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COVID-19 - Travel Information

For information regarding travel during COVID-19, please click here.

Service disruption - Last updated at 12:59 PM, 09/04

New timetable from Monday 12 April - Please check train times before you travel

  • From Monday 12 April, we will be introducing a new timetable.
  • It is important to check our website before travelling, as trains may depart at different times, and have amended calling patterns.
  • Please allow additional time for your journey and check before you travel.
  • To travel with confidence, please try to travel off-peak, wear a face covering unless you are exempt and maintain social distancing.
Find out more
Service disruption - Last updated at 08:20 AM, 09/04

Cradley Heath

Cradley Heath

Cradley Heath station
Forge Lane
Cradley Heath
West Midlands
B64 5AL

Cradley Heath station
Forge Lane
Cradley Heath
West Midlands
B64 5AL

View on Google maps

Ticket office opening hours

Monday - Friday - 06:00 to 20:00
Saturday - 07:00 to 20:00
Sunday - 09:15 to 18:00

Facilities at a glance

  • Toilets
  • Wifi
  • Parking
  • ATM
  • Ticket office
  • Ticket machine
  • Step free access
  • Refreshment facilities

Live train times

See live arrival and departures from Cradley Heath train station. Here you’ll find platform numbers, live train times and route information for all services to and from Cradley Heath.

Station facilities

  • General service information

    • Staffing Level
      Part time
    • Closed Circuit Television
    • Information Available From Staff
      Yes - from help point
      Yes - from ticket office
    • Information Services Open
      Monday - Friday - 06:00 to 20:00
      Saturday - 07:00 to 20:00
      Sunday - 09:15 to 18:00
    • CIS
      Departure Screens
      Announcements
    • Customer Help Points

      On both platforms

  • Ticket buying and collection

    • Ticket Office
      Monday - Friday - 06:00 to 20:00
      Saturday - 07:00 to 20:00
      Sunday - 09:15 to 18:00

      A Ticket Vending Machine is located in the Booking Hall.

    • Prepurchase Collection
    • Ticket Machine
    • Oystercard Issued
    • Use Oystercard
    • Always Show Oyster Card Fields
    • Smartcard Issued
    • Smartcard Validator
  • All station facilities

    • First Class Lounge
    • Seated Area
    • Waiting Room
    • Trolleys
    • Station Buffet
    • Toilets
      The nearest accessible toilets are located in the the Bus Station adjacent to the station and maintained by TfWM.
    • Baby Change
    • Showers
    • Telephones
      Usage Type: Cards And Coins
    • Wi Fi
    • Web Kiosk
    • Post Box
    • Tourist Information
    • Atm Machine
    • Bureau De Change
    • Shops
  • Accessibility and mobility access

    • Helpline
      0800 0248998

      https://www.nationalrail.co.uk/
      Monday - Sunday - 08:00 to 22:00
    • Staff Help Available
      Monday - Friday - 06:00 to 20:00
      Saturday - 07:00 to 20:00
      Sunday - 09:15 to 18:00
    • Induction Loop
    • Accessible Ticket Machines

      A Ticket Vending Machine is available in the Booking Hall.

    • Height Adjusted Ticket Office Counter

      An accessible ticket counter has now been installed at Cradley Heath.

    • Ramp For Train Access
    • Accessible Taxis

      Accessible taxis are not available

    • Accessible Public Telephones

      Public telephones are not accessible

    • National Key Toilets
    • Step Free Access

      Level access to Booking Hall and Birmingham platform. Also step-free side gate. Step free entrance to Kidderminster platform via ramp. Access between platforms from Birmingham side via footbridge with 28 steps up and 30 down. Alternative step-free route between platforms via pavement and level crossing with narrow pavement - 110m.Coverage: whole Station

    • Impaired Mobility Set Down
    • Wheelchairs Available
  • Car park information and other interchange information

    • Cycle Storage
      Spaces: 26
      Sheltered: No
      Cctv: Yes
      Type: Stands,Lockers
    • CarPark

    • Rail Replacement Services

      In the event of engineering the bus/coach will collect from: Picks up/sets down on Forge Lane, immediately in front of the station entrance.

    • Taxi Rank

      Royal 01384 411777 Skyline 01384 633333

    • Onward Travel

      Information to plan your onward journey is available in a printable format here

  • Passenger services

    • Customer Service

      Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

      Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

      **Cradley Heath Station is accredited by the Secure Station Scheme**

    • Left Luggage

    • Lost Property