Gerrards Cross

Station facilities

• General service information

  • Staffing Level
    Part time
  • Closed Circuit Television
    : Available
  • Information Services Open
    Monday - Friday - 06:00 to 20:10
    Saturday - 06:50 to 18:20
    Sunday - 08:10 to 17:40
  • CIS
    Departure Screens
    Announcements
  • Customer Help Points
    : Available

• Ticket buying and collection

  • Ticket Office
    Monday - Friday - 06:00 to 20:10
    Saturday - 06:50 to 18:20
    Sunday - 08:10 to 17:40
    

    Next to the ticket office and near the car-park entrance to platform 2.

  • Prepurchase Collection
    : Available
  • Ticket Machine
    : Available
  • Oystercard Issued
    : Not available
  • Use Oystercard
    : Not available
  • Always Show Oyster Card Fields
    : Not available
  • Smartcard Issued
    : Available
  • Smartcard Topup
    : Available
  • Smartcard Validator
    : Available
  • Smartcard Comments

    Chiltern Smartcards can be obtained from www.chilternrailways.co.uk

  • Penalty Fares
    CH

• All station facilities

  • First Class Lounge
    : Not available
  • Seated Area
    : Available
  • Waiting Room
    Monday - Friday - 06:00 to 20:10
    Saturday - 06:50 to 18:20
    Sunday - 08:10 to 17:40
  • Trolleys
    : Not available
  • Station Buffet
    : Available Coffee kiosk Food outlet (Seating available)
  • Toilets
    : Available Accessible toilets on platforms 2
  • Baby Change
    : Available
  • Showers
    : Not available
  • Telephones
    : Available Usage Type: Cards And Coins
  • Wi Fi
    : Available
  • Web Kiosk
    : Not available
  • Post Box
    : Available Outside the station
  • Tourist Information
    : Not available
  • Atm Machine
    : Not available
  • Bureau De Change
    : Not available
  • Shops
    : Not available

• Accessibility and mobility access

  • Helpline
    03456 005 165
    
    https://www.nationalrail.co.uk/
    Monday - Sunday - 07:00 to 20:00
  • Staff Help Available

    Passenger Assistance Meeting Points: in the booking office or at the gateline on entry to the platform from the car park. Use the help point on the gateline to contact staff. Monday - Friday - 06:00 to 20:10
    Saturday - 06:50 to 18:20
    Sunday - 08:10 to 17:40

  • Induction Loop
    : Available
  • Accessible Ticket Machines
    : Available
  • Height Adjusted Ticket Office Counter
    : Available
  • Ramp For Train Access
    : Available
  • Accessible Taxis

    If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.

  • National Key Toilets
    : Not available
  • Step Free Access

    Step Free Access Category B1: step free access to all platforms - may include long or steep ramps.  Coverage: whole Station

  • Ticket Gates
    : Available
  • Impaired Mobility Set Down
    : Available
  • Wheelchairs Available
    : Not available

• Car park information and other interchange information

  • Cycle Storage
    Spaces: 200
    Sheltered: Yes
    Cctv: Yes
    Location: In main car park
    Type: Stands
  • CarPark
    Chiltern Railways Car Park prices can also be found here
    Phone number: 03456 005 165
    
    Address:
    Station Approach
    Gerrards Cross
    SL9 8PP
    
    Operator Name: Chiltern Railways
    Name: Gerrards Cross Station Car Park
    Spaces: 331
    Charges:
    Off-peak: £6.00
    PerHour: N/A
    Daily: £9.00
    Weekly: £34.80
    Monthly: £132.90
    ThreeMonthly: N/A
    SixMonthly: N/A
    Annual: £1388.70
    Saturday: £6.00
    Sunday: £6.00
    Note:

    The off peak start time is 16:00 at this station. 
    Number Accessible Spaces: 4
    Accessible Spaces Note:

    Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge.  Please visit the station ticket office where a member of staff will record your vehicle registration number. Cctv: No
    http://www.chilternrailways.co.uk/parking

  • CarPark
    Chiltern Railways Car Park prices can also be found here
    Phone number: 03456 005 165
    
    Address:
    Orchehill Rise
    Gerrards Cross
    SL9 8PS
    
    Operator Name: Chiltern Railways
    Name: Gerrards Cross Orchehill Rise
    Spaces: 129
    Charges:
    Off-peak: £6.00
    PerHour: N/A
    Daily: £9.00
    Weekly: £34.80
    Monthly: £114.80
    ThreeMonthly: N/A
    SixMonthly: N/A
    Annual: £1200.40
    Saturday: £6.00
    Sunday: £6.00
    Note:

    Off peak starts at 16:00 
    Accessible Spaces Note: Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge.  Please visit the station ticket office where a member of staff will record your vehicle registration number.
    Accessible Car Park Equipment: Yes
    Cctv: No
    http://www.chilternrailways.co.uk/parking
    Monday - Sunday - open 24h

  • CarPark
    Chiltern Railways Car Park prices can also be found here
    Phone number: 03456 005 165
    
    Address:
    Upper Car Park
    Gerrards Cross
    SL9 8PR
    
    Operator Name: Chiltern Railways
    Name: Gerrards Cross Upper Car Park
    Spaces: 71
    Charges:
    Off-peak: £6.00
    PerHour: N/A
    Daily: £9.00
    Weekly: £34.80
    Monthly: £114.80
    ThreeMonthly: N/A
    SixMonthly: N/A
    Annual: £1200.40
    Saturday: £6.00
    Sunday: £6.00
    
    Accessible Spaces Note: Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge.  Please visit the station ticket office where a member of staff will record your vehicle registration number.
    Accessible Car Park Equipment: Yes
    Cctv: No
    https://www.chilternrailways.co.uk/parking
    Monday - Sunday - open 24h
  • Rail Replacement Services

    From the front of the station.

  • Taxi Rank

    Next to the ticket office.

  • Onward Travel

    Information to plan your onward journey is available in a printable format here

• Passenger services

  • Customer Service

    We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.

  • Left Luggage
    : Not available
    
  • Lost Property
    Phone number: 03456 005 165
    
    https://www.nationalrail.co.uk/
    Monday - Friday - 12:00 to 20:00