Cradley Heath
Cradley Heath station
Forge Lane
Cradley Heath
West Midlands
B64 5AL
Cradley Heath station
Forge Lane
Cradley Heath
West Midlands
B64 5AL
Ticket office opening hours
Monday - Friday - 06:00 to 20:00
Saturday - 07:00 to 20:00
Sunday - 09:15 to 18:00
Facilities at a glance
- Parking : Available
- Ticket office : Available
- Ticket machine : Available
Live train times
See live arrival and departures from Cradley Heath train station. Here you’ll find platform numbers, live train times and route information for all services to and from Cradley Heath .
Station facilities
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General service information
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Staffing LevelPart time
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Information Available From StaffYes - from help point
Yes - from ticket office -
Information Services OpenMonday - Friday - 06:00 to 20:00
Saturday - 07:00 to 20:00
Sunday - 09:15 to 18:00 -
CISDeparture Screens
Announcements
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Ticket buying and collection
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Ticket OfficeMonday - Friday - 06:00 to 20:00
Saturday - 07:00 to 20:00
Sunday - 09:15 to 18:00A Ticket Vending Machine is located in the Booking Hall.
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Penalty FaresLM
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All station facilities
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Accessibility and mobility access
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Helpline
0800 0248998
https://www.nationalrail.co.uk/
Monday - Sunday - open 24h -
Staff Help Available
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.Monday - Friday - 06:00 to 20:00
Saturday - 07:00 to 20:00
Sunday - 09:15 to 18:00 -
Accessible Taxis
Accessible taxis are not available
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Accessible Public Telephones
Public telephones are not accessible
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Step Free Access
This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.Coverage: partial Station
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Car park information and other interchange information
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Cycle StorageSpaces: 26
Sheltered: No
Cctv: Yes
Type: Stands,Lockers -
CarPark
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Rail Replacement Services
Rail replacement vehicles will operate from the bus stop on Forge Lane, in front of the station entrance.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
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Taxi Rank
Royal 01384 411777 Skyline 01384 633333
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Onward Travel
Information to plan your onward journey is available in a printable format here
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Passenger services
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Customer Service
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Cradley Heath Station is accredited by the Secure Station Scheme**
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