Haddenham & Thame Parkway

Station facilities

• General service information

  • Staffing Level
    Part time
  • Closed Circuit Television
    : Available
  • Information Available From Staff
    If the station is unstaffed, please contact the customer relations team or onboard staff
  • Information Services Open
    Monday - Friday - 06:20 to 19:20
    Saturday - 06:35 to 13:05
    Sunday - 08:40 to 16:10
  • CIS
    Departure Screens
    Announcements
  • Customer Help Points
    : Available

• Ticket buying and collection

  • Ticket Office
    Monday - Friday - 06:20 to 19:20
    Saturday - 06:35 to 13:05
    Sunday - 08:40 to 16:10
    

    Outside ticket office.

  • Prepurchase Collection
    : Available
  • Ticket Machine
    : Available
  • Oystercard Issued
    : Not available
  • Use Oystercard
    : Not available
  • Always Show Oyster Card Fields
    : Not available
  • Smartcard Issued
    : Not available
  • Smartcard Topup
    : Available
  • Smartcard Validator
    : Not available
  • Smartcard Comments

    Chiltern Smartcards can be obtained from www.chilternrailways.co.uk

  • Penalty Fares
    CH

• All station facilities

  • Seated Area
    : Not available
  • Waiting Room
    Monday - Friday - 06:20 to 23:00
    Saturday - 07:25 to 22:30
    Sunday - 08:40 to 16:00
  • Station Buffet
    : Available

    Café

  • Toilets
    : Available

    Accessible toilet within the ticket hall

  • Baby Change
    : Available
  • Telephones
    : Not available
  • Wi Fi
    : Available

• Accessibility and mobility access

  • Helpline

    03456 005 165
    https://www.nationalrail.co.uk/
    Monday - Sunday - 07:00 to 20:00

  • Staff Help Available

    Passenger Assistance Meeting Point is in the booking office.

    Due to staffing shortages at this station, there may be occasions when assistance from here may rely on alternative accessible transport.Monday - Friday - 06:20 to 19:20
    Saturday - 06:35 to 13:05
    Sunday - 08:40 to 16:10

  • Induction Loop
    : Available
  • Accessible Ticket Machines
    : Available
  • Height Adjusted Ticket Office Counter
    : Available
  • Ramp For Train Access
    : Available
  • Accessible Taxis

    If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.

  • National Key Toilets
    : Not available
  • Step Free Access

    Step Free Access Category B1. Step free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.Coverage: whole Station

  • Ticket Gates
    : Not available
  • Impaired Mobility Set Down
    : Available

    At station entrance.

• Car park information and other interchange information

  • Cycle Storage
    Spaces: 100
    Sheltered: Yes
    Cctv: Yes
    Location:

    Near the entrance to platform 1.Type: Stands

  • CarPark

    Chiltern Railways Car Park prices can also be found herePhone number: 03456 005 165
    
    Address:
    Thame Road
    Haddenham
    HP17 8EP
    
    Name: Station Car Park
    Spaces: 425
    Charges:
    Off-peak: £5.50
    Daily: £8.50
    Weekly: £32.50
    Monthly: £123.80
    Annual: £1,296.70
    Saturday: £5.50
    Sunday: £5.50
    Note:

    The weekday off peak start time is 1200 at this station. The Top Deck of the car park is currently out of use.
    Number Accessible Spaces: 6
    Accessible Spaces Note:

    Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge.  Please visit the station ticket office where a member of staff will record your vehicle registration number.Accessible Car Park Equipment: Yes
    Cctv: No
    http://www.chilternrailways.co.uk/parking
    Monday - Sunday - open 24h

  • Rail Replacement Services

    From station entrance.

  • Taxi Rank

    Near booking office.

  • Onward Travel

    Information to plan your onward journey is available in a printable format here

  • Metro Services

    Connect to Aylesbury, Oxford, and Wheatley on the arriva Saphire, number 280 bus that runs approximately every 20mins Monday-Saturday and every 30mins on Sundays. The bus stop is located at the front of the station.

    For fares, timetables, and more information click here.

• Passenger services

  • Customer Service

    We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.

  • Left Luggage
    : Not available
    
  • Lost Property
    Phone number: 03456 005 165
    
    https://www.nationalrail.co.uk/
    Monday - Friday - 12:00 to 20:00