Gerrards Cross

Station facilities

• General service information

  • Staffing Level
    Part time
  • Closed Circuit Television
    : Available
  • Information Available From Staff
    If the station is unstaffed, please contact the customer relations team or onboard staff
  • Information Services Open
    Monday - Friday - 06:00 to 20:10
    Saturday - 06:50 to 18:20
    Sunday - 08:10 to 17:40
  • CIS
    Departure Screens
    Announcements
  • Customer Help Points
    : Available

• Ticket buying and collection

  • Ticket Office
    Monday - Friday - 06:00 to 20:10
    Saturday - 06:50 to 18:20
    Sunday - 08:10 to 17:40
    

    Next to the ticket office and near the car-park entrance to platform 2.

  • Prepurchase Collection
    Ticket Office: Yes
    Ticket Machine: Yes
  • Ticket Machine
    : Available
  • Oystercard Issued
    : Not available
  • Use Oystercard
    : Not available
  • Oyster Comments

    Gerrards Cross station is NOT within the London Oyster zones.

  • Always Show Oyster Card Fields
    : Available
  • Smartcard Issued
    : Not available
  • Smartcard Topup
    Ticket Office: Yes
    Ticket Machine: Yes
  • Smartcard Validator
    : Available
  • Smartcard Comments

    Chiltern Railways Smartcards can be obtained from www.chilternrailways.co.uk/smart

  • Penalty Fares
    Train Operator: CH
    Url: https://www.chilternrailways.co.uk/customer-service/penalty-fares

• All station facilities

  • Seated Area
    : Available
  • Waiting Room
    Monday - Friday - 06:00 to 20:10
    Saturday - 06:50 to 18:20
    Sunday - 08:10 to 17:40
  • Station Buffet
    : Available

    Coffee kiosk Food outlet (Seating available)

  • Toilets
    : Available

    Accessible toilets on platforms 2

  • Baby Change
    : Available
  • Telephones
    : Not available
  • Wi Fi
    : Available
  • Post Box
    : Available

    Outside the station

• Accessibility and mobility access

  • Helpline

    03456 005 165
    https://www.nationalrail.co.uk/
    Monday - Sunday - 07:00 to 20:00

  • Staff Help Available

    Passenger Assistance Meeting Points: in the booking office or at the gateline on entry to the platform from the car park. Use the help point on the gateline to contact staff.Monday - Friday - 06:00 to 20:10
    Saturday - 06:50 to 18:20
    Sunday - 08:10 to 17:40

  • Induction Loop
    : Available
  • Accessible Ticket Machines
    : Available
  • Height Adjusted Ticket Office Counter
    : Available
  • Ramp For Train Access
    : Available
  • Accessible Taxis

    If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.

  • National Key Toilets
    : Not available
  • Step Free Access

    Step Free Access Category B1: step free access to all platforms - may include long or steep ramps.Coverage: partial Station

  • Ticket Gates
    : Available
  • Impaired Mobility Set Down
    : Available
  • Wheelchairs Available
    : Not available

• Car park information and other interchange information

  • Cycle Storage
    Spaces: 200
    Sheltered: Yes
    Cctv: Yes
    Location:

    In main car parkType: Stands

  • CarPark

    Chiltern Railways Car Park prices can also be found herePhone number: 03456 005 165
    
    Address:
    Station Approach
    Gerrards Cross
    SL9 8PP
    
    Operator Name: Chiltern Railways
    Name: Gerrards Cross Station Car Park
    Spaces: 331
    Charges:
    Off-peak: £6.90
    Daily: £9.80
    Weekly: £39.20
    Monthly: £156.80
    Annual: £1,646.40
    Saturday: £6.90
    Sunday: £6.90
    Note:

    The weekday off peak start time is 1200 at this station.
    Number Accessible Spaces: 4
    Accessible Spaces Note:

    Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge.  Please visit the station ticket office where a member of staff will record your vehicle registration number.Accessible Car Park Equipment: No
    Cctv: No
    http://www.chilternrailways.co.uk/parking

  • CarPark

    Chiltern Railways Car Park prices can also be found herePhone number: 03456 005 165
    
    Address:
    Orchehill Rise
    Gerrards Cross
    SL9 8PS
    
    Operator Name: Chiltern Railways
    Name: Gerrards Cross Orchehill Rise
    Spaces: 129
    Charges:
    Off-peak: £6.90
    Daily: £9.80
    Weekly: £39.20
    Monthly: £156.80
    Annual: £1,646.40
    Saturday: £6.90
    Sunday: £6.90
    Note:

    The weekday off peak start time is 1200 at this station.
    Number Accessible Spaces: 0
    Accessible Spaces Note:

    Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge.  Please visit the station ticket office where a member of staff will record your vehicle registration number.Accessible Car Park Equipment: Yes
    Cctv: No
    http://www.chilternrailways.co.uk/parking
    Monday - Sunday - open 24h

  • CarPark

    Chiltern Railways Car Park prices can also be found herePhone number: 03456 005 165
    
    Address:
    Upper Car Park
    Gerrards Cross
    SL9 8PR
    
    Operator Name: Chiltern Railways
    Name: Gerrards Cross Upper Car Park
    Spaces: 71
    Charges:
    Off-peak: £6.90
    Daily: £9.80
    Weekly: £39.20
    Monthly: £156.80
    Annual: £1,646.40
    Saturday: £6.90
    Sunday: £6.90
    Note:

    The weekday off peak start time is 1200 at this station.
    Number Accessible Spaces: 0
    Accessible Spaces Note:

    Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge.  Please visit the station ticket office where a member of staff will record your vehicle registration number.Accessible Car Park Equipment: Yes
    Cctv: No
    https://www.chilternrailways.co.uk/parking
    Monday - Sunday - open 24h

  • Rail Replacement Services

    From the front of the station.

  • Taxi Rank

    Next to the ticket office.

  • Onward Travel

    Information to plan your onward journey is available in a printable format here

• Passenger services

  • Customer Service

    We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.

  • Left Luggage
    : Not available
    
  • Lost Property
    Phone number: 03456 005 165
    
    https://www.nationalrail.co.uk/
    Monday - Friday - 12:00 to 20:00