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Cradley Heath
Cradley Heath station
Forge Lane
Cradley Heath
West Midlands
B64 5AL
Cradley Heath station
Forge Lane
Cradley Heath
West Midlands
B64 5AL
Ticket office opening hours
Monday - Friday - 06:00 to 20:00
Saturday - 07:00 to 20:00
Sunday - 09:15 to 18:00
Facilities at a glance
- Toilets
- Wifi
- Parking
- ATM
- Ticket office
- Ticket machine
- Step free access
- Refreshment facilities
Live train times
See live arrival and departures from Cradley Heath train station. Here you’ll find platform numbers, live train times and route information for all services to and from Cradley Heath.
Station facilities
General service information
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Staffing LevelPart time
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Closed Circuit Television
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Information Available From StaffYes - from help point
Yes - from ticket office -
Information Services OpenMonday - Friday - 06:00 to 20:00
Saturday - 07:00 to 20:00
Sunday - 09:15 to 18:00 -
CISDeparture Screens
Announcements -
Customer Help Points
On both platforms
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Ticket buying and collection
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Ticket OfficeMonday - Friday - 06:00 to 20:00
Saturday - 07:00 to 20:00
Sunday - 09:15 to 18:00A Ticket Vending Machine is located in the Booking Hall.
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Prepurchase Collection
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Ticket Machine
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Oystercard Issued
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Use Oystercard
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Always Show Oyster Card Fields
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Smartcard Issued
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Smartcard Validator
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All station facilities
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First Class Lounge
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Seated Area
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Waiting Room
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Trolleys
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Station Buffet
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ToiletsThe nearest accessible toilets are located in the the Bus Station adjacent to the station and maintained by TfWM.
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Baby Change
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Showers
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TelephonesUsage Type: Cards And Coins
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shops
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Accessibility and mobility access
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Helpline0800 0248998
https://www.nationalrail.co.uk/
Monday - Sunday - 08:00 to 22:00 -
Staff Help AvailableMonday - Friday - 06:00 to 20:00
Saturday - 07:00 to 20:00
Sunday - 09:15 to 18:00 -
Induction Loop
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Accessible Ticket Machines
A Ticket Vending Machine is available in the Booking Hall.
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Height Adjusted Ticket Office Counter
An accessible ticket counter has now been installed at Cradley Heath.
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Ramp For Train Access
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Accessible Taxis
Accessible taxis are not available
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Accessible Public Telephones
Public telephones are not accessible
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National Key Toilets
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Step Free Access
Level access to Booking Hall and Birmingham platform. Also step-free side gate. Step free entrance to Kidderminster platform via ramp. Access between platforms from Birmingham side via footbridge with 28 steps up and 30 down. Alternative step-free route between platforms via pavement and level crossing with narrow pavement - 110m.Coverage: whole Station
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Impaired Mobility Set Down
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Wheelchairs Available
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Car park information and other interchange information
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Cycle StorageSpaces: 26
Sheltered: No
Cctv: Yes
Type: Stands,Lockers -
CarPark
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Rail Replacement Services
In the event of engineering the bus/coach will collect from: Picks up/sets down on Forge Lane, immediately in front of the station entrance.
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Taxi Rank
Royal 01384 411777 Skyline 01384 633333
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Onward Travel
Information to plan your onward journey is available in a printable format here
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Passenger services
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Customer Service
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Cradley Heath Station is accredited by the Secure Station Scheme**
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Left Luggage
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Lost Property
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