Smartcards can be obtained from www.chilternrailways.co.uk

  • Penalty Fares
    CH

• All station facilities

  • Seated Area
    : Not available
  • Waiting Room
    Monday - Friday - 06:00 to 22:00
    Saturday - 06:00 to 22:00
    Sunday - 08:00 to 22:00
  • Station Buffet
    : Available

    Coffee shop open 0600 to 1800 on Mondays to Fridays (ticket hall and Platform 2).

  • Toilets
    : Available

    Accessible toilets on platforms 2 and 3

  • Baby Change
    : Available

    Female toilets

  • Telephones
    : Not available
  • Wi Fi
    : Available
  • Post Box
    : Available

    Outside the station

  • Atm Machine
    : Available
  • Shops
    : Available

    News agent

• Accessibility and mobility access

  • Helpline

    03456 005 165 (Option 3 > Option 3)
    https://www.nationalrail.co.uk/
    Monday - Sunday - 07:00 to 22:00

  • Staff Help Available

    Passenger Assistance Meeting Point - at the gateline, main entrance to the station.

    If you enter the station from the side entrance onto Platform 3, please use the help point at the gateline to contact staff.Monday - Friday - 05:45 to 20:40
    Saturday - 06:40 to 19:40
    Sunday - 07:10 to 20:40

  • Induction Loop
    : Available
  • Accessible Ticket Machines
    : Available
  • Height Adjusted Ticket Office Counter
    : Available
  • Ramp For Train Access
    : Available
  • Accessible Taxis

    If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.

  • National Key Toilets
    : Not available
  • Step Free Access

    Step Free Access Category A.

    There are lifts between Platforms 2 & 3. Please note that it is approximately 200 metres from the main station entrance on Platform 2 to Platform 3 (the main 'through' platform for trains towards London.)Coverage: whole Station

  • Ticket Gates
    : Available
  • Impaired Mobility Set Down
    : Available

    At station entrance.

  • Wheelchairs Available
    : Available

• Car park information and other interchange information

  • Cycle Storage
    Spaces: 84
    Sheltered: Yes
    Cctv: Yes
    Location:

    Near station entrance, car park entrance and on Platform 2.Type: Stands

  • CarPark

    Chiltern Railways Car Park prices can also be found herePhone number: 03456 005 165
    
    Address:
    Amersham Hill
    High Wycombe
    HP13 6NN
    
    Operator Name: Chiltern Railways
    Name: Main Car Park
    Spaces: 620
    Charges:
    Daily: £9.50
    Weekly: £37.00
    Monthly: £142.00
    Annual: £1,480.00
    Saturday: £6.50
    Sunday: £6.50
    
    Number Accessible Spaces: 8
    Accessible Spaces Note:

    Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge.  Please visit the station ticket office where a member of staff will record your vehicle registration number.Accessible Car Park Equipment: Yes
    Cctv: Yes
    http://www.chilternrailways.co.uk/parking
    Monday - Sunday - open 24h

  • Rail Replacement Services

    At station entrance.

  • Taxi Rank

    At station entrance.

  • Onward Travel

    Information to plan your onward journey is available in a printable format here

• Passenger services

  • Customer Service

    We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.

  • Left Luggage
    : Not available
    
  • Lost Property
    Phone number: 03456 005 165
    
    https://www.nationalrail.co.uk/
    Monday - Friday - 12:00 to 20:00