Dorridge

Station facilities

• General service information

  • Staffing Level
    Part time
  • Closed Circuit Television
    : Available
  • Information Available From Staff
    If the station is unstaffed, please contact the customer relations team or onboard staff
  • Information Services Open
    Monday - Friday - 05:35 to 00:05
    Saturday - 06:20 to 00:05
    Sunday - 09:20 to 23:50
  • CIS
    Departure Screens
    Announcements
  • Customer Help Points
    : Available

• Ticket buying and collection

  • Ticket Office
    Monday - Friday - 05:35 to 00:05
    Saturday - 06:20 to 00:05
    Sunday - 09:20 to 23:50
    

    On  Platform 1.

  • Prepurchase Collection
    Ticket Office: Yes
    Ticket Machine: Yes
  • Ticket Machine
    : Available
  • Oystercard Issued
    : Not available
  • Use Oystercard
    : Not available
  • Always Show Oyster Card Fields
    : Not available
  • Smartcard Issued
    : Not available
  • Smartcard Topup
    Ticket Office: Yes
    Ticket Machine: Yes
  • Smartcard Validator
    : Not available
  • Smartcard Comments

    Chiltern Railways Smartcards can be obtained from www.chilternrailways.co.uk/smart

  • Penalty Fares
    Train Operator: CH
    Url: https://www.chilternrailways.co.uk/customer-service/penalty-fares

• All station facilities

  • Seated Area
    : Available
  • Waiting Room
    Monday - Sunday - 06:00 to 17:00
  • Station Buffet
    : Available
  • Toilets
    : Available

    Accessible toilets on platforms 1

  • Baby Change
    : Not available
  • Telephones
    : Not available
  • Wi Fi
    : Available

    Find WiFi Hotspots around Dorridge station

• Accessibility and mobility access

  • Helpline

    0800 0924260
    https://www.nationalrail.co.uk/

  • Staff Help Available

    Passenger Assistance Meeting Point is in the booking office.

    If you are travelling on the last train to Birmingham Moor Street which departs Dorridge at 00:21, please proceed to the platform as the assistance will be provided by the Train Manager on-board.Monday - Friday - 05:35 to 00:09
    Saturday - 06:20 to 00:08
    Sunday - 09:20 to 23:51

  • Induction Loop
    : Available
  • Accessible Ticket Machines
    : Available

     On Platform One (London direction).

  • Height Adjusted Ticket Office Counter
    : Not available
  • Ramp For Train Access
    : Available
  • Accessible Taxis

    If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.

  • Accessible Public Telephones

    none

  • Nearest Stations With More Facilities
    SOL
  • National Key Toilets
    : Not available
  • Step Free Access

    Step Free Access Category A. Step free access to platforms via lifts.

    Please note that wheelchair / ramp assisance is not possible for Northbound through trains that use platform 2. Customers who need to book wheelchair assistance to / from the Northbound through platform will be offered a taxi to the next suitable station (or another appropriate routing) when booking assistance.Coverage: whole Station

  • Ticket Gates
    : Not available
  • Impaired Mobility Set Down
    : Available

    Marked taxi stopping bay

  • Wheelchairs Available
    : Not available

• Car park information and other interchange information

  • Cycle Storage
    Spaces: 30
    Sheltered: Yes
    Cctv: Yes
    Location:

    next to the waiting room on Platform 1Annotation:

    .Type: Stands,Lockers

  • CarPark
    Phone number: 0121 704 6111
    
    Address:
    Station Approach
    Dorridge
    Solihull
    B93 8JA
    
    Operator Name: Solihull Metropolitan Bourough Council
    Name: Station Car Park
    Spaces: 104
    Free: true
    Number Accessible Spaces: 5
    Accessible Spaces Note:

    Accessible parking bays are located at the side of the main station building.Accessible Car Park Equipment: Yes
    Cctv: No
    https://www.solihull.gov.uk/Parking
    Monday - Sunday - open 24h

  • Rail Replacement Services

    Rail replacement bus services depart from the front of the station on Station Approach Road.

  • Onward Travel

    Information to plan your onward journey is available in a printable format here

• Passenger services

  • Customer Service

    03456005165

  • Left Luggage
    : Not available
    
  • Lost Property
    : Available